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Store Credit & Refund

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Overview

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The effective return policy should include different types of refunds to build a successful business strategy. When the customers don’t fit the return criteria, the refund can be represented in the form of store credit. The Store Credit & Refund extension for Magento 2 enables you to reduce the returns and keep money within your business in an effortless way. The module offers robust features starting from extending the return timeframes to offering the merchandise and promotional credits and store credit vouchers. It improves customer retention and encourages clients to spend more. 

The plugin provides you with an opportunity to manage store credit easily. Merchant can use the store credit while creating a new order from Magento backend. The clients can redeem a store credit without any hassles at the checkout by choosing the store credit payment type. 

The module can be integrated with Plumrocket Returns and Exchanges Extension for Magento 2 to manage the return policy even more effectively. Overall, Store Credit Extension for Magento 2 is simple to install and configure, so you are not required to obtain the programming skills to perform the task. 

 

Key Features:

Increase The Conversion Rates 

The module enables you with a possibility to prolong a standard 30-day return policy beyond this limit and offer your customers a refund to store credit. 

 

Benefit From Automated Refund To Store Credit 

The plugin enables you to easily manage the refunds to store credit that will be automatically calculated for partial and full refunds. The store credit amount will be prefilled on the Magento Credit Memo page for your convenience. 

 

Hassle-Free Store Credit Management 

Store Credit Extension for Magento 2 offers beneficial capabilities for both customers and merchants. The clients can easily view available credit balance, full transaction history, earned and redeemed store credit for each order, etc. The business owners can view, add and subtract store credits of every client, send balance update emails, as well as surf the store credit transaction history. 

 

Offer Different Types Of Store Credit 

The merchandise and promotional types of store credit are offered by the extension. The merchandise store credit is used when customers receive the refund in the form of store credit instead of the original payment type. Promotional or marketing credit is automatically earned when customers buy products with applied promotions. For example: “Get $5 gift card when you spend $15 on the selected items.” This type of store credit enables you to launch the marketing campaigns, as well as offers clients to earn the store credits to spend more within your online store. 

 

Sell Store Credit Vouchers 

As an e-store owner, you can offer “Store Credit Vouchers” that can be automatically redeemed and deposited to the client store credit after buying the products. For instance, “Purchase $100 store credit voucher & Get $10 Free Bonus = $110 value”.

 

Integrate With Other Extensions 

There are different modules that can be integrated with Store Credit Extension for Magento 2 to expand the return policy possibilities. Plumrocket RMA Module for Magento 2 enables you with efficient return management process to increase customers’ satisfaction and enhance the clients’ loyalty. 

 

Work With Custom & Third-Party Themes

The plugin works flawlessly on any 3rd party or custom Magento 2 theme. Also, the extension is compatible with the latest Community and Enterprise Editions of Magento 2 Ecommerce Platform.

 

Plumrocket Support

All Plumrocket Extensions for Magento include free technical support within the first 3 months of product ownership for Magento Open Source Edition (CE) and 6 months of product ownership for Magento Commerce Edition (EE) and Magento Cloud (ECE).

You can contact our technical support on the contact us page.  

 

Live Demo

Front-End

Back-End

 

Documentation

Check out the Store Credit documentation: learn how to install, update, and configure the extension, as well as discover other useful guides.

Technical Specifications

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Seller profile

Plumrocket Inc

Seller contact

E-mail

Current Version

1.4.0

Adobe Commerce platform compatibility

Adobe Commerce (cloud): 2.4 (current), 2.2 (obsolete), 2.3 (obsolete)

Adobe Commerce (on-prem): 2.4 (current), 2.2 (obsolete), 2.3 (obsolete)

Magento Open Source: 2.4 (current), 2.3 (obsolete)

Type

Stable Build

Updated

03 October, 2023

Categories

Extensions, Marketing

Supported Browsers

Chrome, Firefox, Opera, Safari, Edge, IE

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.4.0:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Stable Store Credit for Magento 2 - v.1.4.0
    Change log:
    - Improved refund flexibility for orders with partial store credit payments. You can now separately specify refund amounts in store credits and cash, with the total refund not exceeding the order's total amount
    - Discontinued support of Magento 2.3.x

1.3.2:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Stable Store Credit for Magento 2 - v.1.3.2
    Change log:
    - Added support of Magento 2.4.6 version
    - Minor changes and improvements

1.3.1:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Stable Store Credit for Magento 2 - v.1.3.1
    Change log:
    - Added the ability to create balances for users via REST API

1.3.0:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Stable Store Credit for Magento 2 - v.1.3.0
    Change log:

1.2.5:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Stable Store Credit for Magento 2 - v.1.2.5
    Change log:
    * Fixed translation support, now all phrases on the frontend can be translated

1.2.4:

  • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Stable Store Credit for Magento 2 - v.1.2.4
    Change log:
    * Fixed an issue where store credit could not be removed in auto-apply mode

1.2.3:

  • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Stable Store Credit for Magento 2 - v.1.2.3
    Change log:
    * Fixed the auto-apply functionality for store credits, previously they were applied only after pressing the Apply button

1.2.2:

  • Compatible with Adobe Commerce (cloud) : 2.2 2.3
  • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Stable Store Credit for Magento 2 - v.1.2.2
    Change log:
    - Added support of Magento 2.4.5 version

1.2.1:

  • Compatible with Adobe Commerce (cloud) : 2.2 2.3
  • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Stable Store Credit for Magento 2 - v.1.2.1
    Change log:
    - Added support of Magento 2.4.4 version
    - Migrated install/upgrade scripts to declarative schema
    * Fixed a PHP error that occurred during the extension setup

1.1.0:

  • Compatible with Adobe Commerce (cloud) : 2.2 2.3
  • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Stable Store Credit for Magento 2 - v.1.1.0
    Change log:
    - Added REST API that allows managing user store credit balance and view transaction history
    - Discontinued support of Magento 2.2.x
    - Minor changes and improvements

1.0.8:

  • Compatible with Adobe Commerce (cloud) : 2.2 2.3 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.2 2.3 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Stable Store Credit for Magento 2 - v.1.0.8
    Change log:
    - Added support of Klarna
    - Added support of ParadoxLabs Authorize.NET payment method

1.0.7:

  • Compatible with Adobe Commerce (cloud) : 2.2 2.3
  • Compatible with Adobe Commerce (on-prem) : 2.2 2.3
  • Compatible with Magento Open Source : 2.3
  • Stability: Stable Build
  • Description:

    Stable Store Credit for Magento 2 - v.1.0.7

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

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Q & A

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