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FAQ

by Zymion
PRODUCT:
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Overview

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This extension provides the functionality to create a dedicated FAQ page for your store. All questions are displayed on one page with collapsible/expendable answers. Questions are divided into categories to provide customers an organized overview. By providing an FAQ page to visitors of your store the number of queries submitted to customer support will also decrease.

Categories and questions can be created easily through the admin panel. Categories allow a logical grouping of similar questions into one section. For answers to question all types of content can be added (images, static blocks, widgets, etc.). To provide easy access to the FAQ page a link in the header and footer can be added. This extension has also been developed with SEO in mind: a meta title, meta keywords and meta description can be added through the admin panel.

 

Features

Dedicated Page

Categories and their questions are displayed together on one one dedicated page. This page can be accessed via a link in the header or footer, which can be enabled or disabled at will via the admin panel.

 

Categories

Instead of just displaying all questions on one page, categories can be used to logically group questions together. This makes it easier for users to find the answer to their question(s).

 

SEO

The extension provides the possibility to configure a meta title, meta description and meta keywords for the FAQ page. This way the FAQ page can be setup with SEO in mind.

 

Responsive

As mobile browsing becomes more popular, it's important that all pages are displayed correctly on all devices. This extension is responsive out-of-the-box and works on all devices.

 

Admin Panel

All contents of the FAQ page can be configured through the Magento backend. No custom knowledge or integrations are needed. The categories and questions can be found easily in the admin panel.

Technical Specifications

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Seller profile

Zymion

Seller contact

E-mail

Current Version

1.5.1

Adobe Commerce platform compatibility

Magento Open Source: 2.4 (current), 2.1 (obsolete), 2.2 (obsolete), 2.3 (obsolete)

Type

Stable Build

Updated

02 July, 2023

Categories

Extensions, Customer Support

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.5.1:

  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    Magento 2.4.6 compatibility

1.5.0:

  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    Search functionality added

1.4.1:

  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    Magento 2.4.5 compatibility

1.3.0:

  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Magento 2.4 support

1.2.0:

  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Magento 2.4 compatibility

1.1.0:

  • Compatible with Magento Open Source : 2.3
  • Stability: Stable Build
  • Description:

    Compatible with Magento 2.3
    Images and Widgets will now be rendered correctly by the extension

1.0.0:

  • Compatible with Magento Open Source : 2.1 2.2
  • Stability: Stable Build
  • Description:

    Initial release

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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