Use product, customer and purchase history data to drive personalized marketing, connecting w/ customers in a relevant way to keep them coming back
OverviewBack to top
To succeed in today’s eCommerce environment, you have to stand out from the crowd with content and messaging that is hyper-targeted to your individual customers. Your campaigns need to reach customers at every stage of the lifecycle. And that critical need is the driving force behind our robust suite of Custom Campaign Automators.
Windsor Circle uses your product, customer and purchase history data to automatically drive personalized retention marketing campaigns that connect with customers in a relevant and meaningful way to help keep them coming back.
Retention Marketing Campaigns
With our Custom Campaign Automators, retailers can quickly and easily create, manage and analyze automated retention campaigns to meet almost any business need. So no matter which stage of the customer lifecycle your audience is in, you can reach them with a timely and personalized message.
Custom Campaign Automators let you build marketing campaigns based on countless combinations of datasets and conditions. Some of our more popular automated retention campaigns include:
- Customer Education including: product, company, free shipping, brand builder
- Churn Prevention
- Predictive Win-Back
- Best Customer
- Biggest Spender
- First Purchase
- Purchase Anniversary
- Purchase Reminder - Category
- Post Purchase
- New Product Release
- Predictive Product Recommendations
- Predictive Order Reminders
- Birthday Series
- Or build your own Custom Automator for your specific needs
Pricing for Windsor Circle’s starts at $15,000 - $20,000 per year for retailers. Our pricing is based on your number of orders in the past 12 months, please contact us for additional pricing information. This price includes installation and set-up and access to all of your eCommerce analytics within the Windsor Circle Analytics Suite.
To use this extension you will need to be a Windsor Circle customer, please visit this page to begin this process.
Turn Observations into Actions
Windsor Circle's Customer Retention and Predictive Marketing Platform helps retailers know, grow, and keep their customers. Our retail analytics suite arms retailers with the data and reports they need to make smart decisions. Turn observations into actions to keep your customers by enabling and implementing data-driven, lifecycle marketing campaigns to reach customers at every stage of the buyer lifecycle.
Determine Effective Acquisition Channels
Windsor Circle's software compiles data from Google Analytics on traffic source by product SKU. Using this data, we can show you a number of powerful insights about your customers by channel.
Know the Value of Repeat Buyers
Windsor Circle automatically calculates the lifetime value and average order value from repeat buyers vs. one-time customers to help you understand the value created by 2x+ purchasers.
Track Retention Progress
Automatically track your progress towards your customer retention goals. Our Analytics Suite shows you the percent of customers who are repeat buyers and the percent of revenue they've contributed.
Release NotesBack to top
- Compatible with Open Source (CE) : 2.0 2.1
- Compatible with Commerce using on prem (EE) : 2.0 2.1
- Stability: Stable Build
This version includes improvements and bug fixes to support the optimization of your marketing campaigns based on customer, purchase and product data via Windsor Circle's Predictive Marketing platform.