Launch a multi-part Cart Recovery email series. Includes advanced tracking & anti-gaming.
OverviewBack to top
Windsor Circle’s Cart Recovery solution helps retailers convert, on average, 15% of abandoned shopping carts into sales. Our powerful, automated solution detects cart abandonment through your eCommerce platform and triggers a series of personalized cart recovery communications. Pricing for Windsor Circle’s Cart Recovery with anti-gaming extension ranges from $5,000 - $15,000 per year based on your number of annual orders, please contact us for additional pricing information. This solution also requires the purchase of Windsor Circle’s Predictive Analytics Suite (included in the above price range) There is a one-time installation fee of $1,000 (included in the above price range) that also includes a 90-day launch phase with installation training and activation.
We enable anti-gaming technology, to ensure you aren't training your customers to abandon a cart for a discount. This technology flags users who have previously abandoned a cart and subsequently used a discount code found in the cart recovery series to receive a separate set of cart recovery emails, geared toward customer service instead of discounts.
When a potential customer provides an email address but does not complete the checkout process, a series of recovery emails are triggered to help guide the customer through purchase completion. You have the ability to automate shopping cart recovery emails that contain images of the products that were left in the shopping cart, offer assistance for troubleshooting any technical errors, and/or insert a coupon incentive.
Our Cart Recovery solution has a user-friendly interface that provides our clients the ability to easily configure the timing of these triggered emails, the amount of optional incentives to offer, and the overall design of the email templates.
Hundreds of Magento merchants use Windsor Circle to grow customer value through predictive lifecycle and retention marketing.
Marketers can easily access reportable metrics on cart recovery campaigns, such as click-through rate and the amount of recaptured revenue, from the data our solution populates within the retail analytics dashboard.
Cart Recovery Features:
- Easily set up optimal recovery email cadence & timing
- Advanced segmentation capabilities allow you to send different cart recovery email variations to key segments like big spenders and best customers
- Offer shoppers tailored incentives unique to each of three emails in the series
- Our anti-gaming technology automatically prevents incentive emails from being served to “intentional” cart abandoners.
- Create unique recovery emails using customized templates, sent through the retailer’s email marketing platform
Windsor Circle's Predictive Marketing platform helps retailers grow repeat sales by putting the right message in front of their customer at the right time. Our platform models customer behavior to determine the key triggers for driving repeat sales. Using these insights, our platform automates 1:1 messaging and optimizes email cadence through our client's preferred activation platform or ESP.
Release NotesBack to top
- Compatible with Open Source (CE) : 1.5 1.6 1.6.1 22.214.171.124 1.7 1.8 1.8.1 1.9 1.9.1 1.9.2
- Compatible with Commerce using on prem (EE) : 126.96.36.199 188.8.131.52 184.108.40.206 1.10 1.11 1.11.1 1.12 1.13 1.13.1 1.14 1.14.1 1.14.2
- Stability: Stable Build
This version includes improvements and bug fixes to support the optimization of your marketing campaigns based on customer, purchase and product data via Windsor Circle's Predictive Marketing platform.