Customer Retention Automation

Customer Retention Automation



Magento Platform
Open Source (CE)
1.5, 1.6, 1.6.1,, 1.7, 1.8, 1.8.1, 1.9, 1.9.1, 1.9.2
Commerce using on prem (EE)
1.10, 1.11, 1.11.1, 1.12, 1.13, 1.13.1, 1.14, 1.14.1, 1.14.2,,,

Tech Specifications

Current Version:
Stable Build
10 July, 2017
Extensions, Reporting & Analytics


Guaranteed Magento to Email Integration, Retention and Predictive Analytics, Pre-packaged Lifecycle Marketing Campaigns.


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To succeed in today’s eCommerce environment, you have to stand out from the crowd with content and messaging that is hyper-targeted to your individual customers. Your campaigns need to reach customers at every stage of the lifecycle. And that critical need is the driving force behind our robust suite of Custom Retention Automators

Windsor Circle uses your product, customer and purchase history data to automatically drive personalized retention marketing campaigns that connect with customers in a relevant and meaningful way to help keep them coming back.

Hundreds of Magento merchants use Windsor Circle to grow customer value through predictive lifecycle and retention marketing.


Pricing for Windsor Circle’s Retention Automators Module generally ranges from $7,000 - $20,000 a year depending on your annual number of orders, please contact us for additional pricing information. This solution also requires the purchase of Windsor Circle’s Predictive Analytics Suite (included in the price above), priced at $2,000 a year for all merchants. There is a one-time installation fee of $1,000 (included in the price above) that also includes a 90-day launch phase with installation training and activation. 


Retention Marketing Campaigns

With our Custom Campaign Automator, retailers can quickly and easily create, manage and analyze automated retention campaigns to meet almost any business need. No matter where your customers fall in the buying journey, you can reach them with timely and personalized messages.

Our Custom Campaign Automator lets you build marketing campaigns based on countless combinations of datasets and conditions. Some of our more popular automated retention campaigns include:

  • Customer Education including:
  • product
  • company
  • free shipping
  • brand builder
  • Churn Prevention
  • Predictive Win-Back
  • Best Customer
  • Biggest Spender
  • First Purchase
  • Purchase Anniversary
  • Purchase Reminder - Category Post Purchase
  • New Product Release
  • Predictive Product Recommendations
  • Predictive Order Reminders
  • Birthday Series
  • Or build your own Custom Automator for your specific needs
  • Turn Observations into Actions

    Windsor Circle's Predictive Marketing platform helps retailers grow repeat sales by using predictive analytics to get in front of customers with the right mesage at the right time. Our retail analytics suite arms retailers with the data and reports they need to make smart decisions. Implement data-driven, lifecycle marketing campaigns based on modeled customer behavior and automate one-to-one messaging to turn observations into actions.

    Determine Effective Acquisition Channels

    Windsor Circle's software compiles data from Google Analytics on traffic source by product SKU. Using this data, we can show you a number of powerful insights about your customers by channel.

    Know the Value of Repeat Buyers

    Windsor Circle automatically calculates the lifetime value and average order value from repeat buyers vs. one-time customers to help you understand the value created by 2x+ purchasers.

    Track Retention Progress

    Automatically track your progress towards your customer retention goals. Our Analytics Suite shows you the percent of customers who are repeat buyers and the percent of revenue they've contributed.

    Contact us today for more information.


Release Notes

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  • Compatible with Open Source (CE) : 1.5 1.6 1.6.1 1.7 1.8 1.8.1 1.9 1.9.1 1.9.2
  • Compatible with Commerce using on prem (EE) : 1.10 1.11 1.11.1 1.12 1.13 1.13.1 1.14 1.14.1 1.14.2
  • Stability: Stable Build
  • Description:

    This version includes improvements and bug fixes to support the optimization of your marketing campaigns based on customer, purchase and product data via Windsor Circle's Predictive Marketing platform.


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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

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