Overview
Back to topOrder Attachments extension by Webkul enables customers to upload file attachments such as licenses, manuals, medicine prescriptions, documents, etc. to their orders. A customer can upload a file attachment either during the checkout process or after placing an order. The store admin can select the allowed file extensions, maximum file size restriction and upload limit.
After that, the admin can review the attachment and then approve, reject, or delete the files submitted by the customers. The extension is feasible in cases where a document is required while purchasing products such as heavy machinery, arms, prescription drugs or medicines.
Business Value
Order attachments play an essential role in securing the order related information which may be in the form of a PDF, user manual, license, document files, etc. For instance, these attachments may be a license for machinery or purchasing arms, a prescription which the customer uploads while buying medicines, etc. In such scenarios, it becomes necessary for the customers to upload the file attachments when placing the order. It also helps safeguard the integrity of the product or product information.
Features List
- Customers can upload attachments at the time of ordering or after the order.
- Customers can see the uploaded attachment's file status.
- Customers can upload new attachments if the admin disapproves, the older ones.
- Admins can view uploaded attachment.
- Admins can set the number and size limit of the attachment file.
- Admins can select supported extensions for the attachment file.
- Admins can approve or disapprove uploaded attachment.
- Admins can even delete the attachment.
- Module works only for logged-in customers.
File Attachment Restrictions
Once enabling the extension, the admin has various options to set restrictions on file attachments. First, the admin will define the maximum file size limit between 0-10 MB and set the upload limit as - manual or automatic. In the manual limit, the customer can upload multiple attachment files as defined (1-30) by the admin. In automatic, only the required number of attachments can be uploaded as per the product. Moreover, the admin can select file extension formats such as - PDF, JPG, JPEG, PNG, DOC, DOCX. So that only the selected file formats, the customer can add/attach along with their orders.
Email Notifications
The admin can enable notification to receive email alerts whenever a customer attaches a file attachment with the order. Further, the admin can select the customer email template and admin email template as well.
Attachment Required
On creating a new product or on editing an existing product, the admin will have to configure the "Attachment Required" as 'Yes,' to allow the customers to upload the attachment for that particular product. The admin can "View" any customer's order in the "Orders" page and check the attachment which the customer uploads with the respective order.
Review Order Attachments
For an attachment, the admin has three "Attachment Status"- approve, disapprove, and delete. The admin can apply any of the statuses for an attachment, accordingly. The admin has the option to disapprove, the attachment which the customer uploads. If the admin refuses any attachment, then the customer can upload a new attachment. If the admin sets the "Attachment Required" field as Yes, the attachment upload feature will be enabled for the customers.
Upload Attachment Now/Later
To upload an attachment file with an order or if two products are added in the shopping cart, the customer will have to select "Yes, I will add now" option while placing the order or "No, I will add Later," if the customer wishes to upload attachment after placing the order. The customers can also add the attachment file under "My Orders."
Benefits
For Store Owner
- Set various restrictions for file attachments - max. size, upload limit, extensions supported.
- Check and review the attachments uploaded by the customers.
- Approve, disapprove, or delete the attachments uploaded by the customers.
For Customers
- Easily upload file attachments along for an order.
- Upload attachments if more than one product is present in the cart.
- Option to upload attachments while placing the order or after placing the order.
Live Demo
You can check live demo from here
Support Policy
- You get free 3 months of technical support included
- You can buy 6 or 12 months extended support agreement
- For issues, please create a ticket or send email to support@webkul.com
- Free lifetime updates of the module
Technical Specifications
Back to topSeller profile
Webkul Software Private Limited
Seller contact
Current Version
4.0.4
Adobe Commerce platform compatibility
Adobe Commerce (cloud): 2.4 (current)
Adobe Commerce (on-prem): 2.4 (current)
Magento Open Source: 2.4 (current), 2.2 (obsolete), 2.3 (obsolete)
Type
Stable Build
Updated
07 March, 2024
Categories
Extensions, Content & Customizations, Personalization & Experience Management, Product Content, Rich Media
Supported Browsers
Chrome, Firefox, Safari, Edge, IE
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top4.0.4:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
- Fixed some minor issues.
4.0.3:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
+ Works with the virtual product type
4.0.2:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
+ Compatible with Magento 2.4.6
- Fixed some issues.
2.1.0:
- Compatible with Magento Open Source : 2.3
- Stability: Stable Build
-
Description:
-------------------------------- Version 2.1.0 --------------------------------------
+ Compatible with Magento 2.3.
2.0.0:
- Compatible with Magento Open Source : 2.2
- Stability: Stable Build
-
Description:
-------------------------- Version 2.0.0 --------------------------------------
+ Customer can upload order attachments at the ordering time or after order.
+ Customer can see his uploaded order attachments file status.
+ Customer can upload new order attachments if admin disapproves the old order attachments.
+ Admin can see uploaded order attachments.
+ Admin can approve or disapprove uploaded order attachments.
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor