Buyer Seller Chat Marketplace Add-On

Buyer Seller Chat Marketplace Add-On
M1

TOTAL:
$149.00
Compatible With: Community 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9, 1.9.1, 1.9.2, 1.9.3

Tech Specifications

Current Version:
1.0.0
Type:
Stable Build
Updated:
14 September, 2017
Categories:
Extensions, Sales, Marketplace Feeds
Supported Browsers:
Chrome Linux: 42, 43, 44 Mac: 39, 44 Windows: 39, 40, 42, 43, 44 Firefox Linux: 31, 38, 39, 40, 41 Mac: 31, 38, 39, 40, 41 Windows: 31, 38, 39, 40, 41 Safari Mac: 7, 7.1, 8, 9 IE Windows: 10, 11, 8, 9
License Type:

Overview

Buyer Seller Chat Marketplace module will allow a communication between the buyer and the seller via Instant messages (IMs’).

Other Extensions by WebKul SoftWare Private Limited

Overview

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Note- This module is an add-on of Webkul's Marketplace Module. To use this module, you must have purchased and installed Multi Vendor Marketplace first.

Buyer Seller Chat Marketplace module will allow a communication between the buyer and the seller via Instant messages (IMs’). A buyer will be able to ask queries about a product and the seller can respond to the same to solve the query. The buyer can initiate the chat with any seller regarding the product query or doubt. The buyer and seller can chat with each other very conveniently.

The buyers can find a "Chat Online" option along with the chat status on the product page. Clicking the chat online option will bring up a chat window. Now, the buyers can communicate with the sellers regarding their query about product and seller can respond to that query.

The sellers can see the list of buyers from the Buyer list panel available in the seller account. From, here the sellers can have a list of all the buyers who ever communicate with the seller will be available. The sellers can have multiple chat windows at seller dashboard. This allows the sellers to chat with multiple buyers at a time

Use Case of Buyer Seller Marketplace Add-On -

This module will allow the buyers to ask queries related to the seller products. Buyer can ask the seller a query and the reply from the seller can be seen under the buyer seller chat window. This will be a step forward where the buyers will be able to contact the sellers and both can see their exchanged messages at their ends.

The most prominent feature of this module is contact details privacy. The buyer and the seller can have a direct chat without revealing their contact details in order to avoid spam calls and messages. This module supports multiple chat at a time. A seller can chat with multiple buyers simultaneously.

Features of Buyer Seller Marketplace Add-On -

  • Buddy List for seller dashboard.
  • Buyer can chat with any sellerOnline/Offline status for seller and buyer.
  • Sound effect during chat success.
  • Smiley support for interactive conversation.
  • Previous history with lazy load on chat window.
  • Product page status available icon for seller availability.
  • Multiple chat support for seller.

Work flow of Buyer Seller Marketplace Add-On -

After the installation of this module, buyers will find a "Chat Online" option along with the chat status on the product page. Clicking the chat online option will bring up a buyer seller chat window. Now, the buyers can communicate with the sellers regarding their query about product and seller can respond to that query. Only buyers can initiate the chat first.

The sellers can see the list of buyers from the Buyer list panel available in the seller account. From, here the sellers can have a list of all the buyers who ever communicate with the seller will be available. The sellers can have multiple chat windows at seller dashboard. Therefore, this allows the sellers to chat with multiple buyers at a time.

The buyer and the seller can have a direct chat without revealing their contact details to each other. The sellers and buyers can also use smiley and emoticon for an interactive chat.

Benefits of Buyer Seller Marketplace Add-On -

  • Buyer can catch up with any sellers.
  • This module provide a secure form of chatting.
  • Buyers can ask the sellers with the queries regarding the seller products.
  • A seller can chat with multiple buyers simultaneously.
  • The buyers and sellers can see their communication history under their respective accounts.
  • Smiley and emoticon support for an interactive chat between users.

 

Release Notes

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1.0.0:

  • Compatible with CE: 1.6 1.6.1 1.6.2.0 1.7 1.8 1.8.1 1.9 1.9.1 1.9.2 1.9.3
  • Stability: Stable Build
  • Description:

    -------------------------------- Version 1.0.0 --------------------------------------
    + Buddy List for seller dashboard .
    + Online offline status for seller and buyer .
    + Sound effect during chat success
    + Smiley support for interactive conversation .
    + previous history with lazy load on chat window
    + Product page status available icon for seller availability
    + Multiple chat support for seller

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

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Reviews

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