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Live Chat On Whatsapp

This is an Integration with a Third Party Service. Other charges and fees may be required to use this extension on your Store


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Social media acts as a very attractive and necessary tool for Magento 2 e-commerce marketing. Among them, WhatsApp is a very popular cross-platform messaging app that enables users to share videos, text, audio messages, and images with anyone at any time and maintain a better experience to keep in touch with friends and family. Does. However, WhatsApp is now being used as a commercial tool. Merchants can use the WhatsApp platform to encourage their online store and interact with a wider audience.  

Live Chat on WhatsApp extension by Webiators acts like the powerful eCommerce marketing tool using which customers can be able to connect with you with just a single click. So keeping in mind all these features, the Webiator has developed the Live Chat on WhatsApp extension through its Magento Experts. This chat extension allows customers at your Magento store to contact you on your WhatsApp immediately.

It is a very efficient way for an eCommerce store owner to interact with their customers by which the store owner can succeed in conversing and influencing customers by providing them with excellent customer service. Customers may have many questions regarding your products. And any customer wants instant answers and seeing this WhatsApp Chat is a very good tool. With this extension, customers do not have to wait long for a response. 

Account & Pricing

To start using the extension, the admin doesn't require any separate WhatsApp account. However, the frontend users must have WhatsApp enabled devices to Make a Quote from the frontend. Your users can download WhatsApp for FREE from Google Play Store or Apple App Store free of cost. 


  • Enable or disable the extension from the backend (Admin). 
  • This Extension allows visitors to have quick and secure communication with store admin on Whatsapp.
  • Enable or disable by the store admin.
  • Admin can change Whatsapp number from admin
  • Chat on WhatsApp extension supports both mobile and web versions of WhatsApp
  • Admin can customize the default message to start the chat with the customer.
  • It can help the store owners to increase product awareness.
  • Admin has full control to customize the WhatsApp chat button with any color and animation as per the needs. 

Our Support Policy:

  • Free lifetime updates
  • 3 months of free support services  
  • Multi-Store Supported
  • 100% Open Source 

Visit Live Demo:

  • Back-end | Just select " Chat-On-Whatsapp" from the Username drop-down and you will be automatically Logged in. 
  • Front-end | Configure the extension from the back-end first as per your requirements to see it in action on the frontend

Technical Specifications

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Seller profile

Webiators Technologies Private Limited

Seller contact




Current Version


Magento platform compatibility

Open Source (CE): 2.3 (current), 2.4 (current)

Commerce on prem (EE): 2.3 (current), 2.4 (current)

Commerce on Cloud (ECE): 2.3 (current), 2.4 (current)


Stable Build


08 April, 2021


Extensions, Customer Support, Live Chat


User Guides

License Type

Open Software License 3.0 (OSL-3.0)


Privacy Policy

Quality Report

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Installation & Varnish Tests


Coding Standard


Plagiarism Check


Malware Check


Marketing Review


Manual Testing


All tests were conducted on the latest versions of Magento that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    + Features
    - Bugs
    + added Bubble Message for the chat
    + Added Position feature for Chat Bubble
    - Minor Bug Fixes


  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Stable Release compatible with Magento 2.3 and 2.4


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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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