Overview
Back to topThe world has gone digital.
Consumers are turning to the online world for everything from groceries to gaming. Even services that once required in-person interactions – like depositing checks and buying cars – can now be completed with a mouse click or swipe.
There’s just one problem.
After all this investment in attracting consumers, businesses are blind to hidden points of friction once a consumer actually gets to their site.
Enter Webeyez.
Webeyez is the secret weapon that online businesses use to immediately grow revenue by surfacing the most important points of hidden friction in the consumer journey.
Specifically, Webeyez delivers:
- Real-time issue identification and alerting: Webeyez provides visibility into all points of hidden friction in the onsite experience. And machine learning-powered alerts surface the most critical issues in real time, as they occur, so that business leaders aren’t running their business in the rear-view mirror.
- X-Ray vision into the “why”: No more fishing expeditions. Webeyez is built bottom-up: the platform starts with a surgical diagnosis of the root cause of site issues (technical issues, goal failures, etc.) – and then provides validation and context through qualitative tools like session recording.
- Measurement and prioritization: Every friction point has a price tag, and the Lost Revenue Dashboard instantly provides the financial impact of each one. This enables business leaders to prioritize fixes and more effectively allocate engineering hours.
- Seamless recovery. The Bolt feature integrates with chat and CRM systems to alert CSR’s of friction points as they happen, provide them with the session recordings to simultaneously identify the error and the best solution, and work with the customer to resolve it.
Now teams go from guesswork and manual analytics to total control over the digital customer journey in hours – not weeks or months. Iconic brands across e-commerce, travel, financial services, and more rely on Webeyez to improve customer experience, grow sales, and boost the impact of every online advertising dollar.
To learn more or book a demo, visit us at www.webeyez.com
Support
For help, contact our support team.
Technical Specifications
Back to topSeller profile
Seller contact
Integrator
Current Version
1.9.16
Adobe Commerce platform compatibility
Magento Open Source: 2.4 (current), 2.1 (obsolete), 2.2 (obsolete), 2.3 (obsolete)
Type
Stable Build
Updated
03 August, 2023
Categories
Extensions, Reporting & Analytics
Supported Browsers
Chrome, Firefox, Opera, Safari, Edge, IE
Documentation
License Type
GNU General Public License 3.0 (GPL-3.0)
Policy
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.9.16:
- Compatible with Magento Open Source : 2.1 2.2 2.3 2.4
- Stability: Stable Build
-
Description:
Bug fixes and improvements
1.9.15:
- Compatible with Magento Open Source : 2.1 2.2 2.3 2.4
- Stability: Stable Build
-
Description:
Bug fixes and improvements
1.9.13:
- Compatible with Magento Open Source : 2.1 2.2 2.3 2.4
- Stability: Stable Build
-
Description:
Multi store settings
1.9.12:
- Compatible with Magento Open Source : 2.1 2.2 2.3 2.4
- Stability: Stable Build
-
Description:
Code refactoring, performance and bug fixes
1.9.11:
- Compatible with Magento Open Source : 2.1 2.2 2.3 2.4
- Stability: Stable Build
-
Description:
Bug fixes and performance enhancements
1.9.10:
- Compatible with Magento Open Source : 2.1 2.2 2.3 2.4
- Stability: Stable Build
-
Description:
Support M2 v.2.4 and performance enhancements
1.9.9:
- Compatible with Magento Open Source : 2.1 2.2 2.3
- Stability: Stable Build
-
Description:
Bypass Magento 2.3 cURL bug
1.9.8:
- Compatible with Magento Open Source : 2.1 2.2 2.3
- Stability: Stable Build
-
Description:
Capture Magento user ID for all goal transactions
1.9.6:
- Compatible with Magento Open Source : 2.1 2.2 2.3
- Stability: Stable Build
-
Description:
Multi site support - enable/disable per site
1.9.5:
- Compatible with Magento Open Source : 2.1 2.2 2.3
- Stability: Stable Build
-
Description:
Fix remove from the cart error log
1.9.4:
- Compatible with Magento Open Source : 2.1 2.2 2.3
- Stability: Stable Build
-
Description:
Support multi-store
1.9.3:
- Compatible with Magento Open Source : 2.1 2.2 2.3
- Stability: Stable Build
-
Description:
Support new goal types
1.9.0:
- Compatible with Magento Open Source : 2.1 2.2 2.3
- Stability: Stable Build
-
Description:
1.9.0 - Added error page monitoring
1.8.9:
- Compatible with Magento Open Source : 2.1 2.2 2.3
- Stability: Stable Build
-
Description:
Support remove from cart transactions
1.8.8:
- Compatible with Magento Open Source : 2.1 2.2 2.3
- Stability: Stable Build
-
Description:
1.8.8 - Initial version
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor