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Overview

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Cancel Order modules for Magento 2 provides facility to customers to cancel their pending orders. Both logged in customer and guest customer can cancel their respective orders using this module. REST API support is also provided in this extension for both logged in and guest customer.

In frontend it provides Cancel Order button at various places like Recent Orders grid in My Account, My Orders Grid & Order Detail page of the customers. For guest user their is a new form where he/she can enter order email and order id, after which it is validated through an OTP sent to customer and then the guest user can cancel his order. Customer can also add comments while cancelling their order and when order is cancelled successfully then an email notification will be sent.

 

Key Features:

  • Allows customer to cancel order from frontend
  • Both loggedin and guest customers can cancel their order
  • Guest user validated through OTP before cancelling his order
  • Admin can set predefined reasons to cancel any order
  • Customer can select any reason and add custom comment while cancelling order
  • Admin can customize email templates
  • REST APIs also available

Support & Discussion:

We are continuously working on enhancing and updating this module and will have updates in the future.  For support or questions,  please contact us at any time:  contact@webbytroops.com.

Technical Specifications

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Seller profile

WebbyTroops Technologies Private Limited

Seller contact

E-mail

Current Version

1.0.1

Adobe Commerce platform compatibility

Open Source (CE): 2.4 (current), 2.3 (obsolete)

Type

Stable Build

Updated

09 March, 2022

Categories

Extensions, Sales

Supported Browsers

Chrome, Firefox, Opera, Safari, Edge, IE

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.0.1:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    1.0.1:
    Compatible with Open Source (CE) : 2.3 2.4
    Stability: Stable Build
    Description:
    * Bug fixes with latest version

1.0.0:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Initial Release

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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