Velaro

M2

Founded in 2000, Velaro is the leading provider of live chat software built to support the unique needs of enterprise customers. Every day, top names in eCommerce, higher education, health care, financial services and more depend on our solutions to engage website visitors, deliver stellar service and drive customer satisfaction and loyalty.

At Velaro, our goal is to help you leverage live chat as part of your daily workflow. Live chat is no longer just a doorbell on your website – it’s a proactive sales and customer engagement driver, with highly measurable results. You won’t “outgrow” Velaro; we offer the features and personal support necessary to get the most out of your live help investment.

We pride ourselves in transparency and stability. That’s why we offer SLAs and other contractual agreements that spell out exactly what you’ll pay and what you’ll get. There’s no bait-and-switch, and no variable pricing based on usage. You pay for Velaro, and you get Velaro – period.

This extension adds the Velaro deployment code to your Magento website and allows you to easily configure it via your administration. By adding this extension inline chat will now appear on your website for the site/group you define. The deployment code works by taking in the configured site/group identifiers and loading the appropriate assets in order to display chat on your website. From here on out inline chat will display in the bottom right of your website, allowing your customers to easily connect with you and communicate in real time. This extension is best used when you already have a Velaro account and want to easily get live chat onto your Magento website. 

Account & Pricing 

While this extension is free, a separate Velaro account is required to use this extension. You can get a Velaro account by chatting with us at our website. Additional fees apply. Pricing information is available here.

Features 

• Visitor Tracking
• Routing
• Branding and Surveys
• Conversion Tracking
• Reporting
• CRM Integrations
• Surveys
• Canned Messaging
• File transfer
• Push pages
• Customizable chat display