Powered by Adobe Commerce 2.4.3-p2

This extension is in our Payment category. Please remember that it is the merchant’s responsibility to ensure the proper PCI compliance level of their store, as applicable by PCI regulations. The PCI Self-Assessment is one tool you can use when evaluating Payment extensions and how they may affect your PCI compliance level. For more information on Marketplace policies, please review the Marketplace Terms & Conditions.

Checkout Order Comments

by Ulmod


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It is essential to understand what shoppers think about your products, and If they would like to leave a comment during the checkout to improve their shopping experience. The Checkout Order Comments extension offers a great shopping experience. It allows shoppers to add comments, special notes, messages, or delivery instructions to orders during the checkout process.

The order comment box will appear at the checkout page under the payment method section, where customers can insert their comments or special requests for that particular order. Store admins can restrict the order comment character at the checkout page, and read the comment from the order grid and view page. 



  • Enhances The Shopping Experience

Allows customers to add their comments about the order during the checkout process.


  • Order Comment Field Expanded Or Collapsed By Default

You can display the order comment field expanded (opened) or collapsed (closed) by default on the checkout page. Also, you can choose to display with no expand/collapse.


  • Restrict The Order Comment Characters 

You can specify the maximum characters allowed for the order comment at the checkout page. For example: if  "300" is specified, customers won't be able to enter an order comment with a character greater than 300.


  • Order Comment On Customer Account Page

You can show or hide order comments on the customer account page. If enabled,  customers can read the comment left during the checkout on their account ("My Account -> My Orders -> View Order.").


  • Order Comment On Sale Order Pages in Backend

The order comment will appear at the order grid and view pages in the admin panel.


  • Support Responsive Design

The extension is fully responsive to mobile devices. The order comment box looks great on any device type and screens size.


  • Support API

You can get the order comment placed at the checkout via API.


  • Order Comment On Confirmation Email

You can insert the order comment on the email template to appear on the order confirmation email.


Contact Info

For any questions, concerns, or issues, please email us at support@ulmod.com or ulmoders@gmail.com, we'll reply as soon as possible.

Technical Specifications

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Seller profile


Seller contact



Current Version


Adobe Commerce platform compatibility

Open Source (CE): 2.3 (current), 2.4 (current), 2.2 (obsolete)

Commerce on prem (EE): 2.3 (current), 2.4 (current)

Commerce on Cloud (ECE): 2.3 (current), 2.4 (current)


Stable Build


01 October, 2021


Extensions, Payments & Security, Checkout Enhancements

Supported Browsers

Chrome, Firefox, Opera, Safari, Edge, IE

Quality Report

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Installation & Varnish Tests


Coding Standard


Plagiarism Check


Malware Check


Marketing Review


Manual Testing


All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    + Added compatibility with Magento 2.4.3


  • Compatible with Open Source (CE) : 2.2 2.3 2.4
  • Stability: Stable Build
  • Description:

    + compatibility with Magento 2.4.x


  • Compatible with Open Source (CE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    + Added the ability to display the order comment field/box expanded/collapsed by default on the checkout page


  • Compatible with Open Source (CE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    + Added the ability to set maximum character allowed for the order comment
    + Added Order Comment to Sales Order API
    + Added missing dependencies
    + Optimized templates
    * Fixed admin block name conflict


  • Compatible with Open Source (CE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    + Magento 2.3 compatibility


  • Compatible with Open Source (CE) : 2.2
  • Stability: Stable Build
  • Description:

    Version 2.1.1 (Aug 03, 2018)
    Minor bug
    Version 2.1.0 (June 18, 2018)
    Added ability to show or hide order comment on customer My Account
    Version 2.0.3 (Feb 08, 2018)
    Order comment doesn't show on admin grid.
    Version 2.0.2 (Dec 19, 2017)
    Compatibility with Magento 2.2.x
    Version 2.0.1 (Dec 18, 2017)
    Fix minor bugs.
    Version 2.0.0 (March 10, 2017)
    Initial release.
    Initial release.


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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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