Powered by Adobe Commerce 2.4.6


Product Inquiry

by Ulmod
This is an Integration with a Third Party Service. Other charges and fees may be required to use this extension on your Store


Back to top

Product Inquiry extension for Magento 2 helps store owners to increase sales by clearing customer’s product-related questions. Both registered, and unregistered customers can submit an inquiry about the product from the category and product pages. Stores admins can be notified by email whenever a new inquiry is submitted and manage all inquiries from the backend.

The extension supports two form types (popup and new page), up to four additional form fields (text, checkbox, and text area types), and an attachment in the inquiry form. Customers can attach a file when submitting the inquiry. Also, the extension support all product types and Google reCAPTCHA to avoid spam inquiries.  


Account & Pricing

To start using Google reCAPTCHA service on the extension, you need a Google API Key. You can register to get an API Key here. The registration and service are FREE.


Key Features

  • Enable inquiry to all products, categories, or per a specific product and category
  • Display inquiry form in the popup
  • Display inquiry form on the new page
  • Support up to four layout pages to display the inquiry form on the new page
  • Optional fields in the inquiry form: product name, product image, product SKU, telephone, attachment, and subject
  • Support up to four additional fields with text, checkbox, and text area types
  • Support privacy policy (GDPR) field in the inquiry form for GDPR compliance
  • Support all product types
  • Email notifications to admins whenever customers/visitors submit a new inquiry
  • Autoresponder email notifications to customers/visitors when an inquiry is submitted
  • Support Google reCAPTCHA to avoid spam or bots inquiries
  • Support mobile devices
  • Manage all inquiries from the backend
  • Support multiple websites, stores, and store views 


Category Page

You can enable the product inquiry to all categories or per single category, allowing customers to submit an inquiry right from the category page.


Product Page

You can enable the product inquiry to all products or separately per a single product. Configure the inquiry button text (E.g. "Inquiry", "Ask Question") globally or separately per product.


Support All Product Types

The extension works with simple, configurable, bundle, downloadable, virtual, and grouped products.


Two Inquiry Form Types

The extension comes with two types of forms, a popup form and a form on a new page. You can display the inquiry form in a customizable popup, for a quick submission. Or, display on a new page. Four layout types available: empty, 1 column, 2 columns with right bar, and two columns with left bar layout.

You can display the product image, SKU, and name in the popup form. Configure the message to display after the inquiry is successfully submitted.


Optional Form Fields

The extension support three optional fields: telephone, attachment, and subject. You can optionally choose to enable any of them at the inquiry form. If the attachment field is enabled, customers will be able to upload an attachment during the form submission.


Extra Form Fields

The extension support up to four extra fields of type: text, checkbox, and text area. You can enable any of the extra fields in the form to get more information from customers. Configure each field label from the admin panel.


Privacy Policy Field On The Form

You can enable or disable the privacy policy field in the inquiry form. Useful for GDPR compliance. The extension support WYSIWYG editor to format privacy message in the backend


Support Google ReCaptcha 

You can enable Google reCAPTCHA to avoid spam or bots inquiries and protect your website from abuse. Whenever a new product inquiry is submitted, it checks for the spambots and submits the inquiry only after the successful human verification.  


Email Notifications To Admin

Store admins can receive instant e-mail notification for all inquiries submitted at the storefront. Define the receiver email, bcc emails, sender name, email from the admin panel. 


Email Notifications To Customers

The extension supports automatic reply notifications to customers. You can enable the auto-reply feature in the admin panel to automatically notify customers by email after their inquiry submission. Specify the auto-reply sender. 


Customizable Email Templates

You can customize both admin and customer email templates to fit your business needs. All details such as name, email, telephone, product SKU, product name, store, message, the status can be included in the notifications. 


Responsive To Mobile Devices

The extension is fully responsive. The mobile-friendly design allows customers to submit an inquiry on any device type and screen size.


Product Inquiry Management

The extension allows managing all inquiries from the admin panel. You can :

  • add, edit and view any inquiry data (name, email, telephone, message, attachment, status, product details, additional info) in the backend;
  • mass change inquiry status (new, processing, and completed) and mass delete inquiry from the admin grid.



Frontend  (Configure the extension from the admin panel as per your needs to see it in action)

Backend (Username: umproductinq / Password: umproductinq123)


Comes With 

  • Free lifetime updates
  • One year free support
  • 25-day Marketplace refund policy


Contact Info

For any questions, concerns or issues, please email us at support@ulmod.com or ulmoders@gmail.com, we'll reply as soon as possible.

Technical Specifications

Back to top

Seller profile


Seller contact



Google reCAPTCHA

Current Version


Adobe Commerce platform compatibility

Open Source (CE): 2.4 (current), 2.0 (obsolete), 2.1 (obsolete), 2.2 (obsolete), 2.3 (obsolete)

Commerce on prem (EE): 2.4 (current), 2.3 (obsolete)

Commerce on Cloud (ECE): 2.4 (current), 2.3 (obsolete)


Stable Build


04 July, 2022


Extensions, Sales

Supported Browsers

Chrome, Firefox, Opera, Safari, Edge, IE

Quality Report

Back to top

Installation & Varnish Tests


Coding Standard


Plagiarism Check


Malware Check


Marketing Review


Manual Testing


All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

Back to top


  • Compatible with Open Source (CE) : 2.4
  • Compatible with Commerce on prem (EE) : 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.4
  • Stability: Stable Build
  • Description:

    + Added compatibility with Magento 2.4.4


  • Compatible with Open Source (CE) : 2.2 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    + Added compatibility with Magento 2.4.3
    + Added: Magento_Captcha and Honeypot support to avoid spambots inquiries
    - Fixed Code Sniff warnings


  • Compatible with Open Source (CE) : 2.2 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    + Added compatibility with Magento 2.4.x
    + Added product name SKU and image on new form page
    + Added ability to enable privacy policy field (GDPR) on inquiry form
    - Fixed minor bug


  • Compatible with Open Source (CE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    + Added improvements
    + Added missing dependencies
    + Added the ability to show/hide product image, name, and SKU on Pop-up form
    + Added Autoresponder
    + Optimized templates
    * Fixed duplicate column data when sorting on the grid
    * Enhanced filename validation messages in the backend


  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    <li>+ Magento 2.3 compatibility</li>
    <li>+ Improvements</li>


  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    Version 2.2.1 (Aug 10, 2018)
    Minor improvements
    Version 2.2.0 (Aug 02, 2018)
    The ability to enable "Product inquiry" per categories
    Version 2.1.5 (July 19, 2018)
    Unable to unserialize value on email template
    Current page var missed on the email template
    Version 2.1.4 (July 12, 2018)
    Validation error on Magento 2.2.5
    Version 2.1.3 (July 04, 2018)
    modal footer hidden
    Version 2.1.2 (June 26, 2018)
    Minor XML layout issue
    Version 2.1.1 (June 25, 2018)
    Minor js conflict
    Version 2.1.0 (June 04, 2018)
    Added 4 extra fields with field types: text, checkbox, texarea
    Added ability to enable product inquiry on category and catalogsearch pages
    Added options to show/hide attachments, subject and telephone fields in the form
    ReCaptcha updated
    Admin interface updated
    Version 2.0.6 (March 01, 2018)
    Minor bug fixes.
    Version 2.0.5 (Jan 04, 2018)
    Minor bug fixes.
    Version 2.0.4 (Dec 22, 2017)
    Code refactoring
    Version 2.0.3 (Dec 05, 2017)
    Compatibility with Magento 2.2.x
    Version 2.0.2 (July 06, 2017)
    Code refactoring
    Added modal widget for popup form
    Added enable/disable extension option from admin panel
    Admin UX updated.
    Escape output added in template file.
    reCAPTCHA didn't show in Pop up form type
    Bug on submit form fixed.
    Bug on product type downloabled and configurable fixed.
    Version 2.0.1 (May 05, 2017)
    Compatibility with Magento 2.1.x.
    Code refactoring
    Minor bugfixes and stability improvements.
    Fix ACL
    Version 2.0.0 (March 07, 2017)
    Initial release.
    Initial release.


Back to top

The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

Back to top


Back to top