Product Inquiry

by Ulmod


Magento Platform
Open Source (CE)
2.0, 2.1, 2.2, 2.3

Tech Specifications

Current Version:
Stable Build
16 April, 2019
Extensions, Sales
Supported Browsers:
Chrome Linux: 42, 43, 44 Mac: 39, 44 Windows: 39, 40, 42, 43, 44 Firefox Linux: 31, 38, 39, 40, 41 Mac: 31, 38, 39, 40, 41 Windows: 31, 38, 39, 40, 41 Opera Linux: 7, 7.1, 8, 9 Mac: 7, 7.1, 8, 9 Windows: 7, 7.1, 8, 9 Safari Linux: 7, 7.1, 8, 9 Mac: 7, 7.1, 8, 9 Windows: 7, 7.1, 8, 9 Edge Windows: 42 IE Windows: 10, 11, 8, 9
License Type:


Allows both registered and unregistered customers to ask questions about the product, directly from the category, catalog search result, and product view page.

Other Extensions by Ulmod


Back to top

Product Inquiry extension for Magento 2 helps store owners to increase sales by clearing customer’s product-related questions. 

Both registered, and unregistered customers can submit an inquiry about the product from the category, product and search result pages. The admin can be notified by email whenever a new inquiry is submitted and manage all inquiries from the backend.

The extension supports four additional form fields (text, checkbox, and text area types), attachment, and all product types.  Customers can attach any file format to the inquiry form.

Also, the extension allows enabling Google reCAPTCHA in the inquiry form to avoid spam inquiries.  Whenever a new product inquiry is submitted, it checks for the spam bots and submits the inquiry only after the successful human verification. 


Account & Pricing

To start using Google reCAPTCHA service on the extension, you  need a Google API Key. You can register to get an API Key here. The registration and service are FREE.



Product Inquiry On Pages

You can enable the product inquiry :

  • per single product or all products. The extension support simple, configurable, bundle, downloadable, virtual and grouped product;
  • to all categories or per single category, allowing customers to submit inquiry right from the category page. 

Also, the inquiry button will appear on the catalog search result page.

Inquiry Form and reCAPTCHA

The extension comes with two types of forms, a customizable popup form and a form on a new page with four layout types. You can :

  • display inquiry form in a customizable popup, for a quick submission;
  • display inquiry form on a new page. Four layout types available, empty, 1 column, 2 columns with right bar and two columns with left bar layout;
  • optionally show attachment, telephone and subject fields in the form. Customers will be able to upload any file format to the inquiry;
  • enable additional fields in the form to get more information from customers. Up to four extra fields (text, checkbox, and text area) available, specify each field label from the admin panel;
  • enable Google reCAPTCHA to avoid spam or bots inquiries and protect your website from abuse.

Email Notifications

With the Product Inquiry extension, you can :

  • receive instant e-mail notification for all inquiries submitted at the storefront. All details such as name, email, telephone, product SKU, product name, store, message, the status will be included on the notification;
  • define the receiver email, bcc emails, sender name, email from the admin panel;
  • Customize the email template to fit your business needs.

Responsive to mobile devices (mobile-friendly)

The extension is fully responsive. The mobile-friendly design allows customers to submit an inquiry on any device and screen types.

Flexible configuration

The Product Inquiry for Magento 2 gives you full control of each functionality from the admin panel. You can :

  • enable or disable the extension;
  • enable the inquiry to all products or separately per product;
  • enable the inquiry to all categories or per single category;
  • define the inquiry button text to appear at the storefront. E.g., "Inquiry" or "Ask Question";
  • set the inquiry form type to appear at the storefront. Popup or New page
  • define the product inquiry form title, and the message to display after the inquiry is successfully submitted;
  • optionally show or hide attachment, telephone and subject fields in the form;
  • enable more fields in the inquiry form, choose the field type (text, checkbox or text area) and define their label;
  • enable or disable Google reCAPTCHA on the inquiry form to avoid spam requests;
  • enable or disable notification and set email notification template, the receiver email id, bcc email id, sender name, and email;
  • adjust the inquiry button and text colors. 

Product inquiry management

The extension allows managing all inquiries from the admin panel. You can :

  • add, edit and view any inquiry data ( name, email, telephone, message, attachment, status, product details, additional info);
  • mass change inquiry status (new, processing and completed) and mass delete inquiry from the grid.



Frontend  (Configure the extension from the admin panel as per your needs to see it in action)

Backend (Username: umproductinq / Password: umproductinq123)



FREE lifetime updates

One year free support

 25 Day Moneyback Guarantee



For any questions, concerns or issues, please email us at or, we'll reply as soon as possible.


Release Notes

Back to top


  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    <li>+ Magento 2.3 compatibility</li>
    <li>+ Improvements</li>


  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    Version 2.2.1 (Aug 10, 2018)
    Minor improvements
    Version 2.2.0 (Aug 02, 2018)
    The ability to enable "Product inquiry" per categories
    Version 2.1.5 (July 19, 2018)
    Unable to unserialize value on email template
    Current page var missed on the email template
    Version 2.1.4 (July 12, 2018)
    Validation error on Magento 2.2.5
    Version 2.1.3 (July 04, 2018)
    modal footer hidden
    Version 2.1.2 (June 26, 2018)
    Minor XML layout issue
    Version 2.1.1 (June 25, 2018)
    Minor js conflict
    Version 2.1.0 (June 04, 2018)
    Added 4 extra fields with field types: text, checkbox, texarea
    Added ability to enable product inquiry on category and catalogsearch pages
    Added options to show/hide attachments, subject and telephone fields in the form
    ReCaptcha updated
    Admin interface updated
    Version 2.0.6 (March 01, 2018)
    Minor bug fixes.
    Version 2.0.5 (Jan 04, 2018)
    Minor bug fixes.
    Version 2.0.4 (Dec 22, 2017)
    Code refactoring
    Version 2.0.3 (Dec 05, 2017)
    Compatibility with Magento 2.2.x
    Version 2.0.2 (July 06, 2017)
    Code refactoring
    Added modal widget for popup form
    Added enable/disable extension option from admin panel
    Admin UX updated.
    Escape output added in template file.
    reCAPTCHA didn't show in Pop up form type
    Bug on submit form fixed.
    Bug on product type downloabled and configurable fixed.
    Version 2.0.1 (May 05, 2017)
    Compatibility with Magento 2.1.x.
    Code refactoring
    Minor bugfixes and stability improvements.
    Fix ACL
    Version 2.0.0 (March 07, 2017)
    Initial release.
    Initial release.


Back to top
The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

Back to top


Back to top