Overview
Back to topThe Order Comments Pro extension greatly enhance the shopping experience, allowing customers to add a note, comment, message to their order before and after placing an order.
The order note/comment box will appear at the checkout page under the payment method section, where customers can insert their notes for that particular order. Also, the order note/comment box will appear under the customer account and order edit page in the backend, allowing both customers and store admins to add additional notes/comments to the order.
Both customers and admins are notified by email anytime a new note is added to the order. The Order Comment Pro extension is a great tool to communicate with customers regarding their orders.
Key Features
- Customers and guests can leave order notes/comments during the checkout process
- Order notes/comments left by customers during the checkout process appears in the backend under order grid and order details page
- Customers can add additionals notes/comments to the order, and reply to the admin message from my account page (frontend)
- Store admins can add additionals notes/comments to the order from the backend
- Store admins can reply to any customer's notes/comments from the backend
- Store admins can show or hide each note/comment under my account page
- Store admins can notify the customer by email when any new note/comment is added to the order from the backend
- Store admins can delete, edit each order note from the backend
- Insert order notes/comments on email template to display on order confirmation emails
- Notify both customers and store admins when any additional note/comment is added to the order
- Support mobile devices
- Support multiple websites, stores, and store views
Order Comment On Customer Side
- The extension enables customers to leave a note of the order during the checkout process and after placing the order. Customers can:
- add a note about the order during the checkout process;
- read the note added during the checkout on their accounts. A new "Order Notes" tab is added under the order view page (My Account -> My Orders) including all notes added to the order. Customers can add an additional note to each order, and check all notes/comments historical under each order;
- get notified on the order grid (recent order and dashboard) about any new notes added by admins. The "New message" appear highlighted in red any time a new note is added to the order. The "No message" appear on the order grid when there is no new note added to the order;
- get notified by email on each admin reply.
Order Comment On Admin Side
- read all customer's notes left during the checkout from the admin order view page. A new"Order Notes" tab is added under the order edit/view page including all notes added to the order;
- add additional notes to the order and check all notes/comments historical under each order;
- choose to notify the customer by email on each new note added;
- choose to hide each new note at the storefront, under customer account;
- edit and delete each note from the admin panel;
- define admin email ID to receives all orders notes. Define the sender's email and name;
- get notified by email on each new notes added by customers;
Support Responsive Design
The extension is mobile friendly. The order comment box looks great on any device type and screen size.
Order Comment On Confirmation Email
You can insert the note added during the checkout to the order confirmation email;
Demos
Comes With
- Free lifetime updates
- One year free support
- 25-day Marketplace refund policy
Contact Info
For any questions, concerns, or issues, please email us at support@ulmod.com or ulmoders@gmail.com, we'll reply as soon as possible.
Technical Specifications
Back to topSeller profile
Seller contact
Current Version
2.0.15
Adobe Commerce platform compatibility
Adobe Commerce (cloud): 2.4 (current), 2.3 (obsolete)
Adobe Commerce (on-prem): 2.4 (current), 2.3 (obsolete)
Magento Open Source: 2.4 (current), 2.3 (obsolete)
Type
Stable Build
Updated
30 June, 2023
Categories
Extensions, Payments & Security, Checkout Enhancements
Supported Browsers
Chrome, Firefox, Opera, Safari, Edge, IE
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top2.0.15:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
+ Added compatibility with Magento 2.4.6 and php8.2
2.0.14:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
+ Added compatibility with Magento 2.4.4
2.0.13:
- Compatible with Adobe Commerce (cloud) : 2.3
- Compatible with Adobe Commerce (on-prem) : 2.3
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
+ Added compatibility with Magento 2.4.4
2.0.11:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
+ Added compatibility with Magento 2.4.3
- Fixed Code Sniff warnings
2.0.10:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
+ Added compatibility with Magento 2.4.x
2.0.8:
- Compatible with Magento Open Source : 2.3
- Stability: Stable Build
-
Description:
* Fixed order note validation issue
+ Added improvements
+ Added missing dependencies
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor