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TurnTo Product Reviews

by TurnTo
This is an Integration with a Third Party Service. Other charges and fees may be required to use this extension on your Store


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TurnTo provides the next generation of customer content solutions to top merchants and brands with a unique suite of four innovative products that work beautifully together – Ratings & Reviews, Community Q&A, Visual Reviews™, and Checkout Comments™. 

TurnTo is the only enterprise-level customer content vendor that provides both a first class ratings & reviews solution and a fully-integrated product suite designed for the rapidly changing digital world: reimagined for mobile, visual first, conversational, and designed for messaging.

Our customer service is also best-in-class. Need proof? We’re the highest-rated Customer-Generated Content solutions vendor, according to business service review site G2 Crowd.

This extension for Magento automates many aspects of the technical integration of TurnTo’s widgets for Ratings & Reviews, Community Q&A, Visual Reviews, and Checkout Comments into Magento-powered ecommerce sites. It allows ecommerce sites to drop TurnTo’s widgets onto any product or product category page, and customize how those widgets are displayed. It also automates the catalog sending process without requiring custom feeds, and can automatically send reviews to Google for product listing ads (PLAs). 


Account & Pricing

You will need a paid TurnTo account in order to use this extension. If you’d like to sign up, reach out to our team for the right solution for your business.  You can also go here for more information about our pricing structure.



  • Storefronts can automatically ingest product-level information like review counts and average rating per product.
  • Improve site performance and SEO value compared to other platforms thanks to TurnTo's support for static embed caching using Magento’s built-in caching system.
  • Add customer content to your product and category pages to improve search engine rankings.
  • Give your shoppers more power to discover highly rated products when you add ratings to your faceted navigation. TurnTo lets you include star ratings as part of your faceted navigation experience in Magento 2.
  • Raise your site-wide average product ratings. Ratings go up because you reach a broader range of customers.
  • Get more reviews with TurnTo’s optimized review solicitations. Switching to TurnTo led to a 3X increase in review volume on Magento site Sur La Table.
  • Get up and running quickly with help from the TurnTo support team. TurnTo has the highest customer rating among its peers on the independent review site G2Crowd.


Learn More About TurnTo

Technical Specifications

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Seller profile


Seller contact




Current Version


Adobe Commerce platform compatibility

Open Source (CE): 2.3 (current), 2.4 (current), 2.0 (obsolete), 2.1 (obsolete), 2.2 (obsolete)

Commerce on prem (EE): 2.3 (current), 2.4 (current), 2.1 (obsolete), 2.2 (obsolete)

Commerce on Cloud (ECE): 2.3 (current), 2.2 (obsolete)


Stable Build


18 February, 2021


Extensions, Content & Customizations


User Guides

License Type

Open Software License 3.0 (OSL-3.0)


Privacy Policy

Quality Report

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Installation & Varnish Tests


Coding Standard


Plagiarism Check


Malware Check


Marketing Review


Manual Testing


All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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  • Compatible with Open Source (CE) : 2.2 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.2 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Fix small typo in tests
    - Modify the way that GTIN attributes are fetched from products, so they will still be retrieved, even if the product is set to disabled.
    - Fix bug related to incorrect use of "-" instead of "_" in config file
    - Change how the extension switches between local teaser code vs teaser widget, so teaser configuration setting works correctly
    - Make sure local teaser code properly handles cases where rating is >= x.75
    - Add configuration option for customer address fallback in JS Order Feed. If customer does not have an account, setting will determine whether to fall back to Billing Address name first or Shipping Address name first
    - Fix "average-rating-import" xml name (remove dashes, replace with underscore)
    - Fix "Checkout Comment Capture Enabled" setting. If set to disabled, properly disables.
    - Add individual configuration for Average Rating Feed import
    - Add option for Average Rating Feed import to populate "Review Count" value with or <review count + related review count>.
    - Add configuration menu for Cron jobs
    - Fix reset products left join to actually left join
    - When the top comment widget updates, previous one is now properly removed.
    - Average Rating Feed Import reset now uses left joins so they're less likely to miss products
    - A few error messages were changed to be more unique and identifiable
    - Catalog Export Feed will now continue with remaining batched pages if there's an exception while generating a page. Error messages specify which page the exception was raised on.
    - Checkout Comments Pinboard Teaser widget has been added (https://docs.turnto.com/en/speedflex-widget-implementation/speedflex-widgets/comments-pinboard-teaser.html)
    - Update "Use Local Teaser Code" vs "Use Teaser Widget" configuration to have clearer wording


  • Compatible with Open Source (CE) : 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.2 2.3
  • Compatible with Commerce on Cloud (ECE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Verify "tmp" directory exists when creating Order and CancelledOrder feeds
    - Check if order's shipment(s) have been updated when determining orders to include in nightly order feed. Previously included all orders updated in the last 2 days. Now includes all orders where the order or any associated shipments have been updated in the last 2 days.
    - Create separate configuration setting for enabling Checkout Comment Pinboard Teaser. Previously included based on general Checkout Comments Enabled setting only.
    - Encode product SKU in PDP Teaser so encoded SKUs are properly matched against. Previously SKUs were encoded in the catalog feed but not the teaser, so if product SKU had encoded characters, teaser didn't find a match.


  • Compatible with Open Source (CE) : 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.2 2.3
  • Compatible with Commerce on Cloud (ECE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Fix catalog feed to correctly set VPC attribute on parent products. This makes sure the both parent and children products are considered related to each other.
    - Added button in catalog configuration menu to manually upload Catalog Feed
    - Add namespacing to defined templates in ReviewRenderer override

    - Handle variant selection on PDP more properly
    - Add SSO Functionality. Please contact your TurnTo representative before enabling this option

    - Make sure Block/System/Config/ExportCatalog.php ends with a newline

    - Remove closing php tag from Block/System/Config/ExportCatalog.php

    - Separated configuration of JS Order Feed and Checkout Comment Capture

    - Fix bug in SSO that prevents new users from registering an account


  • Compatible with Open Source (CE) : 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.2 2.3
  • Compatible with Commerce on Cloud (ECE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Bug fixes for the order history cron job and the star rating display in the CGC teaser.

    - Module now searches for Magento 2 root and appends it to export file paths. This fixes some read/write errors on servers running a non-standard configuration.

    - Added new support for Gallery Row, Checkout Comment Pinboard, and Visual Content Pinboard SpeedFlex widgets

    - The catalog feed export has been optimized to batch delivery for large catalogs. If your catalog is over 10,000 items, please contact TurnTo support to ensure that your site is configured to receive batched catalog files.
    - Fixed a bug where teaser half stars were incorrectly rounded
    - Fixed bug where on some php 7.2 environments an exception was thrown when visiting a PDP.
    - Module now warns a user if they have not configured their site and auth keys when visiting the Historical Order Export page.

    - Update composer.json and module.xml version numbers


  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    Minor revisions to ensure compatibility with Magento 2.3.x


  • Compatible with Open Source (CE) : 2.1 2.2
  • Compatible with Commerce on prem (EE) : 2.1 2.2
  • Stability: Stable Build
  • Description:

    Initial release of the M2 connector on the Magento Marketplace. This release updates the connector to work with TurnTo's SpeedFlex widget.


  • Compatible with Open Source (CE) : 2.0 2.1
  • Stability: Stable Build
  • Description:

    1.0.0 - Initial Release
    1.0.1 - Fixed composer install for Magento 2.0. Works on 2.0 and 2.1 now.


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