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    Powered by Adobe Commerce 2.4.6

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    Trustpilot Reviews

    by Trustpilot, Inc.
    Adobe Accelerate Exchange Partner
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    This is an Integration with a Third Party Service. Other charges and fees may be required to use this extension on your Store
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    CONTENTS

    Overview

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    Trustpilot is a leading customer reviews platform, offering powerfully simple review tools for companies of every size to get more reviews, promote their best feedback, engage with customers, and analyze the results to improve. Every month, people share over 4 million reviews of the 529,000+ businesses on Trustpilot to help each other find great companies and make better buying decisions. More than just a rating, Trustpilot stars signify to the world that people love your company and you love them right back. Join the conversation and stand out as a brand people love.

    Trustpilot's extension for Magento enables merchants to set up automated service and product review invitations to customers after they place or receive an order. Invite past customers to leave a review to boost review counts quickly. Use the TrustBox tool to drag-and-drop reviews and ratings widgets on your site at key conversion points.

     

    Account & Pricing

    During installation of the extension, launch a new free account (or connect your existing account). A free account gives businesses the tools needed to start collecting, managing and showcasing reviews. Upgrade to a paid plan to access more features and add-on modules. Read more about our plans and add-on modules here.

     

    Features

    Grow a trusted brand

    • Invite your customers to share feedback at the ideal moment. Authentic content generated from your customers helps drive your SEO ranking and increases traffic to your site.
    • Collect reviews on your Trustpilot profile pages, which frequently appear on the first page of search engines.
    • Grow on Google with verified reviews that count toward Google Seller Ratings. Product reviews enhance and qualify your product pages for review snippets in organic search.

    Increase purchasing conversion and grow revenue

    • Turn real reviews from real customers into real conversion drivers. Showcase reviews across your website when consumers are actively looking to make a purchase decision.
    • Get consumers talking by sharing your reviews anywhere you engage with consumers—paid ads, email, social, and out-of-home. Give potential customers the confidence they need throughout their journey. 
    • Showcase reviews in ad creative without design skills with our Image Generator.

    Increase customer retention and maximize LTV

    • Learn from customers to optimize and improve your service and products. Identify trends in customer sentiment across product inventory, customer service, shipping, price, and more. 
    • Respond to reviews and prove you take customer feedback seriously to turn first time buyers into repeat customers and your best advocates.
    • Keep customers coming back with an ever-improving product selection. Product Attributes ratings help you understand your products from your customer’s point-of-view.

    How we combat fake reviews

    • Though the vast majority of Trustpilot reviews are genuine and reflect a real buying experience, fake reviews do exist, and we have a tool to find them. Our custom-built software runs 24/7 helping to detect suspicious reviews and remove those identified as fake.
    • Our global Content Integrity Team works with our fraud detection software to take action against fraudulent behavior or misuse of our platform. If you flag a review, they’ll investigate it.
    • Anyone can flag reviews on Trustpilot. Both companies and consumers can identify what they don’t believe meets our guidelines. Anyone with information about fraud or misuse of our platform can contact us directly and we investigate.

     

    Case Study, White Papers & Testimonials

    Technical Specifications

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    Seller profile

    Trustpilot, Inc.

    Seller contact

    E-mail

    Integrator

    Trustpilot

    Current Version

    2.6.580

    Adobe Commerce platform compatibility

    Open Source (CE): 2.4 (current), 2.0 (obsolete), 2.1 (obsolete), 2.2 (obsolete), 2.3 (obsolete)

    Commerce on prem (EE): 2.4 (current), 2.0 (obsolete), 2.1 (obsolete), 2.2 (obsolete), 2.3 (obsolete)

    Commerce on Cloud (ECE): 2.4 (current), 2.3 (obsolete)

    Type

    Stable Build

    Updated

    24 January, 2023

    Categories

    Extensions, Marketing

    Supported Browsers

    Chrome, Firefox, Opera, Safari, Edge, IE

    Documentation

    User Guides

    License Type

    MIT License (MIT)

    Policy

    Privacy Policy

    Quality Report

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    Installation & Varnish Tests

    Passed

    Coding Standard

    Passed

    Plagiarism Check

    Passed

    Malware Check

    Passed

    Marketing Review

    Passed

    Manual Testing

    Passed

    All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

    Release Notes

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    2.6.580:

    • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3 2.4
    • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3 2.4
    • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Small bug fixes

    2.6.576:

    • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3 2.4
    • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3 2.4
    • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Small bug fixes

    2.6.574:

    • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3 2.4
    • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3 2.4
    • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
    • Stability: Stable Build
    • Description:

      - Get "Brand" field value

    2.6.572:

    • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3 2.4
    • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3 2.4
    • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Small bug fixes

    2.6.564:

    • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3 2.4
    • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3 2.4
    • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Minor bug fixes and improvements

    2.6.555:

    • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3 2.4
    • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
    • Stability: Stable Build
    • Description:

      - Support image names with special characters

    2.6.553:

    • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
    • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
    • Stability: Stable Build
    • Description:

      - Improved performance
      - Improved product data collection
      - Minor issues fix

    2.6.542:

    • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
    • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
    • Stability: Stable Build
    • Description:

      Minor bug fixes and improvements

    2.6.539:

    • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
    • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
    • Stability: Stable Build
    • Description:

      Added dependencies for composer
      Add EAN as SKU option
      Minified all JS/CSS files

    2.6.465:

    • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
    • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
    • Stability: Stable Build
    • Description:

      - Improved product reviews
      - Simplified signup flow

    2.6.410:

    • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
    • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
    • Stability: Stable Build
    • Description:

      - If you have translated your shop into multiple languages, you can now map them with multiple languages of invitation templates.
      - If you are making use of Product Reviews feature, you can now quickly check that you have set up all the required product data to successfully invite your customers to leave reviews.
      - Improved product reviews functionality.

    2.6.355:

    • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
    • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
    • Stability: Stable Build
    • Description:

      Configure Invitation trigger.
      Send requests to your past customers in one go!
      Enable Product Reviews, if you are making use of Trustpilot's product reviews feature.
      Drag and drop multiple TrustBox widgets for an instant preview.
      Rearrange, customize, and publish without any code changes.
      Add TrustBoxes to different pages of your website.

    1.0.232:

    • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
    • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
    • Stability: Stable Build
    • Description:

      Improved script loading

    1.0.230:

    • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
    • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
    • Stability: Stable Build
    • Description:

      Magento product url fix

    1.0.226:

    • Compatible with Open Source (CE) : 2.0 2.1 2.2
    • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2
    • Stability: Stable Build
    • Description:

      - Improved Magento version detection for older versions
      - Invitations will be sent only for visible products

    1.0.216:

    • Compatible with Open Source (CE) : 2.0 2.1 2.2
    • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2
    • Stability: Stable Build
    • Description:

      TrustBox selection improvement: Load css from external location

    1.0.202:

    • Compatible with Open Source (CE) : 2.0 2.1 2.2
    • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2
    • Stability: Stable Build
    • Description:

      Improved TrustBox selection
      Guest checkout fix
      Added IE 11 notification.

    1.0.163:

    • Compatible with Open Source (CE) : 2.0 2.1 2.2
    • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2
    • Stability: Stable Build
    • Description:

      - Magento plugin users (after installing this new version) will be able to add any TrustBox to their website without knowing any HTML.

    1.0.141:

    • Compatible with Open Source (CE) : 2.0 2.1 2.2
    • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2
    • Stability: Stable Build
    • Description:

      - Magento plugin users (after installing this new version) will be able to add any TrustBox to their website without knowing any HTML.

    1.0.79:

    • Compatible with Open Source (CE) : 2.0 2.1 2.2
    • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2
    • Stability: Stable Build
    • Description:

      - Added support for Micro Review Count and Review Collector TrustBoxes.
      - Added support for Store View configuration scope.

    1.0.54:

    • Compatible with Open Source (CE) : 2.0 2.1 2.2
    • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2
    • Stability: Stable Build
    • Description:

      Initial Magento Marketplace Release

    Support

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    The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

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    Q & A

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    Reviews

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