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Trustpilot Reviews

This is an Integration with a Third Party Service. Other charges and fees may be required to use this extension on your Store
TOTAL:
$0.00

Overview

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Trustpilot is a leading customer reviews platform, offering powerfully simple review tools for companies of every size to get more reviews, promote their best feedback, engage with customers, and analyze the results to improve. Every month, people share over 4 million reviews of the 529,000+ businesses on Trustpilot to help each other find great companies and make better buying decisions. More than just a rating, Trustpilot stars signify to the world that people love your company and you love them right back. Join the conversation and stand out as a brand people love.

Trustpilot's extension for Magento enables merchants to set up automated service and product review invitations to customers after they place or receive an order. Invite past customers to leave a review to boost review counts quickly. Use the TrustBox tool to drag-and-drop reviews and ratings widgets on your site at key conversion points.

 

Account & Pricing

During installation of the extension, launch a new free account (or connect your existing account). A free account gives businesses the tools needed to start collecting, managing and showcasing reviews. Upgrade to a paid plan to access more features and add-on modules. Read more about our plans and add-on modules here.

 

Features

Grow a trusted brand

  • Invite your customers to share feedback at the ideal moment. Authentic content generated from your customers helps drive your SEO ranking and increases traffic to your site.
  • Collect reviews on your Trustpilot profile pages, which frequently appear on the first page of search engines.
  • Grow on Google with verified reviews that count toward Google Seller Ratings. Product reviews enhance and qualify your product pages for review snippets in organic search.

Increase purchasing conversion and grow revenue

  • Turn real reviews from real customers into real conversion drivers. Showcase reviews across your website when consumers are actively looking to make a purchase decision.
  • Get consumers talking by sharing your reviews anywhere you engage with consumers—paid ads, email, social, and out-of-home. Give potential customers the confidence they need throughout their journey. 
  • Showcase reviews in ad creative without design skills with our Image Generator.

Increase customer retention and maximize LTV

  • Learn from customers to optimize and improve your service and products. Identify trends in customer sentiment across product inventory, customer service, shipping, price, and more. 
  • Respond to reviews and prove you take customer feedback seriously to turn first time buyers into repeat customers and your best advocates.
  • Keep customers coming back with an ever-improving product selection. Product Attributes ratings help you understand your products from your customer’s point-of-view.

How we combat fake reviews

  • Though the vast majority of Trustpilot reviews are genuine and reflect a real buying experience, fake reviews do exist, and we have a tool to find them. Our custom-built software runs 24/7 helping to detect suspicious reviews and remove those identified as fake.
  • Our global Content Integrity Team works with our fraud detection software to take action against fraudulent behavior or misuse of our platform. If you flag a review, they’ll investigate it.
  • Anyone can flag reviews on Trustpilot. Both companies and consumers can identify what they don’t believe meets our guidelines. Anyone with information about fraud or misuse of our platform can contact us directly and we investigate.

 

Case Study, White Papers & Testimonials

Technical Specifications

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Seller profile

Trustpilot, Inc.

Seller contact

E-mail

Integrator

Trustpilot

Current Version

2.6.555

Magento platform compatibility

Open Source (CE): 2.3 (current), 2.4 (current), 2.0 (obsolete), 2.1 (obsolete), 2.2 (obsolete)

Commerce on prem (EE): 2.3 (current), 2.0 (obsolete), 2.1 (obsolete), 2.2 (obsolete)

Type

Stable Build

Updated

26 July, 2021

Categories

Extensions, Marketing

Supported Browsers

Chrome, Firefox, Opera, Safari, Edge, IE

Documentation

User Guides

License Type

Academic Free License 3.0 (AFL)

Policy

Privacy Policy

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Magento that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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2.6.555:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Support image names with special characters

2.6.553:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Improved performance
    - Improved product data collection
    - Minor issues fix

2.6.542:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    Minor bug fixes and improvements

2.6.539:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    Added dependencies for composer
    Add EAN as SKU option
    Minified all JS/CSS files

2.6.465:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Improved product reviews
    - Simplified signup flow

2.6.410:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - If you have translated your shop into multiple languages, you can now map them with multiple languages of invitation templates.
    - If you are making use of Product Reviews feature, you can now quickly check that you have set up all the required product data to successfully invite your customers to leave reviews.
    - Improved product reviews functionality.

2.6.355:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    Configure Invitation trigger.
    Send requests to your past customers in one go!
    Enable Product Reviews, if you are making use of Trustpilot's product reviews feature.
    Drag and drop multiple TrustBox widgets for an instant preview.
    Rearrange, customize, and publish without any code changes.
    Add TrustBoxes to different pages of your website.

1.0.232:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    Improved script loading

1.0.230:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    Magento product url fix

1.0.226:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    - Improved Magento version detection for older versions
    - Invitations will be sent only for visible products

1.0.216:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    TrustBox selection improvement: Load css from external location

1.0.202:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    Improved TrustBox selection
    Guest checkout fix
    Added IE 11 notification.

1.0.163:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    - Magento plugin users (after installing this new version) will be able to add any TrustBox to their website without knowing any HTML.

1.0.141:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    - Magento plugin users (after installing this new version) will be able to add any TrustBox to their website without knowing any HTML.

1.0.79:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    - Added support for Micro Review Count and Review Collector TrustBoxes.
    - Added support for Store View configuration scope.

1.0.54:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    Initial Magento Marketplace Release

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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