Overview
Back to topWhy is the ability to cancel an order important for the Magento store Owner? Sometimes, the customer may not be 1000% certain of the purchase after placing an order on your store. There may be many reasons they need to cancel the order like they have found that same product at a lower price somewhere else. They also may not be sure about the product or they have personal reasons like an address change. In these types of situations, the Tridhyatech Cancel Order extension provides your customers' facility to cancel their order and build trust among your customers.
Cancel Order by Tridhyatech allows a customer to cancel their orders from the frontend. With Tridhyatech Cancel Order extension, your website has these advantages:
- Customers can cancel their order from the frontend.
- This order will be notified to admin and customer via an Email with order cancellation details.
- The admin can view the list of all canceled orders in the backend grid along with the customer specified reason and additional comments.
Key Features:
- User-friendly and responsive interface.
- Admin can add options to specify different cancel order reasons to display in the frontend.
- Admin can set a custom title and short notice to display in frontend order cancellation popup.
- Email configurations to select email sender and email template for order cancellation notification.
- Admin can set multiple statuses of the order to show the cancel button on particular order status.
- Customers can cancel orders from the frontend with a specific reason and additional comments.
- Admin can view a list of all canceled orders.
If you have any queries, please contact us at support@tridhya.com.
Technical Specifications
Back to topSeller profile
Seller contact
Current Version
1.0.3
Adobe Commerce platform compatibility
Magento Open Source: 2.4 (current), 2.3 (obsolete)
Type
Stable Build
Updated
08 August, 2023
Categories
Extensions, Shipping & Fulfillment, Order Management (OMS)
Documentation
License Type
Open Software License 3.0 (OSL-3.0)
Policy
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.0.3:
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
Compatible 2.4.4
1.0.2:
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
compatible with 2.4
1.0.1:
- Compatible with Magento Open Source : 2.3
- Stability: Stable Build
-
Description:
Minor changes and bug fixes
1.0.0:
- Compatible with Magento Open Source : 2.3
- Stability: Stable Build
-
Description:
Version: 1.0.0
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor