Multiple Order Emails

M2

To begin with, the Magento Core only allows you to create and send one email template for all customers in your store. It means that no matter who your customers are (guest, general, retailer, wholesaler), regardless of what products they buy or which method of shipping and payment they use, they will receive the same new order/ shipment/ invoice emails. This is such a huge constraint of the core function.

It is also the reason why the Multiple Order Emails Extension for Magento 2 exists – to help you solve this headache problem. The extension allows you to create a bank of email templates and set specific conditions for each email based on the order details. Consequently, the customers will receive different order confirmation emails depending what is in their cart, their chosen shipping and payment methods and so on.

OUTSTANDING FEATURES

By using this extension, you will be able to:

• Create different email templates based on customer groups  and payment methods
• Send the right emails to the right customers
• Set up priority of for each email template
• Receive notification in admin email when there is new order

HOW IT WORKS

In the backend, you are able to create the multiple order emails template as many as you can at ease. The more templates you have created, the more appropriate your emails’ contents will be to the emails’ receivers. It’s worth noting that a complete order email template contains not only the New Order Email but also the Invoice and Shipment Email. Therefore, to create a full email template for a certain customer group you have to create separately 3 Order/ Invoice/ Shipment email templates first.

• Step 1: Create new custom email templates (Order/ Invoice/ Shipment)

You have to go to the Admin Panel and create a new email template in the Marketing section (Admin Panel > Marketing > Email Templates > Add New Template). Here you can choose among available templates of Magento Core and customize it as you want. For instance, if you would like to create a distinct New Order Email For Retailer, you can use the available New Order template and modify its subject and content appropriately.

• Step 2: Create the multiple order emails template

Set General Information: You have to add some basic information for the multiple order emails template such as the name, short description and priority. When there is an order that matches conditions of many multiple order emails templates, the one that has higher priority will be sent only.

Set specific conditions for applying this multiple order emails template: This is one of the most fundamental features of the extension. You will be able to set rules and conditions for the products, group of customer, shipping, and payment methods. In each type, it is allowed to select more than one option. For example, you can select both Not logged in (guest) and General in the Customer Groups section.
When an order is made, the system will analyze to define which predefined set of rules it matches and then send a corresponding email template to the purchaser.

Choose the templates you have created: The final task is to add the Order/ Invoice/ Shipment templates you have created before into the multiple order emails template. Also, you need to set up the admin email that receives notification of new orders.

DEMOS

Backend (Account: tigren - tigren123$)

Frontend