Engage is a personalized shopping assistant that seamlessly integrates with your website helping tailor the experience for each shopper's journey.
OverviewBack to top
Swym improves customer engagement for e-commerce brands through interactive personalization. Marketers leverage our User Experience platform to better understand the shopper journey and deliver tailored experiences that are optimized for each individual journey. The platform includes a suite of apps that help merchants extend the stock experience offered by the underlying e-commerce platform, thereby enabling merchants to engage their customers with a truly personalized experience.
Engage is a personalized shopping assistant that seamlessly integrates with your website, helping tailor the experience for each shopper's journey. Capture your customers' shopping activity seamlessly across sessions and devices, without the need to log-in. The app remembers their activity across all of their sessions and organizes their history into previously viewed, wishlists and purchase history. Shoppers can effortlessly pick up where they left off through the intuitive Shopping Assistant UI and nudges toward their next purchase with helpful product updates like price drops and back in stock notifications.
Marketers can leverage this rich behavioral data to bring shoppers back to their store using highly personalized triggered messaging across various channels. Engage also includes our very popular Wishlist and back-in-Stock Alerts modules as core features within the app. With just one app, you get the combined goodness of all those features. Engage helps you improve your engagement, conversion, and revenue.
Account & Pricing
A separate Swym account is required to use this extension. The account gets created automatically during extension installation. The extension is free to install & 100 wishlist actions/month are included in the free plan. For more information on pricing for higher volumes, please click here.
Capture Shopper Activity
- Capture your customers' shopping activity like browsing history, wishlisted products, subscribed products, Purchased products among others seamlessly across sessions & devices, without the need to log-in.
Enhance In-Store Shopper Experience
- Integrated wishlist module to allow users to save their favorite products for later
- Capture purchase intent of shoppers by allowing them to sign-up for 'back-in-stock' alerts.
- Encourage shoppers to re-purchase by showing previously purchased products.
- Allow shoppers to share their favorites products and collections with friends and family, via email and social media.
Personalized Email & Social Media
- Encourage shoppers to their next purchase with automatic email reminders around wishlist & back-in-stock products with customized templates to engage your users with personalized messages.
- Setup automatic email triggers with customized templates to engage your users with personalized messages.
- Engage with your customers via personalized re-targeting campaigns on social media.
- Native integration with your Email Service Provider that allows you to send automatic email campaigns and build your email list based on user activity.
- Extensive 3rd party Integrations with your CRM tools to help you get more value from your users' activity on your site.
Highly Customizable & Easy To Install
- Install, configure the module and publish it live on your site in just a few clicks.
- An intuitive settings page that gives you full control over the look-and-feel of the app UI and buttons to ensure the app blends seamlessly with your site
- Smart dashboard providing you metrics and reports of the Shopping assistant activities on your store.
- Understand Shopper behavior patterns based on the data collected to take the right decisions for your store.
- Surfaces the customer demand around products fueling your re-stocking decisions.
- Configure rules to surface relevant updates such as Price Drop, Low Stock, Trending Product, etc. to your shoppers on their favorite products
- Easily gauge demand of an out-of-stock products using the integrated back-in-stock module
How to Install
Installing Engage is simple and takes only 5 minutes to set up. For details on installation see our Magento installation guide.
Need help to configure the Wishlist Plus app to match your Magento store's look and style? Just email us and we'll be happy to help you out.
- Your favorite Email service providers like MailChimp, Klaviyo, RetSci, Sailthru among others
- Social media channels like Facebook, and Instagram, among others
- Your CRM tools like Salesforce, Zaius, among others
Our Customers Say It Best
- ‘Support has been beyond amazing and is continuously working with us to get everything working and looking perfectly on our site. Thanks, Swym team! Keep up the good work!’ - Smokea
Release NotesBack to top
- Compatible with Open Source (CE) : 2.2 2.3
- Stability: Stable Build
Baseline Version of Swym Engage