Overview
Back to topWith our Knowledge Base module for Magento 2, it will be easier for you to build a Knowledge Base functionality. It is a helpful and valuable solution for your store. Both customers and the support teams will benefit.
The extension supports adding unlimited FAQ categories and articles. Thus you can show a lot of useful details about using your products and services based on common user questions. Through the FAQ interface, your customers easily access the required information without addressing the support team. Our module provides a fast search to get relevant results. So visitors get urgent resolving their questions, and you save time answering repetitive questions. It results in less workload on your helpdesk team.
Our module also aims to help you acquire new customers. By using suggested SEO techniques to optimize your FAQ pages, you improve the visibility of your website.
Main features
Main key options
- Plain structure to organize categories/articles.
- Well-designed page with a list of articles within a category.
- Flexible configuration to scale up the knowledge base content.
- Ability to assign support FAQ articles to separate stores.
- Ability to assign support FAQ articles to separate categories.
Simple interface to manage categories.
- Ability to create multiple KB categories.
- Ability to display the category at frontend.
- Ability to specify the category title.
- Ability to set a sort order for the category display on the FAQ page.
- Ability to assign a category to different store views.
Clear interface to manage FAQ articles
- Ability to allow admin users to escalate issues within the appropriate faqs.
- Ability to specify the title for an FAQ article.
- Ability to add HTML content for each article.
- Default Magento WYSIWYG editor support.
- Ability to set a sort order for articles.
- Ability to organize the articles by their rating.
- Ability to select the store where the FAQ will be active.
Settings to create SEO-friendly FAQ page
- Ability to specify meta title, meta keyword, and meta description for articles.
- Ability to specify meta title, meta keyword, and meta description for categories.
- Ability to set the category URL identifier.
- Ability to set an article URL identifier.
Extension demo
Please check Highlight extension demo at our demo servers.
Technical Specifications
Back to topSeller profile
Seller contact
Current Version
1.1.22
Adobe Commerce platform compatibility
Adobe Commerce (cloud): 2.4 (current), 2.3 (obsolete)
Adobe Commerce (on-prem): 2.4 (current), 2.3 (obsolete)
Magento Open Source: 2.4 (current), 2.3 (obsolete)
Type
Stable Build
Updated
20 January, 2024
Categories
Extensions, Content & Customizations, Personalization & Experience Management
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.1.22:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
Fixed: Division by zero
1.1.19:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Fix FaqComplexTextContent logic (always return ‘’)
- Fix total_pages counting in knowledgeBaseCategories query
- Add isLoading() listing component
- Split graphql queries in js code
- Add articlesListSize property
- Set pageSize param(s) false value by default (works with all items)
- Add toolbar sizes component breeze integration
1.1.10:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Fix: Back button does not work
1.1.9:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Add cache identity for correct cache invalidating
1.1.4:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Breeze Theme integration added
- Fixed PHP notice about undefined variable
- Improve router logic, redirect dublicates urls, add m1 urls compatability (close #7)
- Fix:Avoid using self-closing tag with non-void html element (meqp)
- Show normal url(s) instead of #
1.0.13:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Updated breeze integration.
1.0.11:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
Improvements
- Add breeze integration
- Move index.less to source/_module.less
- Remove js debugging
- Updated readMore rendering
Bugfixes
- Fixed jumping faq-content section.
- Replace magento custom binding to ko binding
1.0.7:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Initial release
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor