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Overview
Back to topThis Ask It extension allows your visitors to ask questions directly on products, categories, and cms pages. Customer support does make sense. With Ask It extension you provide site visitors with an immediate answer to their questions. Add product questions block either on catalog, cms, or on the product pages. Both guests and registered customers could leave comments. The number of questions while discussing is unlimited.
Our extension comes with Akismet service that stops questions spam. Ask It supports private questions for registered customers. Via module interface, you can also edit customers’ questions as well as follow all available answers from product questions blocks. You can also set up email settings such as email notification about new questions in your store, email sender, and email template both for the customer and admin notification.
Features:
- Improve the communication within your store
- Get fresh user-generated content and higher SEO consequently
- Receive a good piece of information for Knowledge Base
- Reduce support requests by showing popular product questions in questions block
- Understand product issues by allowing users to vote for question importance
Extension demo
Please check Highlight extension demo at our demo servers.
Technical Specifications
Back to topSeller profile
Seller contact
Current Version
1.12.10
Adobe Commerce platform compatibility
Open Source (CE): 2.4 (current), 2.0 (obsolete), 2.1 (obsolete), 2.2 (obsolete), 2.3 (obsolete)
Commerce on prem (EE): 2.4 (current), 2.3 (obsolete)
Commerce on Cloud (ECE): 2.4 (current), 2.3 (obsolete)
Type
Stable Build
Updated
28 January, 2023
Categories
Extensions, Content & Customizations, Personalization & Experience Management
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.12.10:
- Compatible with Open Source (CE) : 2.3 2.4
- Compatible with Commerce on prem (EE) : 2.3 2.4
- Compatible with Commerce on Cloud (ECE) : 2.3 2.4
- Stability: Stable Build
-
Description:
- Add correct refer (url) param (closed #56)
- Prevent js errors when ajax request was failed (404)
1.12.7:
- Compatible with Open Source (CE) : 2.3 2.4
- Compatible with Commerce on prem (EE) : 2.3 2.4
- Compatible with Commerce on Cloud (ECE) : 2.3 2.4
- Stability: Stable Build
-
Description:
- Fix routing logic, it was always match if url path starts with ‘questions’
- Prevent string null errors
- Cleanup messages container before sending new request
- Cleanup the form after question was sent
1.11.5:
- Compatible with Open Source (CE) : 2.2 2.3 2.4
- Compatible with Commerce on prem (EE) : 2.3 2.4
- Compatible with Commerce on Cloud (ECE) : 2.3 2.4
- Stability: Stable Build
-
Description:
- Fixed potential possibility to create question even if module is disabled
- Strict type convert
1.11.1:
- Compatible with Open Source (CE) : 2.2 2.3 2.4
- Compatible with Commerce on prem (EE) : 2.3 2.4
- Compatible with Commerce on Cloud (ECE) : 2.3 2.4
- Stability: Stable Build
-
Description:
- Magento Coding Standard fixes
- Breeze Theme integration added
1.10.6:
- Compatible with Open Source (CE) : 2.2 2.3 2.4
- Compatible with Commerce on prem (EE) : 2.3 2.4
- Compatible with Commerce on Cloud (ECE) : 2.3 2.4
- Stability: Stable Build
-
Description:
- Updates breeze integration.
- Fixed undefined index notice when persistent shopping cart is used.
1.8.2:
- Compatible with Open Source (CE) : 2.2 2.3 2.4
- Stability: Stable Build
-
Description:
- Fixed issue when unable to assign product/category/page to question.
- Magento 2.4 compatibility (unexpected token ‘case’ error in backend).
1.7.5:
- Compatible with Open Source (CE) : 2.2 2.3
- Stability: Stable Build
-
Description:
- Added translations ar_SA, uk_UA, sw_SE, es_ES, ru_RU, pt_PT, pl_PL, nb_NO, ko_KR, ja_JP, it_IT, he_IL, de_DE, fr_FR, nl_NL, zh_CN etc.
1.4.4:
- Compatible with Open Source (CE) : 2.2 2.3
- Stability: Stable Build
-
Description:
- Added ‘review_product_list’ use case
- Fixed magento 2.2 compatability (GraphQl interface not exist)
1.2.16:
- Compatible with Open Source (CE) : 2.1
- Stability: Stable Build
-
Description:
* ACL instructions added to ui components
* Code cleanup (phpcbf)
1.2.7:
- Compatible with Open Source (CE) : 2.1
- Stability: Stable Build
-
Description:
* ACL instructions added to ui components
* Code cleanup (phpcbf)
1.1.0:
- Compatible with Open Source (CE) : 2.0
- Stability: Stable Build
-
Description:
- Block new answer form was added
- Block answer view was added
- Block question view was added
- Questions sections was reintegrated to backend product, category and cms components
- Customer my questions interface was added
1.0.0:
- Compatible with Open Source (CE) : 2.0
- Stability: Stable Build
-
Description:
Askit Products and CMS questions 1.0.0
7th March 2016
* Initial release
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor