Ask it

M2

Ask It extension allows your visitors to ask questions directly on products, categories and cms pages. Customer support does make sense. With Ask It extension you provide site visitors with an immediate answer to their questions. Add products questions block either on catalog, cms or on the product pages. Both guests and registered customers could leave comments. The number of the questions while discussing is unlimited.

Our extension comes with Akismet service that stops questions spam.

Ask It supports private questions for registered customers. Via module interface you can also edit customers’ questions as well as follow all available answers from products questions blocks.

You can also set up email settings such as email notification about new question in your store, email sender and email template both for customer and admin notification. 

Overall Ask It will help you to:

• Improve the communication within your store

• Get fresh user-generated content and higher SEO consequently

• Receive a good piece of information for Knowledge Base

• Reduce support requests by showing popular product questions in questions block

• Understand product issues by allowing users vote for question importance