Powered by Adobe Commerce 2.4.5-p1

productquestionanswer1.jpg

Product Question Answer

PRODUCT:
0
TOTAL:

Overview

Back to top

This product specially builds for a more customer centric approach to show more information about the product. Usually when customers have any doubt, question and inquiry they always look for more information to check this out on the product page. 

But when they do not find any meaningful information they want someone who can answer their questions. 

This product provides functionality to customers to post questions on the product page if they have any.
These questions can be reviewed by the admin/store owner on the backend. After reviewing the question admin can answer it and post it to show the answer to the same product page where the question has been asked. Also this product gives authority to admin to not post any inappropriate question posted by customer/user. 

Note: 

  • Without admin approval there will be no question posted and shown in the front end side. 
  • This will work only for registered users. 
  • When a user submits the question then the admin will receive the email. 
  • This will not work with Magento version 2.4.3 . due to page builder but for certain settings

Use cases:

  1. User can post questions on the product page and submit.
  2. Admin will receive email after every question posted on the product page. 
  3. Admin can review post questions by customer/user in the backend side. 
  4. After admin answer and approval question, answer will be shown in the frontend side for more customer insightful answers as well as customer also receive the email after question answer.

Key features:

1. User can ask product question on product page and submit

2. Admin has authority to answer and publish questions on the frontend side. 

3. If admin find question inappropriate or doesn’t wants to answer due to some reason or any personal bias, without approval it will not show in the frontend side 

Business benefits:

1. Provide more insightful information to customers/users

2. Give admin to authority to answer questions

3. If admin not wants to answer any inappropriate question, he has authority to not approve it or can engage with customer 

Technical Specifications

Back to top

Seller profile

Sunarc Technologies

Seller contact

E-mail

Current Version

1.0.2

Adobe Commerce platform compatibility

Open Source (CE): 2.4 (current), 2.3 (obsolete)

Type

Stable Build

Updated

19 September, 2022

Categories

Extensions, Content & Customizations, Personalization & Experience Management, Product Content

Supported Browsers

Chrome, Firefox, Safari, IE

Documentation

User Guides

License Type

Open Software License 3.0 (OSL-3.0)

Policy

Privacy Policy

Quality Report

Back to top

Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

Back to top

1.0.2:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    1.0.2 :
    Compatible with Open Source (CE): Till 2.4.5 Versions
    Stability: Stable Build
    Description:
    Stable Release 1.0.2 of Product Question Answer

1.0.0:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    1.0.0:
    Compatible with Open Source (CE): Till 2.4 Versions
    Stability: Stable Build
    Description:
    Stable Release 1.0.0 of Product Question Answer

Support

Back to top

The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

Back to top

Reviews

Back to top