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Disable Customer

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Overview

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In cases when you have to completely restrict customer access on the front-end of your website, it is sometimes preferred that you just disable the customer account, without having to delete it permanently. This extension allows you to disable any customer account from logging into the website, but, you can always re-enable them.

When a disabled user tries to login, an error message is displayed on the login page stating that the account has been disabled.

 

This extension can be useful in situations when:

  • You want to temporarily restrict access to the website without permanently deleting the account. In this way the administrator can reactivate the account anytime without affecting the purchase history of the customer.
  • You want to temporarily restrict the customer from making purchases from the website.
  • You want restrict a customer who is suspected to be involved in fraudulent activities or making fake purchases and consuming the stock.

 

 Features

  • The administrator can disable/enable a customer from administrative panel.
  • The administrator can select multiple customers and disable/enable them from the customer grid.
  • The administrator can use the SSH Command line to disable/enable a customer for a specific website.
  • The administrator can view the disable/enable status of each customer in customer grid.
  • Notification is shown for disable customer on Edit Customer Page.
  • The administrator can see the history of status change for all customers in Customer Status Change Log in Customer Reports. It includes:
    • Timestamp of change
    • Name and email of customer
    • The source from where the customer status has been changed (Administrative Panel/Command Line/Web API)
    • Name and email of administrator that has changed the customer status
  • The administrator can set the configurable message from administrative panel that would be displayed on inactive customer login.
  • REST/SOAP API support is provided to enable/disable a customer for a specific website if your system is connected to a Third Party Business Management Software like Salesforce & NetSuite etc.
  • No core files are changed or overridden. The extension uses Observers and Plugins to disable/enable a customer.

Technical Specifications

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Seller profile

STee Extensions

Seller contact

E-mail

Integrator

Current Version

1.2.2

Adobe Commerce platform compatibility

Open Source (CE): 2.3 (current), 2.4 (current), 2.1 (obsolete), 2.2 (obsolete)

Commerce on prem (EE): 2.3 (current), 2.4 (current)

Commerce on Cloud (ECE): 2.3 (current), 2.4 (current)

Type

Stable Build

Updated

18 July, 2021

Categories

Extensions, Payments & Security, Fraud, Checkout Enhancements

Supported Browsers

Chrome, Firefox, Opera, Safari, Edge, IE

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.2.2:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    + Added support for Enterprise Cloud Edition
    + Fixed an issue with Customer being disabled when Account Information is edited by the customer on the frontend.

1.2.1:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    + Added support for Magento Commerce v2.4.2
    + Added support for Magento Community v.2.4.2

1.1.1:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    + Added support for Magento2.4

1.1.0:

  • Compatible with Open Source (CE) : 2.3
  • Stability: Stable Build
  • Description:

    + Compatibility for Magento v2.3.4
    + Customer Status Change Log in Customer Reports
    + Notification on Edit Customer Page indicating that the customer is disabled
    + Configurable message on inactive user login
    + Filterable Customer status on Customer Grid

1.0.1:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    + Stable Release 1.0.1
    + Added compatibility for Magento version 2.3

1.0.0:

  • Compatible with Open Source (CE) : 2.1 2.2
  • Stability: Stable Build
  • Description:

    + Disable Customer Module by Administrative Panel
    + Bulk Disable Customer
    + CLI Support to Disable Customer
    + WebAPI Support for 3rd Party Integrations

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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