Disable Customer



Magento Platform
Open Source (CE)
2.1, 2.2, 2.3

Tech Specifications

Current Version:
Stable Build
22 December, 2018
Extensions, Payments & Security, Fraud, Checkout Enhancements
License Type:
GNU General Public License 3.0 (GPL-3.0)


This extension allows you to restrict any customer account from logging into the website. This action can be reversed at any time.

Other Extensions by STee Extensions


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In cases when you have to completely restrict customer access on the front-end of your website, it is sometimes preferred that you just disable the customer account, without having to delete it permanently. This extension allows you to disable any customer account from logging into the website, but, you can always re-enable them.

When a disabled user tries to login, an error message is displayed on the login page stating that the account has been disabled.


This extension can be useful in situations when:

  • You want to temporarily restrict access to the website without permanently deleting the account. In this way the administrator can reactivate the account anytime without affecting the purchase history of the customer.
  • You want to temporarily restrict the customer from making purchases from the website.
  • You want restrict a customer who is suspected to be involved in fraudulent activities or making fake purchases and consuming the stock.



  • The administrator can disable/enable a customer from the administrative panel.
  • The administrator can select multiple customers and disable/enable them from the customer grid.
  • The administrator can use the SSH Command line to disable/enable a customer for a specific website.
  • REST/SOAP API support is provided to enable/disable a customer for a specific website if your website is integrated to a Third Party Business Management Software like Salesforce & NetSuite etc.
  • No core files are changed or overridden. This extension uses Observers and Plugins to disable/enable a customer.

Release Notes

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  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    + Stable Release 1.0.1
    + Added compatibility for Magento version 2.3


  • Compatible with Open Source (CE) : 2.1 2.2
  • Stability: Stable Build
  • Description:

    + Disable Customer Module by Administrative Panel
    + Bulk Disable Customer
    + CLI Support to Disable Customer
    + WebAPI Support for 3rd Party Integrations


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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

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