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SMS Notification

This is an Integration with a Third Party Service. Other charges and fees may be required to use this extension on your Store


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The objective of this extension is to enhance the user experience by instantly notifying end customers and administrators via Short Messaging System (SMS) regarding their invoice, order, shipment/credit memo creation. The most interesting aspect of the Magento extension is that you can choose events for which you like to send notifications to customers as well as the admin. E.g. Order placed, Order Cancelled, Invoice Generated, Shipped, or Refund.

SMS has always been considered as a better option in comparison to email when it’s about notifying someone. SMS being a favorable option also helps in improving the overall customer experience of your store. Apart from notifying customers, the extension facilitates to notify the admin about customers' activities. For example, new order placement, cancellation, new customer registration, etc.

PLEASE NOTE: Right now, the SMS Notification extension is only compatible with Twilio and Msg91


Account & Pricing

To use this extension, the admin needs to create an account for the related gateway he prefers to use and need to buy credits to send SMS notifications. You can create an account and have a look at their pricing plans below.


Sign Up | Pricing Plan


Sign Up | Pricing Plan



  • Notify customers and admin via SMS about activities such as order placement or cancellation, invoice, shipment and credit note generation, etc. in Magento 2 store
  • As soon as the mobile number is captured with the Magento 2 store, SMS notification is sent for each store and order activity
  • Admin can activate or deactivate SMS Notification from the backend
  • Create custom SMS templates with dynamic variables
  • Make use of system variables like customer_name, order_id, shop_name,shop_url, and many others to prepare custom SMS notification texts
  • Supports the world’s leading SMS service providers: Twilio and Msg91
  • Enable/Disable customer notifications
  • Admin can set a mobile number to get notified of each store order updates
  • SMS notification enhances customer loyalty, build trust and credibility of your brand


Expand The API Section 

First and foremost, you need to choose the API gateway which is to be used to send SMS notifications. Certain available options are Twilio and Msg91. In addition to this, you must create an account on respective SMS providers and enter the authentication details from your account. For Twilio, you need to enter SID, Token, and Number assigned to your Twilio account. For Msg91, you need to enter Sender Id, Authentication Key, and need to choose the message type which is the "Transactional" or "Promotional".


SMS Notification

Once saved, whenever a new order is placed or canceled or an invoice or shipment or credit note is generated, the admin and customer will receive an SMS for the related activity. For customers to receive a notification, the mobile number needs to be captured by the system first from the checkout or any other page.


Message Text For Customer

This can be done after an order is placed or canceled or an invoice generated, after shipment, and even after a credit memo. The same can be done when you need to expand message text for admin.



Any help regarding extension can be accessed from



We do have prepared an extension demo here for your more information.



In case you need help from our support, feel free to contact us.

Technical Specifications

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Seller profile

Sparsh Technologies

Seller contact



Multiple Services: Twilio, Msg91

Current Version


Adobe Commerce platform compatibility

Open Source (CE): 2.3 (current), 2.4 (current)

Commerce on prem (EE): 2.3 (current), 2.4 (current)


Stable Build


20 October, 2020


Extensions, Customer Support


Installation Guides

User Guides

License Type

Open Software License 3.0 (OSL-3.0)


Privacy Policy

Quality Report

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Installation & Varnish Tests


Coding Standard


Plagiarism Check


Malware Check


Marketing Review


Manual Testing


All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Compatibility support for Magento 2.4


  • Compatible with Open Source (CE) : 2.3
  • Stability: Stable Build
  • Description:

    The first version of the Magento 2 SMS Notification extension by Sparsh Magento Development Team.


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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

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Q & A

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