Overview
Back to topThe objective of this extension is to enhance the user experience by instantly notifying end customers and administrators via Short Messaging System (SMS) regarding their invoice, order, shipment/credit memo creation. The most interesting aspect of the Magento extension is that you can choose events for which you like to send notifications to customers as well as the admin. E.g. Order placed, Order Cancelled, Invoice Generated, Shipped, or Refund.
SMS has always been considered as a better option in comparison to email when it’s about notifying someone. SMS being a favorable option also helps in improving the overall customer experience of your store. Apart from notifying customers, the extension facilitates to notify the admin about customers' activities. For example, new order placement, cancellation, new customer registration, etc.
PLEASE NOTE: Right now, the SMS Notification extension is only compatible with Twilio and Msg91
Account & Pricing
To use this extension, the admin needs to create an account for the related gateway he prefers to use and need to buy credits to send SMS notifications. You can create an account and have a look at their pricing plans below.
Twilio:
Msg91:
Features
- Notify customers and admin via SMS about activities such as order placement or cancellation, invoice, shipment and credit note generation, etc. in Magento 2 store
- As soon as the mobile number is captured with the Magento 2 store, SMS notification is sent for each store and order activity
- Admin can activate or deactivate SMS Notification from the backend
- Create custom SMS templates with dynamic variables
- Make use of system variables like customer_name, order_id, shop_name,shop_url, and many others to prepare custom SMS notification texts
- Supports the world’s leading SMS service providers: Twilio and Msg91
- Enable/Disable customer notifications
- Admin can set a mobile number to get notified of each store order updates
- SMS notification enhances customer loyalty, build trust and credibility of your brand
Expand The API Section
First and foremost, you need to choose the API gateway which is to be used to send SMS notifications. Certain available options are Twilio and Msg91. In addition to this, you must create an account on respective SMS providers and enter the authentication details from your account. For Twilio, you need to enter SID, Token, and Number assigned to your Twilio account. For Msg91, you need to enter Sender Id, Authentication Key, and need to choose the message type which is the "Transactional" or "Promotional".
SMS Notification
Once saved, whenever a new order is placed or canceled or an invoice or shipment or credit note is generated, the admin and customer will receive an SMS for the related activity. For customers to receive a notification, the mobile number needs to be captured by the system first from the checkout or any other page.
Message Text For Customer
This can be done after an order is placed or canceled or an invoice generated, after shipment, and even after a credit memo. The same can be done when you need to expand message text for admin.
Documentation
Any help regarding extension can be accessed from
Demo
We do have prepared an extension demo here for your more information.
Support
In case you need help from our support, feel free to contact us.
Technical Specifications
Back to topSeller profile
Seller contact
Integrator
Multiple Services: Twilio, Msg91
Current Version
1.3.0
Adobe Commerce platform compatibility
Adobe Commerce (on-prem): 2.4 (current), 2.3 (obsolete)
Magento Open Source: 2.4 (current), 2.3 (obsolete)
Type
Stable Build
Updated
08 August, 2023
Categories
Extensions, Customer Support
Documentation
License Type
Open Software License 3.0 (OSL-3.0)
Policy
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.3.1:
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
Compatible with version 2.4.6
1.3.0:
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
Compatible with version 2.4.4
1.2.0:
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Compatibility support for Magento 2.4
1.0.1:
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Compatibility support for Magento 2.4
1.0.0:
- Compatible with Magento Open Source : 2.3
- Stability: Stable Build
-
Description:
The first version of the Magento 2 SMS Notification extension by Sparsh Magento Development Team.
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor