OverviewBack to top
Almost all eCommerce websites feature a way through which they can hear what their customer’s want to say during the checkout process. After creating an eCommerce website, you have the chance to improve your customer’s buying experience by allowing customers to leave comments on their orders. At Sparsh, providing quality service is what exactly we aim for. The Order Comments extension created by us will appear on the order detail page in the Magento admin. Customers can add comments, instructions or special requests when they are placing an order in your store.
Added in the comment box at checkout, where customers don’t need to search here and there for feedback option. They can insert their comments, instructions or special requests for that particular order. In addition to this, admin can enable/disable the extension from the admin panel.
- Easy to install.
- Enhanced shopping experience.
- Customers can add order comments during the checkout process.
- Admin can see the order comments on the order view page in the admin panel.
- Customers can view their order comments in the My Orders section.
- Customers will get order comments in an order email as well.
- Enable or Disable the extension as per your requirement.
Functional & Responsive
The smart extension is designed in such a manner that it can be used by any e-commerce seller. Order Comments extension for Magento 2, in particular, is very handy for businesses that end up enhancing both their sales and services. Apart from high-end functionality, the extension is very responsive.
By adding this small feature store owners can give a personal touch. Imagine where your customer is able to mention specific needs or requirements before checking out. Moreover, the comment section can also be used as an effective tool for communication.
Easy To Configure
As an admin, you are in charge of showing or hiding order comments on the customer account. Even if you hide, you will be able to read from the order section at the backend.
Any help regarding extension can be accessed from
We do have prepared an extension demo here for your more information.
Free Lifetime Support and Updates. In case you need help from our support, please contact us at firstname.lastname@example.org.
Technical SpecificationsBack to top
Adobe Commerce platform compatibility
Open Source (CE): 2.3 (current), 2.4 (current)
Commerce on prem (EE): 2.3 (current), 2.4 (current), 2.2 (obsolete)
20 October, 2020
Extensions, Shipping & Fulfillment, Order Management (OMS), Warehouse Management System (WMS)
Quality ReportBack to top
All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release NotesBack to top
- Compatible with Open Source (CE) : 2.3 2.4
- Compatible with Commerce on prem (EE) : 2.2 2.3 2.4
- Stability: Stable Build
- Customers will get order comments in an order email as well
- Compatibility support for Magento 2.4
- Compatible with Open Source (CE) : 2.3
- Stability: Stable Build
The first version of the Magento 2 Order Comments extension by Sparsh Magento Development Team.
SupportBack to top
The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.Contact Vendor