Login As Customer

Sparsh Technologies came up with an extension that allows the store admin to log in to the customer account from the admin panel to provide better services by assisting at checkout or helping with other shopping-related difficulties. You have to enable the extension from the backend.

Once enabled, you can log into your customer account from either the edit customer page or view order page. If simply put, the extension allows you to take a look at your store with the customer’s eyes. Moreover, this provides a better shopping experience and you may get a deeper insight on how the store performs from your shoppers’ point of view. 

Features

• Admin can log in to any customer account with just single click
• Admin can easily detect and fix issues the customer is facing
• Restrict permissions for other admin users to allow to log in as a customer
• Solve problems related to customers’ account effortlessly
• Record every login activity
• Increase shopper Experience and quality of customer service

Login To Customer Account

As soon as you enable the Magento 2 extension from the backend, you will be having two viewing options to log in to. In addition to this, you can find logs of all admins details from reports. 

Restrict Other Admin Users

The users can set permission to allow to login to the customer account based on the admin role from the system.

Documentation

Any help regarding extension can be accessed from 

• User Guide
• Installation Guide

Demo

We do have prepared an extension demo here for your more information.

Support

In case you need help from our support, feel free to contact us.