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Overview

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When visiting an online store, every customer has questions about something on the site and they need an appropriate answer. When merchants are not readily available to reply to urgent questions, customers often lose their patience waiting for a response and leave the site. The FAQ extension for Magento 2 developed by Sparsh development team specializing in Magento helps the store owners manage their FAQs. Frequently asked questions are an easy way to comfort customers and answer all their urgent questions.  A page is added that consists of all FAQs along with the responses.

The FAQ extension is an open-source platform therefore if you want to make any changes to the template you can make it accordingly without any problem. In addition to this, its flexible interface makes it easier for users to visit your site effectively. The admin needs to create different categories by adding question or articles which will be accessible by customers from the top menu, categories, page footer, and any extra links anywhere at the store. 

 

Features

  • Separate page
  • Categories in Sidebar
  • Show/Hide Category Sidebar
  • Custom Title for FAQ Block
  • Add any number of FAQs from admin panel
  • Add FAQ with store view visibility
  • Group and filter FAQ by categories
  • Easy configuration
  • Fully responsive theme
  • Easy to navigate any category
  • Format / Highlight answers with WYSIWYG editor
  • Disable the plugin when not in use

 

User-Friendly Interface

Sparsh developers ensure that Store owners can collect some of the most concerned questions from the customers and then update them on the FAQ page with the answers. Along with that, customers need to find out the answers quickly instead of wasting time waiting for the responses.

 

Variant Categories & Questions

All the categories and questions are listed on the main FAQ page which is yet another way for the customers to search out for what they need by taking a look on the page.

 

View All Answers

The extension allows you to collapse or expand the question-view section where the answers are hidden under each question to an optimal page interface. With just one click on the question, you can demonstrate all the answers underneath. 

 

Documentation

Any help regarding extension can be accessed from 

 

Demo

We do have prepared an extension demo here for your more information.

 

Support

Free Lifetime Support and Updates. In case you need help from our support, please contact us at magento@sparsh-technologies.com.

Technical Specifications

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Seller profile

Sparsh Technologies

Seller contact

E-mail

Integrator

Current Version

1.0.1

Magento platform compatibility

Open Source (CE): 2.3 (current), 2.4 (current)

Commerce on prem (EE): 2.3 (current), 2.4 (current)

Type

Stable Build

Updated

22 October, 2020

Categories

Extensions, Content & Customizations, Personalization & Experience Management, Product Content, Rich Media

Documentation

Installation Guides

User Guides

License Type

Open Software License 3.0 (OSL-3.0)

Policy

Privacy Policy

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Magento that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.0.1:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Compatibility support for Magento 2.4

1.0.0:

  • Compatible with Open Source (CE) : 2.3
  • Stability: Stable Build
  • Description:

    The first version of Magento 2 FAQ extension developed by Sparsh Magento 2 Development Team.

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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