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Cancel Order By Customer

TOTAL:
$79.00

Overview

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Cancel Order By Customer extension helps the customer to cancel their pending orders from the My Account dashboard & the My Order Page (frontend). The extension also adds a 'Cancel Order' link in my account dashboard and my order page. By clicking this link a customer can cancel their pending order. A customer can add comments when it is canceling its order. As soon as an order has been canceled system sends an email to the store owner. 

A customer can also easily cancel an order from "My Account" if the customer realizes about the wrong item ordered OR they don’t need an item anymore. In such a case it is good if the online store allows them to cancel order which will save cost and time for both customer and store owner. This unique extension adds one small but important feature to the Magento store. 

 

Features

  • Customer can cancel pending orders from client-side under my account section
  • Customers can add comments once canceling an order.  Helps the store admin to know the exact reason for order cancellation and thus you can improve lacking areas.
  • An automatic notification email sent to an admin that order had been canceled.
  • The store owner can set a custom mail template from the admin side once cancel order processes from the customer end.
  • Easily enable/disable functionality from the Admin control panel.
  • Admin can set custom display message/text
  • Admin can set Cancel order link or button text
  • Admin can set Cancel order form header text
  • Admin can set Cancel order note text

 

Live Demo

Click here for a live demo.

 

Documentation

Click here for live documentation.

 

Support

Do not hesitate to reach us in any case regarding this extension. Our team is ready to help you.

Visit our support portal and create a ticket.

support.solwininfotech.com

Technical Specifications

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Seller profile

Solwin Infotech LLP

Seller contact

E-mail

Integrator

Current Version

2.0.1

Magento platform compatibility

Open Source (CE): 2.0, 2.1, 2.3

Type

Stable Build

Updated

18 May, 2020

Categories

Extensions, Shipping & Fulfillment, Order Management (OMS)

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Magento that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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2.0.1:

  • Compatible with Open Source (CE) : 2.3
  • Stability: Stable Build
  • Description:

    Version 2.0.1 :
    Added: Compatibility for Magento 2.3
    Added: The cancel order comment will directly added to the order

1.0.6:

  • Compatible with Open Source (CE) : 2.0 2.1
  • Stability: Stable Build
  • Description:

    Initial Release:
    Version: v1.0.0

1.0.0:

  • Compatible with Open Source (CE) : 2.0 2.1
  • Stability: Stable Build
  • Description:

    Initial Release:
    Version: v1.0.0

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

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Q & A

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Reviews

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