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Feedback for Magento 2 enhances the shopper's experience by adding a ‘Feedback’ button and a fully functional feedback form on every page of the website. The store owner can also set custom questions for feedback. This Customer Feedback extension helps the store owner understand the customers’ needs and how they feel about your store. Set the Feedback button in the left or right position of your page. 

The Feedback extension for Magento 2 is a customer rating system where merchants can get feedback and reviews about what the customer thinks of the products and company services. The services from Feedback ensure that merchants keep controlling the spread of the customer reviews on the internet. Companies can increase the satisfaction of the customers as their feedback can be used commercially for the recruitment of new customers.

Many clients are looking for references from other buyers with information about the store's reliability before they make a purchase.  Feedback is a handy extension for collecting valuable feedbacks from your store customers. This extension allows visitors on your Magento 2 store to leave their suggestions and feedbacks in a stylish and elegant manner. We would like you to try this extension on your new Magento 2 store and never miss valuable customer feedback.



  • Easy and fast configuration
  • Works with all versions of Magento 2
  • Ability to enable/disable extension from the backend
  • Feedback about your store helps you improve formulating business strategy
  • Provides a fully customizable interface from the backend that is easily manageable
  • Customize rating icons or questions  (choose from Star and Smiley)
  • Admin can view customer’s feedback in the backend
  • Admin can view analysis of customer review on different questions
  • Allow customer to write feedback
  • Add/Edit/Delete functionality for questions


Merchant Benefits

  • Merchants increase the credibility of their stores using feedback
  • Shoppers place more orders after reading feedback
  • Allow customers to post testimonials about products and services 
  • The conversion rate of online business increases 
  • New visitors trust your store after reading your customers’ opinion
  • Your satisfied customers become your brand ambassadors by endorsing your products or services in feedback


Customer Feedback

  • Improves products and services
  • Helps you measure customer satisfaction
  • Shows you the value of customer opinions
  • Creates the best customer experience
  • Improves customer retention
  • Is a reliable source for information to other consumers
  • Gives you data that helps business decisions

Technical Specifications

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Seller profile

SMAC Softwares GmbH

Seller contact


Current Version


Adobe Commerce platform compatibility

Open Source (CE): 2.3 (current), 2.4 (current), 2.1 (obsolete), 2.2 (obsolete)


Stable Build


21 September, 2022


Extensions, Reporting & Analytics


User Guides

License Type

GNU General Public License 3.0 (GPL-3.0)


Privacy Policy

Quality Report

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Installation & Varnish Tests


Coding Standard


Plagiarism Check


Malware Check


Marketing Review


Manual Testing


All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    Support for the latest version.


  • Compatible with Open Source (CE) : 2.1 2.2 2.3 2.4
  • Stability: Stable Build
  • Description:

    Provided support for Magento 2.4


  • Compatible with Open Source (CE) : 2.1 2.2 2.3 2.4
  • Stability: Stable Build
  • Description:

    Support for Magento 2.3.


  • Compatible with Open Source (CE) : 2.1 2.2
  • Stability: Stable Build
  • Description:

    We are pleased to present Feedback Magento extension 1.0.1


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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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