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Signifyd - Fraud and Chargeback Protection
M2

TOTAL:
$0.00
Compatible With: Community 2.0, 2.1, 2.2, 2.3 Enterprise 2.0, 2.1, 2.2, 2.3

Tech Specifications

Seller:
Integrator:
Current Version:
3.3.0
Type:
Stable Build
Updated:
12 April, 2019
Categories:
Extensions, Payments & Security, Fraud
Supported Browsers:
Chrome Linux: 42, 43, 44 Mac: 39, 44 Windows: 39, 40, 42, 43, 44 Firefox Linux: 31, 38, 39, 40, 41 Mac: 31, 38, 39, 40, 41 Windows: 31, 38, 39, 40, 41 Opera Linux: 7, 7.1, 8, 9 Mac: 7, 7.1, 8, 9 Windows: 7, 7.1, 8, 9 Safari Linux: 7, 7.1, 8, 9 Mac: 7, 7.1, 8, 9 Windows: 7, 7.1, 8, 9 Edge Windows: 42 IE Windows: 10, 11, 8, 9
License Type:
MIT License (MIT)
Policy:

Overview

Signifyd provides fraud protection for e-commerce companies. Automate your back office, and never pay a chargeback again.

Other Extensions by Signifyd

magento_thumbnail_15_11_1_1_10_1_1_9_2_2_1_1_1_1_1_1_1_1_1_1_1_1.jpg
M1
$0.00

Overview

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Signifyd solves the challenges that growing e-commerce businesses persistently face: billions of dollars lost in chargebacks, customer dissatisfaction from mistaken declines, and operational costs due to tedious, manual transaction investigation.

Signifyd’s guaranteed fraud protection is supported by a full-service cloud platform that automates fraud prevention through real-time, machine learning, allowing businesses to increase sales and open new markets while reducing risk. 

When a customer places an order with your Magento store, Signifyd automatically reviews the order and tells you whether to ship it or not. We back our decisions with a 100% financial guarantee against fraudulent chargebacks so you can focus on growing your business with zero fraud liability.

Signifyd's guaranteed fraud protection covers merchants against chargebacks associated with fraud or unauthorized charges. For more information on our chargeback coverage and criteria, check out our reimbursement policy.  

 

Account & Pricing

We offer the following two plans for Magento merchants. 

Complete SMB: $1,000 / month. Includes $125,000 approved orders, 0.8% per additional guarantee.

Complete Enterprise: Contact us for custom plans based on volume and risk assessment.

 

Benefits:

Zero fraud liability

When we approve an order, we stake our name on it. Every Signifyd transaction is guaranteed to contribute to your bottom line, so you can maximize your revenue without the risk. If you receive a fraudulent chargeback, we pay you back within 48 hours including chargeback fees & shipping.

Ship more

With Signifyd's industry leading approval rates, accept more domestic and international orders that you would normally decline.

Automate your back office

Skip the research and the wait for a customer call-back. We'll also automate your back office so that orders are fulfilled automatically. Every decision comes with a detailed summary that provides insight into our fraud analysis. 

A few steps to get started

Save time and resources by installing the app to integrate with Signifyd and start seeing orders come in with full data enrichment.  

 

Features:

Automatically send orders to Signifyd for fraud protection

When a customer places an order with your Magento store, Signifyd automatically reviews the order and tells you whether to ship it or not. We back our decisions with a 100% financial guarantee against fraudulent chargebacks so you can focus on growing your business with zero fraud liability.

Configure order workflows based on Signifyd’s guarantee decision

Save time and resources by automating your back office based on Signifyd’s approve or decline decision, automatically shipping good orders and canceling fraudulent ones. Choose from several different workflow configurations to fully or partially automate your order fulfillment. Easily configure workflows to automatically update the order status or capture, cancel, and/or void the order based on Signifyd’s decision.

Quickly Access the Signifyd Case From the Magento Order Grid

Get quick access to the Signifyd case directly from Magento. Each order is linked to the Signifyd case, enabling quick access to view our fraud analysis, request a re-review, or submit the order for reimbursement.

Never pay for orders you don’t ship

If an order is canceled in Magento, we will automatically cancel the guarantee in Signifyd so that you only pay for orders you ship.

Release Notes

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3.3.0:

  • Compatible with CE: 2.1 2.2 2.3
  • Compatible with EE: 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    When you fulfill an order it's automatically synced to Signifyd
    When the extension unholds an order, a comment on the order is added
    The version number of the extension is displayed on the settings page

3.2.0:

  • Compatible with CE: 2.1 2.2 2.3
  • Compatible with EE: 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    The Signifyd order comments have been cleaned up and improved
    Restricted orders states are now configurable in the extension
    Restricted payment methods are now configurable in the extension
    The Signifyd logs have been consolidated into a single file for ease of use
    Updated the readme to include install and developer documentation
    Added logging for payment helpers
    Added compatibility support with all PHP 7 versions

3.0.3:

  • Compatible with CE: 2.0 2.1 2.2
  • Compatible with EE: 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    updated avs and cvv mappings for paypal payflow, braintree, and auth.net

3.0.2:

  • Compatible with CE: 2.0 2.1
  • Compatible with EE: 2.0 2.1
  • Stability: Beta Build
  • Description:

    Fix for missing recipient object for digital orders
    Fix for HMAC validation errors on multi-site Magento configurations
    Improvements to the cron retry jobs
    Fix for issue that displays the error message when Magento tables have a prefix

2.4.1:

  • Compatible with CE: 2.0 2.1
  • Compatible with EE: 2.0 2.1
  • Stability: Stable Build
  • Description:

    Fixed errors when creating a case when using Authorized.net direct post via Magneto admin
    Adding logging for when an order cannot be updated by the extension
    Updated the composer installation to avoid issues when installing the extension on very large sales order tables.

2.4.0:

  • Compatible with CE: 2.0 2.1
  • Compatible with EE: 2.0 2.1
  • Stability: Stable Build
  • Description:

    New fields are now sent to Signifyd (discount codes, shipping method, isDigital)

2.3.1:

  • Compatible with CE: 2.0 2.1
  • Compatible with EE: 2.0 2.1
  • Stability: Stable Build
  • Description:

    Fix for Magento 2.2.4 where some guest orders are not submitted to Signifyd

2.3.0:

  • Compatible with CE: 2.0 2.1
  • Compatible with EE: 2.0 2.1
  • Stability: Stable Build
  • Description:

    Improved Collection of Payment Details
    Includes additional support for fetching payment details from specific payment gateways (Auth.net, Paypal Payflow, Braintree, Paypal Payflow Link, and Paypal Payment Advanced). Also, supports the ability for merchants on other payment gateways to pass payment details to the Signifyd extension for case creation.

2.1.0:

  • Compatible with CE: 2.0 2.1
  • Compatible with EE: 2.0 2.1
  • Stability: Stable Build
  • Description:

    New Workflow Action
    Includes support for sending orders to Signifyd for review but disable workflow actions. A new workflow action is now available in the extension settings page, "Do Nothing". This action allows for all orders to be sent to Signifyd, however, the order status will not set to "On Hold" or updated once decisioned by Signifyd.

2.0.8:

  • Compatible with CE: 2.1
  • Compatible with EE: 2.1
  • Stability: Stable Build
  • Description:

    Fixed a bug with missing billing information for certain payment gateways
    Fix to ensure we retrieve cardholder name even when card data is not available.

2.0.6:

  • Compatible with CE: 2.1
  • Compatible with EE: 2.1
  • Stability: Stable Build
  • Description:

    - Enhancement to automatically exclude for Signifyd Guarantee non-credit card-related payment methods (wire transfer, ACH, check, cash, etc)
    - Fixed issue with Payflow Express Checkout
    - Fixed issue with missing IPv6.
    - Improved logging - the Signifyd Connect logs are now separate from the Magento system.log.

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

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Reviews

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