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This extension is in our Payment category. Please remember that it is the merchant’s responsibility to ensure the proper PCI compliance level of their store, as applicable by PCI regulations. The PCI Self-Assessment is one tool you can use when evaluating Payment extensions and how they may affect your PCI compliance level. For more information on Marketplace policies, please review the Marketplace Terms & Conditions.
sift31.png

Sift Payment Protection

by Sift
This is an Integration with a Third Party Service. Other charges and fees may be required to use this extension on your Store
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Overview

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Sift powers ecommerce leaders of all sizes to unlock revenue without risk. Some of the fastest growing merchants like Wayfair, StitchFix, Harry’s, and Everlane rely on Sift for end-to-end fraud prevention.

The Sift extension for Magento 2 unlocks instant access to our platform, so you can reduce chargebacks and accept more orders—with little to no developer time required. When you enable the extension, account creation, login, and order data will be automatically sent to Sift. Paired with insights from our global data network of 70B+ events per month, tailored machine learning models deliver the most accurate risk assessment available. Sift’s accuracy enables you to confidently automate order decisions, or route cases to manual review based on your business processes.

Sift powers ecommerce growth through industry-leading technology and expertise, an unrivaled global data network, and a commitment to building long-term partnerships with our customers. Over 34,000 sites and apps rely on Sift to prevent payment fraud and unlock frictionless experiences that drive top-line revenue growth.

 

Account & Pricing

A separate Sift account is required to use this extension. For more information, visit www.sift.com/magento or email magento@sift.com. Additional fees apply.

 

Benefits

  • Stop chargebacks: An ensemble of machine learning models delivers the most accurate risk assessments, so you can proactively reduce fraud by 80% or more.
  • Accept more orders: Sift’s accuracy reduces false positives, so you can deliver frictionless shopping experiences that drive top-line revenue.
  • Expand your business: Grow into new product lines, channels, and geographies without worrying about risk. Our global network and real-time learning adapt so you are always a step ahead of fraud.
  • Reduce manual review: Many Sift customers automate more than 95% of decisions, decreasing or eliminating manual review. Our Console offers an intuitive UX that makes review and policy management more efficient.

 

Features 

  • Real-time machine learning – Sift combines 16,000+ custom and global signals for unparalleled accuracy — so you can identify fraud patterns across the user journey and make instant decisions.
  • Global network – Shared learnings across our global network of 34,000 sites and apps enable you to quickly identify suspicious behavior and stop fraud before it happens.
  • Investigative Console – Get access to our intuitive web-based Console to easily automate decisions, investigate cases, and report on key metrics important to your business.

 

Security

This extension and the Sift service are not in scope of PCI DSS Certification. The data that Sift stores and transmits does not require PCI DSS Certification. Sift is not a payment service provider, and we do not sell any customer data to third parties. For more information, view our privacy policy at https://sift.com/service-privacy.

Technical Specifications

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Seller profile

Sift

Seller contact

E-mail

Integrator

Sift

Current Version

1.0.5

Adobe Commerce platform compatibility

Open Source (CE): 2.3 (current), 2.4 (current)

Commerce on prem (EE): 2.3 (current), 2.4 (current)

Commerce on Cloud (ECE): 2.3 (current), 2.4 (current)

Type

Stable Build

Updated

03 December, 2021

Categories

Extensions, Payments & Security, Fraud

Supported Browsers

Chrome, Firefox, Safari

Documentation

User Guides

License Type

Open Software License 3.0 (OSL-3.0)

Policy

Privacy Policy

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.0.5:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Added
    - Added payment method properties mapping for the Adyen, Checkout.com,
    Authorize.net CIM and Amazon Sales Channel payment methods

    Changed
    - All instances of the `$user_id` property sent for all events are now
    normalized to lowercase for data consistency and integrity

    Fixed
    - Plug-ins and observers for order-related events now use the website ID from
    the main order object instead of the Store Manager to ensure that configuration
    and other data is retrieved correctly (in some edge cases, the Store Manager
    returns a website ID which is different from where the order was placed)

1.0.4:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Fixed
    - Configuration is now retrieved from the website scope in order to allow the
    extension to work correctly in multi-store mode
    - An error is now logged by the Webhook when a decision is received that is not
    mapped to an order status, and an Unprocessable Entity error is returned to Sift
    - The name header used for authentication in the Webhook has been renamed to the
    correct value per Sift's API documentation
    - The correct price for child items of complex order items is now sent in the
    "$create_order" event
    - Grouped products are no longer excluded from being sent as order items in the
    "$create_order" event

    Added
    - The Decision Webhook now has a parameter for specifying the identifier of the
    website where the related order was placed from (see the note above regarding
    multi-store mode)

1.0.3:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Changed
    - Updated version numbers of dependencies on core Magento modules to make extension compatible with Magento 2.4.x

    Fixed
    - Added conditional statements to set NULL values for specific parameters when they aren't available to prevent data ingestion errors
    - Added configuration to use alternate headers to retrieve the customer's IP address as required by some environments
    - Resolved error in the checkout that occurred when an order item's corresponding product is not assigned to any categories

1.0.2:

  • Compatible with Open Source (CE) : 2.3
  • Compatible with Commerce on prem (EE) : 2.3
  • Compatible with Commerce on Cloud (ECE) : 2.3
  • Stability: Stable Build
  • Description:

    <h3>Changed</h3>

    <ul>
    <li>An empty string will be sent in the account transaction data for the phone number property if the customer's billing address is not set or does not have a phone number</li>
    </ul>

    <h3>Fixed</h3>

    <ul>
    <li>Added logic to disable Decision ID and Fraud Score columns in the Admin Order Grid when the extension is disabled to resolve exception</li>
    <li>Resolved error thrown in Admin Order Grid when no orders have been placed and the grid is therefore empty</li>
    <li>Resolved error thrown when retrieving product attributes that do not exist</li>
    <li>Resolved error when an order item's corresponding product is not assigned to any categories</li>
    <li>Resolved error when an address is not set during account creation</li>
    </ul>

1.0.0:

  • Compatible with Open Source (CE) : 2.3
  • Compatible with Commerce on prem (EE) : 2.3
  • Compatible with Commerce on Cloud (ECE) : 2.3
  • Stability: Stable Build
  • Description:

    Initial release with support for Workflows, JavaScript Snippet and the following events: "$login", "$create_account", "$update_account", "$create_order" and "$transaction".

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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