Stamped.io allows you to automatically send emails to your customers requesting reviews of their recent purchase with you.
OverviewBack to top
Stamped.io allows you to automatically send emails to your customers requesting reviews of their recent purchase with you. In the world of E-commerce, we do not have the advantages that brick-and-mortar stores do. Your customers can't feel, touch or compare products physically. With the majority of customers going online to satisfy their shopping needs and first-time shoppers to your store not necessarily recognizing your brand, it's time for you to start winning their trust.
Our research data has shown that more than 70% of customers are reading reviews to determine whether or not they're going to make their purchase with you. Products with reviews convert 30% better than those without, and reviews with photos & videos (especially unboxing) have seen a 90% increase in conversion)
Customers write their review directly in the email
The emails which will be sent to your customers include a review form, allowing your customers to leave their reviews directly in the email without having to go to an external website, hence, making it convenient for your customers. This convenience increases the chance of getting more reviews. Our users have experienced 300% more conversions in reviews received! They've also seen an increase of 30% in Sales conversions
Send review requests with optimum timing
Our review requests emails start sending out at 14 days (changeable) only after fulfillment or straight after a new order, so you can manage pre-orders and take fulfillment timing into consideration.
Collect and showcase reviews with pictures, an awesome approach to visual marketing:
Display Customers’ Images In Addition to Product Images. Customers want to see what products look like outside of the product images. They want to see what products look like in real life. For this reason, photos of your products in use, submitted by your customers, are an awesome way for customers to really get a feel for what your products look like.
Custom Forms feature can help you gather detailed reviews from your customers, by including additional questions in your review requests emails and showing the submitted custom questions in the product reviews widget.
Question & Answers:
(Enterprise Accounts) Question & Answers is a feature that allows your customers to ask questions about your products. This helps to create a community & increase trust for your customers.
Redirect your customers to your own "thankyou-apology" page URL if they rated a low 1-2 star rating
After they've submitted their review with a 1-2 star rating, you can redirect them to your custom URL (e.g. http://www.yourshop.com/pages/thankyou-apology), where you can show an apology statement as well as a discount coupon to encourage customers to give you a second chance. It helps to reinstate confidence from your customers.
Redirect your customers to your own "thankyou" page URL
After they've submitted their review, redirect them to your custom URL (e.g. http://www.yourshop.com/pages/thankyou), upsell to your customers with a discount coupon or recommended products.
With 7 different widgets to showcase your reviews in crucial conversions pages
- Full page reviews, reviews in a dedicated page (example)
- Single review, highlight a single review (example)
- People's Highlight reviews, avatars of customers with their reviews (example)
- Side Drawer reviews, reviews that appears in all pages as a sliding widget (example)
- Carousel reviews, showcase reviews of products the customers has in their shopping cart, giving the extra push needed to checkout! (example)
- Site Badge, showcase the total reviews your store has with a neat 'Verified Reviews' badge (example)
- Wall Photos, showcase customer photos on a dedicated page (example)
Track the movement of your emails
Be able to track the email's status such as whether the customer has already opened the review email, or whether a submission has already been done. This helps you better strategize your next approach.
Track links click in emails
(Premium Accounts) Be able to track your customer's email links clicks. With this data, you'll be able to understand your next marketing approach. (e.g. if a customer clicks on a product you've recommended in the email, it'll most likely be their next purchase, so engage them to start the next sale! Or they've clicked on a banner in your email that says 20% discount, so they're more likely to become a repeat customer).
Take full control of your branding
Set your own 'From' and 'Reply-To' email address, so your customers will trust that the email comes your business.
Localization, speak your customer's language
Be able to change every text in the review email and thank you page to your desired language
Facebook Reviews Tab
Showcase your reviews in a dedicated tab in your Business Facebook Page. With over 70% of customers checking your business on Facebook, you wouldn't want to miss out on the chance! Make it convenient for Social Media savvy customers to view all your reviews with ease. They can also share the reviews with their friends right from the page
Google Shopping Product Reviews for PLAs
Push your reviews to your Google Shopping Product Listing Ads, beat your competition by showcasing your reviews with your Google Shopping Products
Once the customer has submitted their review, they can share it via Social Media. Thus referring their friends whom will more likely purchase from you too!
Social Sharing, Customers can share their reviews
Once the customer have submitted their review, they can share it via Social Media. Thus referring their friends whom will more likely purchase from you too!
Smart Product Recommendations feature (Upselling)
(Premium Accounts) New Review emails to be sent to your customers, will automatically be populated with products to recommend using our smart algorithm. Recommended products will appear in the email under "Similar Products you might like".
Manual Product Recommendations feature (Upselling)
(Premium Accounts) Recommendations for products can be done manually, simply click on the "+" icon under the "Recommendations" column, search for a product, and add it to the recommendation list. Preview it before sending to your customer. Upselling has never been so simple!
(Basic & Premium Accounts) Offer your customers incentives coupons, it encourages your customers to write and share their reviews and bring them back to your store to buy more. Sending coupons is a great way to upsell your products to your customers, increasing revenue.
Review in Email: Customers will write their reviews directly inside the email
100% Customizable to fit your Brand Include your Store's logo, background color, font, and more including your own contents in the email
Templates Choose between templates, minimalist or standard or multiple products
Collect reviews with Photos Let your customers upload photos of them using the products in real-life
Custom Forms Gather detailed reviews from your customers, by including additional questions in your review requests emails
Social-Push Connect your social accounts to enable Smart Social-Push your reviews to Facebook and Twitter
Community Question & Answers Allow your customers to ask questions regarding your products, build a community and increases trust for your customers
Net Promoter Score® In just 2 simple steps, you can derive a score that quantifies your customers happiness, learn more about it here: https://stamped.io/nps.html
Scheduler Specify the time in your local timezone to send the review emails, or send them now by clicking the "Send Now" button. Less people will want to review at 4am at night, so perhaps schedule them in the morning or afternoon, tada!
Incentives Coupons Offer incentives to your customers when they write or share their reviews via social media.
Smart-Product Recommendations feature (Upselling) When a review email is added into the queue, it'll automatically populate products to recommend using our smart algorithm
Manual-Product Recommendations feature (Upselling) Have a list of products you'll like to recommend for a particular customer / order? Simply click on "+", search for the product, select, done. You can preview the email before sending
Automatic Email Requests & Smart Reminders Install and start receiving reviews
Social Sharing Customers can easily share reviews and drive quality traffic to your product pages
Mobile-friendly Review request email and thank you page is mobile-friendly and 100% responsive
SEO-friendly Rich Snippet review scores Add review scores to your Google search results.
SEO-optimized review contents Get your user-generated reviews indexed by Search Engines and increase your ranking
Anonymous Review Allow your customers to publish their reviews anonymously
Localization Change all the text in the email to your local language, even the submit button and thank you page
One-Click History Import Have past orders you need to request reviews? Simply add them in the queue with one click
World Class Support Always here to help at firstname.lastname@example.org
Renowned brands using Stamped.io have to say:
- "Going with Stamped.io because they had features that none of the others have." - OnPurple
- "After adding the app, I requested for Google to recrawl and reindex it and my site shot up to 2nd for the same keyword" - ruindays
- "I've noticed at least a 5% increase in revenue already from using this simple but effective app." - FitAffinity
- "Brilliant app. Every store should have this as an integral part of their marketing. A good review from a buyer is worth far more than a paid for ad." - Thatprotein
- "Outstanding app. Outstanding support. Outstanding results." - Trolling Motors
- "We are Magento Experts and it is the only review app we recommend - as well as using on our own store." - Gorilla Lab
Release NotesBack to top
- Compatible with CE: 1.4.2 1.5 1.6 1.6.1 188.8.131.52 1.7 1.8 1.8.1 1.9 1.9.1 1.9.2 1.9.3
- Stability: Stable Build
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