Magento Platform
Open Source (CE)
1.7, 1.9, 1.9.1, 1.9.2, 1.9.3

Tech Specifications

Current Version:
Beta Build
05 December, 2018
Extensions, Marketing, Marketing Automation
License Type:
GNU Lesser General Public License 3.0 (LGPL-3.0)



Conversational Marketing Automation for Facebook Messenger


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ShopMessage is a full-service marketing automation platform for Facebook Messenger and a trusted growth engine for Magento ® brands. ShopMessage is like your favorite email marketing automation platform but designed for Facebook Messenger. That means you can do what works with email marketing, but rather than talking at your customers, you can converse with them. Automatically and at scale.

So what can you actually do with ShopMessage? Send abandoned cart notifications, back in stock alerts, order follow-ups, and welcome series. Segment your customers based on activities or attributes — including some Facebook data attributes. And send campaigns — kind of like the smarter, more conversational version of the old school email newsletter.

Facebook Messenger boasts over 1 billion active users. ShopMessage customers see on average 80% open rates, 50% click-through rates, and $76 per Messenger recipient in incremental revenue. 

Once you install the app, your product pages will have a "Send to Messenger" checkbox below the Add to Cart button. If a website visitor is already logged into Facebook, the checkbox will be pre-populated with their name. Once they add the product to their cart, they can opt-in to get Facebook messages from your store's Facebook Page. Your Facebook Page then sends up to three personalized follow-up messages if that user didn't purchase.


Account & Pricing

To use the ShopMessage extension, please click here to create an account. Signing up for a ShopMessage account is free for 28 days, but you will need to add payment information in order to complete your account setup. Read more about ShopMessage pricing here. 



  • Recover abandoned shopping carts
  • Send on-demand broadcast campaigns
  • Instantly see results in your dashboard


There's More

Free 28-Day Trial So You Can See The Lift Yourself: ShopMessage is proud to offer a 28-day free trial, so you can sign up and try our service risk-free. Most customers see their first sale on day one and experience an immediate boost in revenue. Our advanced dashboard will show you exactly how much revenue you've recovered, in addition to industry-leading open, click-through and conversion rates.

Quick to Install and Includes White Glove Support: ShopMessage is plug and play, and installation takes just five minutes. Need support or have a special request? Our expert team of developers, designers, data scientists, and conversion specialists are on call so that you’re completely satisfied with ShopMessage’s performance.



Want to see ShopMessage in action? Check out our demo. Still have questions? Visit our Help Center or contact us at support@shopmessage.me. 


Release Notes

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  • Compatible with Open Source (CE) : 1.7 1.9 1.9.1 1.9.2 1.9.3
  • Stability: Beta Build
  • Description:

    Adds additional attributes to PurchaseComplete events for purchase receipts and visitor segmentation.


  • Compatible with Open Source (CE) : 1.7 1.9 1.9.1 1.9.2 1.9.3
  • Stability: Beta Build
  • Description:

    Initial release of the ShopMessage plugin for Magento.


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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

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