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Cancel Order Email By Admin



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Cancel Order Email By Admin is yet another amazing extension for Magento 2 users. As the name itself suggests, this plugin allows the admin user to send cancellation confirmation emails to their customers once the order is canceled on a website.  This will definitely enhance the customer shopping experience.   

As you may know, the default of Magento 2 does not send cancel order email notification to their customers, When the order is canceled from admin by the admin user. To overcome this problem, Cancel Order Email By Admin extension was created, which notifies customers about the order cancellation via Email.

Cancel Order By Admin extension offers the sending mail facility to admin when their customer's orders are canceled.  When you use this extension for Magento 2, it will add a “Cancel Order Email” menu in Magento Admin, Inside Store => Configuration section. Admin users can set Email Sender Name, Email, and email subject from admin.  


Key Features 

  • Send Notification Emails to the customer after canceled orders from admin
  • Easy to install and easy to set up.
  • Standard Magento code functionality
  • User-friendly and not make a conflict with other extensions.
  • Admin can easily customize email template design.  
  • Admin users can set Email Sender Name, Email, and email subject from admin
  • It provides the fully customizable interface for the extension from the backend that is easily manageable.
  • This extension makes the order cancellations email notification process easy and smoother.

Technical Specifications

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Seller profile

Sanjay Gohil

Seller contact



Current Version


Adobe Commerce platform compatibility

Open Source (CE): 2.3 (current), 2.4 (current)


Stable Build


25 January, 2021


Extensions, Sales

Supported Browsers

Chrome, Firefox, Opera, Safari, Edge, IE


Installation Guides

License Type

Open Software License 3.0 (OSL-3.0)


Privacy Policy

Quality Report

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Installation & Varnish Tests


Coding Standard


Plagiarism Check


Malware Check


Marketing Review


Manual Testing


All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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  • Compatible with Open Source (CE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Make it compatible with Magento version 2.4.x


  • Compatible with Open Source (CE) : 2.3
  • Stability: Stable Build
  • Description:

    Magento 2 does not send emails to the customer when the order is canceled. Using this extension customers get an email when order is canceled.


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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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