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WayMore eCommerce Omnichannel Automation

by Routee
This is an Integration with a Third Party Service. Other charges and fees may be required to use this extension on your Store
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Overview

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WayMore is a cutting-edge user-friendly automation tool by Routee designed to automate marketing procedures, improve conversions, and decrease digital marketing costs. WayMore adopts ML (machine learning) and AI (artificial intelligence) disciplines and integrates with all major eCommerce, websites, or CRM suites.

WayMore “eCommerce Omnichannel Automation” extension for Magento comprises a set of powerful marketing automation tools for your eCommerce business, such as shopping cart abandonment recovery, automated welcome email series, order status change, payment confirmations, out of stock notifications, notifications for products that are back in stock, and all sort of custom notifications that can be dispatched through email, Viber, WhatsApp, and SMS automation.

WayMore’s “eCommerce Omnichannel Automation” extension allows you to synchronize your customer database in Magento 1 or Magento 2 with Routee. An ideal omnichannel marketing automation tool that enables your business to increase its revenue and boost its brand loyalty. Capitalize on new sales, boost customer reactivation and customer retention, re-engage customers, and reduce your customer acquisition cost.

 

Account & Pricing

To use this extension it is a prerequisite that you have a Routee account. Please click here to sign up for your free Routee account in case you have not signed up already. The service is free for 30 days. Following the 30-day free trial period, additional fees may apply based on usage. The basic subscription plan starts with zero cost and includes 2.500 free emails. Prices vary based on the current telecommunication costs. For more information about prices, please visit our pricing page or feel free to contact us through our website or at presales@amdtelecom.net.

 

Features

  • Abandoned Cart Recovery: Create automated reminders to dispatch via Email, SMS, WhatsApp, Viber to customers regarding products they have left in their shopping cart. Create automated promotional offers to motivate customers to complete their purchases.
  • Customer Segmentation: Segment your customers based on demographic traits, how they have interacted with your website, or any other measurable traits, and send them automated personalized notifications.
  • Marketing Automation
    • Product Recommendation: Send automated personalized messages to your customers recommending products based on their purchase history and personal preferences.
    • Up-selling and Cross-selling: Create and send follow-up messages to customers, encouraging them to buy relevant products or to combine products they have already purchased with other products.
  • Transactional Automation
    • Notifications to Store Owners
      • when a new order is placed
      • when a new account is registered
      • when a product is about to become or switches to out-of-stock
    • Notifications to Customers
      • account login information when completing the sign-up process 
      • when the order status changes. Every order status can be customized to deliver a tailor-made message
      • when products remain unpurchased in the shopping cart and the order is not completed after 3 days (or any other predefined period set by the store owner)
      • when an order is confirmed
      • when payment for an order is successfully completed
      • when a new product is added in the e-shop
  • Custom notifications and automation: Keep in mind that with WayMore you can always do more, so you can easily configure and set any custom-made types of notifications and alerts for your eCommerce business needs.
  • Synchronize Contacts

 

Indicative Use Cases

  • Shopping cart abandonment recovery: Set automatic reminders to re-engage customers that have unpurchased items in the shopping cart of your eCommerce website. You can create alerts that your customers will receive at any predefined period (e.g., if the items remain in the shopping cart after 3 days).
  • Segment your customer base: Group your customers based on who they are (e.g., gender, age, profession), how they have interacted with your website (e.g., which pages, products, or services they visited in your website), where they are located (e.g., city, country), and send them automated personalized notifications.
  • Reward your customers: Set customized notification rewards that these customers will receive the moment they meet your eCommerce business conversion goals.
  • Maintain your stock in order: Configure the receipt of out-of-stock alerts by the website administrator or any other executive in your eCommerce business when any of your products or services online goes out of stock or expires, or as soon as it reaches a quantitative threshold.
  • Keep your customers updated: Inform your customers about all order status changes throughout the order handling (e.g., when the order is successfully received by your e-shop if any of the products are in short supply when the items are collected when the products are packaged when the package is shipped, and so forth).
  • Welcome signed up users: Set welcome messages that signed up users will automatically receive when they register.
  • Send payment confirmations: Send your customers automated notifications when they complete a payment transaction with your eCommerce business.
  • Up-sell and cross-sell products: Send automated notifications to your customers about products or services available in your eCommerce website that are related to their preferences or based on their segmented behavior.
  • Motivate inactive customers: Through the in-depth segmentation and personalization capabilities of marketing automation, you can detect the idle customers, segment them in target groups and send them tailor-made notifications to trigger them in making a new purchase from your eCommerce website.
  • New product alerts: Send notifications to your customers about products or services that may interest them and have just been added to your eCommerce website.

 

Benefits For Your eCommerce business

  • Increase your business revenue by capitalizing on new sales, up-selling, cross-selling, and remarketing opportunities as soon as they occur. 
  • Reduce your customer acquisition cost by benefiting from a multi-functional, sophisticated sales, and marketing automation platform that helps you improve customer retention.
  • Boost your brand loyalty by making your customers feel safe and secure when transacting with your business, and by improving your customer service through order status notifications. Our intelligent fallback options ensure that your notifications get through to every customer, on every channel.
  • Optimize the decision-making process of your eCommerce marketing strategy by gaining valuable and in-depth insights by tracking and measuring the entire customer journey on every channel.

 

Additional Resources

Are you interested in finding out more about the powerful capabilities of the WayMore Platform? Check out our Knowledge Base

 

Support 24/7

WayMore is very serious about its support and offers a 24/7 support service to all its customers worldwide.

Technical Specifications

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Seller profile

Routee

Seller contact

E-mail

Integrator

Waymore

Current Version

2.4.2

Adobe Commerce platform compatibility

Magento Open Source: 2.4 (current), 2.3 (obsolete)

Type

Stable Build

Updated

04 March, 2024

Categories

Extensions, Marketing, Email Marketing, Marketing Automation

Documentation

User Guides

License Type

GNU General Public License 3.0 (GPL-3.0)

Policy

Privacy Policy

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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2.4.2:

  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Resolves special characters authorization issue
    Changed hyper link

2.4.1:

  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Adds EU API functionality
    Fixes order placement issues with PayPal

2.3.5:

  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    This release optimizes the mass data sync process and improves UI

2.3.4:

  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Fixes mass data sync issues

2.3.3:

  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Adds price and and discount price per product in OrderAdd event
    Adds product short description in ProductAdd and ProductUpdate events
    Adds logging functionality for better debugging

2.2.1:

  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Fix authorization issue

2.2.0:

  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Separate mass data export
    Fix timeout error
    Support 2.4.5

2.0.0:

  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Added support for 2.4.X

1.0.5:

  • Compatible with Magento Open Source : 2.3
  • Stability: Stable Build
  • Description:

    Minor Improvements

1.0.4:

  • Compatible with Magento Open Source : 2.3
  • Stability: Stable Build
  • Description:

    Added new feature tracking number.

1.0.3:

  • Compatible with Magento Open Source : 2.3
  • Stability: Stable Build
  • Description:

    Minor Improvements

1.0.2:

  • Compatible with Magento Open Source : 2.3
  • Stability: Stable Build
  • Description:

    Minor Improvements.

1.0.1:

  • Compatible with Magento Open Source : 2.3
  • Stability: Stable Build
  • Description:

    Bug fixes related to the events.

1.0.0:

  • Compatible with Magento Open Source : 2.3
  • Stability: Stable Build
  • Description:

    Initial Release

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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