Integration Integration



Magento Platform
Open Source (CE)

Tech Specifications

Current Version:
Stable Build
16 September, 2018
Extensions, Marketing, Marketing Automation
License Type:
Open Software License 3.0 (OSL-3.0)


CUSTOMER RETENTION: DELIVERED. This extension pushes your order data through API's to enable the prodction of SMARTSLIPS and to enable SMARTRETURNS

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Born out of multi-channel retail, understands that customer acquisition costs are pushing ever higher and it is never been more important to retain the customers you have. is 100% Customer Retention centric, focused on delivering a beyond-expectation Customer Experience through personalizing the in-pack documentation at the point of delivery. 

This extension is very light-weight and is simply fetching order data from your Magento store.  Your store will send us order data on a scheduled basis (frequency is a maximum of every 60 seconds).  The data is used to compose a SMARTSLIP® and output it to a PDF.  The output PDF is then sent to your fulfilment operation via FTP for printing (this is outside the scope of the extension - please see the technology pages at



A separate account is required. Although the extension is free, the service is not.  For both SMARTSLIP® or SMARTRETURNS please visit our Products page for more information.

Pricing is simply £0.10 per order SMARTSLIP® and an additional £0.02 per order for SMARTRETURNS.  
To set up an account, please email:



Re-define your humble delivery note to be a high quality, full color marketing machine, with every content element personalized for each individual customer, dynamically printed at your DC, ready for delivery with the customer order. We are measured on Customer Retention metrics. will improve your Customers’ experience and will increase Customer Lifetime Value. 

Integrated into SMARTSLIP® is SMARTRETURNS -  a fully branded returns portal, enabling retailers to make returns a positive experience whilst gaining better data insights into the What, Why & When of product returns. 

With a QR code and/or short URL ( printed in the SMARTSLIP®, the customer is able to scan the code with their phone and select items for return, provide reason codes and select method of return.  The result is a better customer experience and significantly better data about returns for the retailer.    



  • Easy setup and configuration.
  • Automatic transfer of orders based on pre-determined configuration in conjunction with API keys supplied by Retain.Me which allow automatic generation and subsequent workflow management of SMARTSLIP®.
  • Exclude orders data depending on customer group, country or specific product categories
  • Change schedule for sending data to API



Nothing in this extension will affect the operation of your store or change your customers' online experience.  The extension is a back-end process only, receiving data to enable SMARTSLIP® and SMARTRETURN solutions.



Release Notes

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  • Compatible with Open Source (CE) : 2.2
  • Stability: Stable Build
  • Description:

    We're proud to release our first extension for Magento 2 - This is a powerful but simple way to be notified of sales from your store, inside


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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

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