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RetailSense Personalised Merchandising

This is an Integration with a Third Party Service. Other charges and fees may be required to use this extension on your Store


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RecoSense is an AI-based company whose vision is to ‘Let the content follow the users’. Through an indigenous IP called Knowledge-graph, RecoSense provides SaaS products that are able to understand content semantics in depth. By tracking and gathering user actions, our products are able to comprehensively profile users and understand user preferences. We currently serve over 5 Billion personalised suggestions and serve around 30 million users with the products they love to buy. Our mission is to serve over 500 million users by 2020.

RetailSense is RecoSense’s product for online retail stores. RetailSense uses "Knowledge-graph IP" and "machine learning algorithms" to understand the shopper’s intent and preferences. The philosophy of RetailSense is to “Shorten the path to purchase for every user” by understanding their intent and provide personalised suggestions across web, app and search.

50-60% of your users bounce in about 30 seconds if they cannot find something that interests them on your E-store. RetailSense aims to circumvent this by providing highly relevant suggestions for the user based on his previous purchasing patterns, re-order behaviours, geography, etc. Use of our extension typically results in higher conversion rates, average order values, total number of orders and revenues for the e-commerce store.

This extension syncs the product catalog present in your Magento store to RetailSense so that you can start using our API's for providing personalised suggestions to your shoppers.


Account & Pricing:

A separate RetailSense account is required to use this extension. This account must be created separately at - https://retailsense.recosenselabs.com.

Our extension is free-forever, our other features mentioned above are available for a 15 day free trial. Pricing starts at $40 per month for all product functionalities for upto a million web + app page views


RecoSense Extension

When you download and install our RetailSense plugin onto your Magento store, the extension accesses the native Product Catalogue and Product Category API supported by Magento to sync-up all the catalog tree with the RetailSense system serving as SaaS service from a public cloud.

Our extension accesses the following information from your Magento store:

  1. Product Name
  2. Product Description
  3. Product attributes
  4. Product Category

The above information is passed to RetailSense backend system to compute following mapping on you store:

  • Product to Product Co-relation - Similar Products Suggestions, Product Combinations to be suggested, Best Sellers etc
  • Product to User Mapping - Personalized Product suggestions for every user on Web, App, Email campaigns
  • Product Search Indexing
  • Product to Brand, Category Mapping
  • Offer Mapping for Dynamic offer push
  • Analytics - Product Demand Insight, User behavior insight



Personalised Merchandising:

RetailSense provides multiple rails that can be used across different pages/sections of the web-store that are optimised based on user-preferences and multiple other algorithms. 

  1. PLP's:
    1. Bestsellers
    2. Product suggestions inspired by your interests/purchases
    3. Popular (from brand, category, etc)
    4. Previously purchased
  2. PDP's:
    1. Similar products
    2. People who viewed this also bought
    3. Frequently bought together (Cross-sells are enabled through this)
  3. Cart page:
    1. Did you forget something?


Dynamic Offer Engine:

RetailSense allows retailers to make customised offers for their customer segments or individual customers based on multiple rules/conditions. This engine can be used to make personalised offers at scale to well-defined audiences.

  1. Rules/conditions allowed:
    1. Total value of merchandise in cart
    2. Frequency of user visits, total number of orders, total purchased value, lifetime value, etc
    3. User segments such as idle visitors, loyal customers, etc. New segments can be defined by the retailer
  2. Offer types allowed:
    1. Free products
    2. Discount on products
    3. Free shipping, etc.


Semantic Search:

Our search understands the semantics of the search query to provide highly relevant results.

  1. Features include:
    1. Auto-suggest and Auto-correct
    2. Descriptive tags of the products displayed in the search like 'Popular', 'Bestseller', etc
    3. Add to cart button in the search
    4. Understanding of synonyms, attribute based searches, etc.


User Insights/Analytics:

RetailSense creates comprehensive profiles for each shopper on the e-commerce store including information such as shopping preferences, behavioural patterns, visit & purchase frequency, device patterns of users, product brand based insights, category based insights.


This information can be leveraged to personalise the products suggested to the user over other marketing channels like emails and push notifications.

Users can be segmented based on pre-defined criteria or custom criteria and behavioural aspects of these segments can be analysed.


Have Questions? 

Email us at support@recosenselabs.com


Demo Link

You can find a demo of our product at https://retailsense.recosenselabs.com. An account needs to be created to view the demo which can be done at this link.

Copy the client_id and client_secret to Magento store to enable the product access to RecoSense for enabling all the features.

Technical Specifications

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Seller profile

RecoSense Infosolutions Pvt Ltd

Seller contact



RetailSense by RecoSense

Current Version


Magento platform compatibility

Open Source (CE): 2.0, 2.1, 2.2


Stable Build


26 August, 2019


Extensions, Content & Customizations, Personalization & Experience Management, Product Content, Site Search & Navigation

Supported Browsers

Chrome, Firefox


User Guides

License Type

GNU General Public License 3.0 (GPL-3.0)


Privacy Policy

Quality Report

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Installation & Varnish Tests


Coding Standard


Plagiarism Check


Malware Check


Marketing Review


Manual Testing


All tests were conducted on the latest versions of Magento that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    This version is equipped with several recommendation widgets like, Bestseller, Inspired by your interests, Inspired by your purchases, Similar products, People who viewed also bought, Did you forget something etc. This version is more focuses on personalising end user experience through various events like view, add to cart, recommendation clicked, buy.


  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    Fixed the automation testing errors


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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

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Q & A

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