Product Inquiry

Product Inquiry



Magento Platform
Open Source (CE)
2.1, 2.2
Commerce using on prem (EE)
2.1, 2.2

Tech Specifications

Current Version:
Stable Build
24 April, 2018
Extensions, Sales
License Type:
Academic Free License 3.0 (AFL)


Product Inquiry extension for Magento allows both registered and unregistered customers to make an inquiry about the product, directly from the Product View page.

Other Extensions by Ranosys Technologies Pte Ltd


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With the advent of digitization, customers have turned more empowered and enlightened than ever before. Consumer behavior has changed in recent years. They tend to do thorough research and read reviews before making a purchase. The Product Inquiry extension allows you to stay in tune with the consumer tastes and behaviors.

On Product View page, it displays the Product Inquiry tab beside the Review tab. Customers/visitors (both registered & unregistered) can make the inquiry for a particular product by filling a Product Inquiry form. The inquiry about a particular product will be visible on “My Account” page under “My Inquiry” tab in case a registered customer makes an inquiry. It validates the inquiry data using two types of captcha - Simple Captcha and Google Recaptcha. Both admin and customer will be notified via email once the inquiry is submitted. The admin can customize the email template.


Features of Product Inquiry for Magento 2:

  • Easy-to-use & manage

  • Easy to customize the look and design of the inquiry form

  • Custom email template for inquiry

  • The admin has the right to approve or reject the inquiry answer.

  • The email of admin and user can be configured from the Magento backend.

  • Both registered & unregistered customers can send the inquiry.

  • Both admin and customer will be notified via email once the inquiry is submitted.

  • The default inquiry status can be changed from the backend.

  • Rich set of configuration options

  • Customers can see their past inquiries after login

Release Notes

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  • Compatible with Open Source (CE) : 2.1 2.2
  • Compatible with Commerce using on prem (EE) : 2.1 2.2
  • Stability: Stable Build
  • Description:

    Compatible with CE: 2.1 2.2
    Compatible with EE: 2.1 2.2
    Stability: Stable Build
    Prodcut inquiry for Magento 2 extension allows guest/registered customers to make an inquiry about a product directly from the product view page.


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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

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