Overview
Back to topThis extension makes it easy for Magento 2 CE store owners to add "returns" and "refunds" functionality to their stores. Customers and Admins can view return related data in the dashboard and the admin section respectively.
Return duration functionality is also implemented which allows shop owners to enforce the return policy in a better manner. This extension also generates SMS notifications for important events during the return process. SMS can be integrated using HTTP based API available with most SMS providers.
Features
User Features
- As a user, you can initiate a return from the following pages:
- Magento's default "orders and returns" form. This can be used without a user login.
- From the user's dashboard. Return action is available for orders which are eligible to be returned.
- Users can return a product only within a configurable number of days after order completion. This is used by shop owners to enforce a number of days for "return window".
- Users receive email and SMS notification for return confirmation.
Admin Features
- Admin can configure a returnable period for the store, in a number of days.
- Admin can update master data such as
- Return Status
- Resolution
- Package Condition
- Return Reason
- Admin can manage "Terms and Conditions" for return.
- Admin can handle the complete lifecycle of the return process from the backend.
Partial vs Full Return
The system manages different statuses for a partial and full return. This is useful for Admin and User to know if complete order should be considered returned or not.
SMS Integration
We have provided an SMS integration capability for the refund request. This increases the utility of the return extension since users are informed in a better manner. Service from any SMS vendor having HTTP API can be used to configure SMS.
You can use any SMS provider that supports HTTP GET API, or you can email us on sms@purpletreesoftware.com to get a suggestion about recommended SMS API vendors.
Demo
Frontend Demo URL: Click here
User Id: roni_cost@example.com
Password: roni_cost3@example.com
Admin Demo URL: Click here
User Id: demo_admin
Password: has76de_jkh
User Guide
Please refer to the User Guide for a better understanding of features.
Support
Contact us at support@purpletreesoftware.com if you have any queries or need help.
Technical Specifications
Back to topSeller profile
Seller contact
Current Version
1.3.2
Adobe Commerce platform compatibility
Adobe Commerce (cloud): 2.4 (current), 2.3 (obsolete)
Adobe Commerce (on-prem): 2.4 (current), 2.3 (obsolete)
Magento Open Source: 2.4 (current), 2.0 (obsolete), 2.1 (obsolete), 2.2 (obsolete), 2.3 (obsolete)
Type
Stable Build
Updated
28 December, 2023
Categories
Extensions, Shipping & Fulfillment
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.3.2:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.2 2.3 2.4
- Stability: Stable Build
-
Description:
Updated the plugin to be compatible to latest magento and php 8.2
1.3.1:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.2 2.3 2.4
- Stability: Stable Build
-
Description:
Code updates to make the plugin compatible to latest magento 2.4.4 and 2.4.5
1.2.4:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.2 2.3 2.4
- Stability: Stable Build
-
Description:
compatible with the latest Magento version.
1.2.3:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.2 2.3 2.4
- Stability: Stable Build
-
Description:
For one order, multiple RMA can be created.
1.2.2:
- Compatible with Magento Open Source : 2.2 2.3 2.4
- Stability: Stable Build
-
Description:
Magento v2.4 is supported.
1.2.0:
- Compatible with Magento Open Source : 2.2 2.3
- Stability: Stable Build
-
Description:
Supports Magento 2.3.x.
1.0.1:
- Compatible with Magento Open Source : 2.0 2.1 2.2
- Stability: Stable Build
-
Description:
Added few more email notifications.
1.0.0:
- Compatible with Magento Open Source : 2.0 2.1 2.2
- Stability: Stable Build
-
Description:
Initial version.
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor