Compatible With: Community 2.1, 2.2

Tech Specifications

Current Version:
Stable Build
21 December, 2017
Extensions, Customer Support
License Type:
Academic Free License 3.0 (AFL)


FAQ extension allow customers to find the common inquiries on knowledge base and faq lists. The admin can create, update, & delete faq and faq groups.

Other Extensions by Prince Patel


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FAQ Extension allows you to create a dedicated faq page, where all customer concerns gather in one place. Faq are displayed nearly on one page with collapse/expand feature. Your customers can view relevant topics quickly without going through different pages & waiting for the pages to reload. It comes with two managers: faq manager and group manager. The latter allows creation/addition /deletion of any type of group to show the content and faq manager is for managing all the content.

The admin can add images, static blocks, and widgets as faq answer from edit faq page. Admin can also filter, inline edit, column management, mass-delete, pagination in faq grid. Admin can upload jpg or png image as group icon from edit group page. the customer can see a group with an icon at frontend faq page. When a customer clicks on any group icon, page will smooth scroll down to the relevant group's faq.

The admin can use settings from MENU->FAQ->Settings. Where admin can enable or disable the module, Enable or disable faq group's icon on the frontend. And enable or disable header and footer faq links.


Features of this extension:

  • Can add any numbers of faq from admin
  • Manage categories and edit them anytime from admin
  • Add faq title and answers with detailed description (of any length) on the front end
  • Add faq with store view visibility
  • Add faq group with store view visibility
  • Add faq with customer group visibility
  • Add faq group with customer group visibility
  • Filter and group faq by categories
  • Easy and quick to install and configure causing no issues to website functioning
  • Multistore compatibility
  • Content displayed in a simple accordion style occupies minimum space on front end
  • Fully responsive as per Magento theme
  • Collapsible pull-out panel display user-friendly interface
  • Easy to navigate to any category and search by category
  • Enable/Disable faq category with a single click
  • Can add an icon for the group from admin.
  • Editor for adding faq.
  • Can add images, static blocks, widgets in FAQ's in FAQ edit page from admin
  • Inline edit for faq and faq groups
  • Filter the faq with id, name, and group
  • Delete multiple faq and faq groups with mass delete action
  • View all faq on faq page
  • Support collapse/expand view mode
  • smooth scrolling on group selection on frontend

Release Notes

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  • Compatible with CE: 2.1 2.2
  • Stability: Stable Build
  • Description:

    Version number: 1.0.3
    Stability: Stable
    Compatibility : Magento Community-2.1.x, 2.2.x, Magento Enterprise-2.1.x, 2.2.x
    - Fix issue base table or view not found reported by PieterDeg and Daniel Vallance


  • Compatible with CE: 2.1 2.2
  • Stability: Stable Build
  • Description:

    Bug Fixes And Improvements
    Version number : 1.0.2
    Stability: Stable
    Compatibility : Magento Community-2.1, 2.2, Magento Enterprise-2.1, 2.2
    - Fix group icon delete issue
    - Fix delete undefined record
    - Add new configuration setting to Enable/Disable group title
    - Add store view visibility settings for faq and faq group
    - Add customer group visibility settings for faq and faq group


  • Compatible with CE: 2.1 2.2
  • Stability: Stable Build
  • Description:

    Compatible with CE: 2.1, 2.2
    Stability: Stable Build
    Description: Solve bugs, Install default data of faq and faq group. Support in Magento 2.1,2.2.


  • Compatible with CE: 2.1
  • Stability: Stable Build
  • Description:

    Compatible with CE: 2.1
    Stability: Stable Build
    This is the first release of the FAQ extension for Magento 2.


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Q & A

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