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FAQ

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Overview

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FAQ extension allows you to create a dedicated FAQ page, where all customer concerns gather in one place. The FAQs are displayed nearly on one page with collapse/expand the feature. Your customers can view relevant topics quickly without going through different pages and waiting for the pages to reload. It comes with two managers: FAQ manager and group manager. The latter allows creation/addition /deletion of any type of group to show the content and faq manager is for managing all the content.

The admin can add images, static blocks, and widgets as FAQ answer from the edit FAQ page. Admin can also filter, inline edit, column management, mass-delete, pagination in faq grid. Admin can upload a jpg or png image as a group icon from the edit group page. the customer can see a group with an icon at the frontend FAQ page. When a customer clicks on any group icon, the page will smooth scroll down to the relevant group's faq.

The admin can use settings from MENU->FAQ->Settings. Where admin can enable or disable the module, Enable or disable FAQ group's icon on the frontend. And enable or disable header and footer FAQ links. The admin can set ajax faq functionality from admin if there are lots of FAQs in store.

 

New Features

  • Show all FAQ on CMS page and static block
  • Show FAQ by group on CMS page and static block
  • Load FAQ by ajax on group selection on the frontend
  • Custom FAQ URL

 

Features

  • Can add any numbers of FAQs from admin
  • Manage categories and edit them anytime from admin
  • Add FAQ title and answers with detailed description (of any length) on the front end
  • Add FAQ with store view visibility
  • Add FAQ group with store view visibility
  • Add FAQ with customer group visibility
  • Add FAQ group with customer group visibility
  • Filter and group FAQs by categories
  • Easy and quick to install and configure causing no issues to the website functioning
  • Multistore compatibility
  • The content displayed in a simple accordion style occupies minimum space on the front end
  • Fully responsive as per Magento theme
  • Collapsible pull-out panel display user-friendly interface
  • Easy to navigate to any category and search by category
  • Enable/Disable FAQ category with a single click
  • Can add an icon for the group from admin.
  • Editor for adding FAQs.
  • Can add images, static blocks, widgets in FAQ in FAQ edit page from admin
  • Inline edit for FAQ and FAQ groups
  • Filter the FAQ with id, name, and group
  • Delete multiple FAQ and FAQ groups with the mass delete action
  • View all FAQs on the FAQ page
  • Support collapse/expand view mode
  • Smooth scrolling on group selection on the frontend

 

Demo

Frontend   |   Backend

Technical Specifications

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Seller profile

Mageprince

Seller contact

E-mail

Integrator

Current Version

2.0.6

Magento platform compatibility

Open Source (CE): 2.1, 2.2, 2.3, 2.4

Type

Stable Build

Updated

19 September, 2020

Categories

Extensions, Customer Support

Documentation

User Guides

License Type

GNU General Public License 3.0 (GPL-3.0)

Policy

Privacy Policy

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Magento that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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2.0.6:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Fix faq custom url issue https://github.com/mageprince/magento2-FAQ/issues/41

2.0.5:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Fix arrow icon issue on custom theme
    https://github.com/mageprince/magento2-FAQ/issues/20
    - Fix issue show all content on page load
    https://github.com/mageprince/magento2-FAQ/issues/40

2.0.4:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Fix save admin grid bookmark
    - Verified compatibility with Magento 2.4

2.0.3:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Fix: FAQ Groups showing for not logged in customer

2.0.2:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Improvements

2.0.1:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Solve user role permission issue: https://github.com/mageprince/magento2-FAQ/issues/35

2.0.0:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    Add new feature - Show FAQ on CMS page and Static Block

1.0.8:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Solve URL redirection issue: https://github.com/mageprince/magento2-FAQ/issues/30

1.0.7:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Change configuration settings
    - Solve issue: Unable to select FAQ group on Frontend if "Page Style" is set to "Ajax" and "Show Group Icon" and "Show Group Title" are set to "No"
    - Solve Issue: Sorting by "Group" column does not work in FAQ grid
    - Solve Issue: Button "Go to Details Page" doesn't work
    - Solve Issue: Custom FAQ URL not working

1.0.5:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    Implement dynamic FAQ URL functionality in the configuration

1.0.4:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    Support with Magento 2.3.x
    Implement Ajax faq functionality
    Implement Meta title, keyword and description configuration

1.0.3:

  • Compatible with Open Source (CE) : 2.1 2.2
  • Stability: Stable Build
  • Description:

    Version number: 1.0.3
    Stability: Stable
    Compatibility : Magento Community-2.1.x, 2.2.x, Magento Enterprise-2.1.x, 2.2.x
    - Fix issue base table or view not found reported by PieterDeg and Daniel Vallance

1.0.2:

  • Compatible with Open Source (CE) : 2.1 2.2
  • Stability: Stable Build
  • Description:

    Bug Fixes And Improvements
    Version number : 1.0.2
    Stability: Stable
    Compatibility : Magento Community-2.1, 2.2, Magento Enterprise-2.1, 2.2
    - Fix group icon delete issue
    - Fix delete undefined record
    - Add new configuration setting to Enable/Disable group title
    - Add store view visibility settings for faq and faq group
    - Add customer group visibility settings for faq and faq group

1.0.1:

  • Compatible with Open Source (CE) : 2.1 2.2
  • Stability: Stable Build
  • Description:

    1.0.1:
    Compatible with CE: 2.1, 2.2
    Stability: Stable Build
    Description: Solve bugs, Install default data of faq and faq group. Support in Magento 2.1,2.2.

1.0.0:

  • Compatible with Open Source (CE) : 2.1
  • Stability: Stable Build
  • Description:

    1.0.0:
    Compatible with CE: 2.1
    Stability: Stable Build
    Description:
    This is the first release of the FAQ extension for Magento 2.

Support

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