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This extension is in our Payment category, and could affect the PCI compliance level of your store. It is the merchant’s responsibility to ensure the proper PCI compliance level of their store, as applicable by PCI regulations. The PCI Self-Assessment is one tool you can use when evaluating Payment extensions and how they may affect your PCI compliance level. For more information on Marketplace policies, please review the Marketplace Terms & Conditions.


This is an Integration with a Third Party Service. Other charges and fees may be required to use this extension on your Store


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Since 2002 PlatiOnline has been one of the most efficient, cost-effective and secure Integrated Online Payments Processing Platforms for online businesses for the Romanian eCommerce region. Our cloud-based integrated online payment management system provides a fast, reliable and secure trading platform which offers both dedicated online management solutions for bank payment card and alternative online payment operations as well as customized reporting for online businesses.

PlatiOnline payment for Magento 2 allows online merchants to accept Visa, Visa Electron, MasterCard and Maestro, directly on their Magneto 2 store via PlatiOnline’s API. First, you need to create a PlatiOnline merchant account to receive payment through PlatiOnline, then, you need to connect your PlatiOnline merchant account with your Magento 2 store through API keys. After configuring everything correctly:

  • The customer will be able to pay via credit card. They will get redirected to PlatiOnline where they can securely add their credit card data.
  • The order status in Magento will change to Rejected/Accepted based on the decision provided by PlatiOnline.
  • Refunding the order in PlatiOnline will mark the order as refunded in Magento.
  • If the customer has an e-wallet with PlatiOnline, they can use it to login into Magento, so they do not need to add their billing & shipping details twice.


Account & Pricing

A separate PlatiOnline account is required. PlatiOnline will charge a fee for each authorized transaction. To sign up and see specific pricing offers, please fill out the online form. PlatiOnline will wire the settled amount to the merchant’s account on a weekly bases.


Summary Of Services

Integrated e-Commerce Merchant Services

  • Online interface with full-service management and reporting platform for online sales;
  • EU companies registered;
  • Multicurrency accounts EUR, USD, and RON;
  • SEPA payments;
  • 3D secure standards (MasterCard SecureCode and Verified by Visa) reliable and secure online payment processing solutions;
  • CVV2/CVC2 verification;
  • proprietary powerful anti-fraud engine PlatiOnline Argus;
  • PCI DSS Level 1 – Merchant Services Provider certification;
  • SSL Extended Validation (Secure Socket Layer) security certificates;
  • PayLink & PayButton Options – fast & simple payment link creation directly from our platform/ideal for easy integration of payment buttons on any website and/or for push marketing campaign messaging;
  • online credit card installments with zero interest;
  • recurring card payments;
  • one-click login and pay card payments;
  • bank transfer processing and settlement by PlatiOnline;
  • offline cash collection at Romanian Post Office & Raiffeisen Bank branches; 


Summary Of Features

PlatiOnline Transactions Features

  • Authorization only: Payment info is sent to the customer's bank to check the owner and available fund on the card. The fund is kept on the customer's bank account until merchants make a request to receive payment.
  • Capture (Authorized transactions): Once funds are authorized, merchants can capture their money using the online interface.
  • Sale – (Authorization & Capture): The same as Authorize only, but the customer’s money will be transferred immediately to the merchant’s bank account so they do not have to wait or capture it manually.
  • Void: After the payment has been authorized, merchants can directly void the payment using the online interface so it will be released and not captured.
  • Refund full and partial: Merchants can refund to customers from the online interface, ensuring customers will get money back.



All communication with PlatiOnline is done using strong SSL encryption and no confidential cardholder is stored on your server.

No matter the configuration, the customer gets redirected to PlatiOnline to add their card information, providing an extra layer of security. The actual integration happens either via API or redirects, based on the chosen configuration.

PCI compliance is a complex and multifaceted issue, covering every aspect of your business. We can't guarantee that your business is PCI-compliant. That depends on your server, passwords, business processes, regular security scans, other payment methods, and a lot more. What we can tell you is that this extension will not prevent you from being PCI compliant. We don't log confidential cardholder data, or do anything else that would bring you under scrutiny.

We will not send any confidential payment data through your server. Since PlatiOnline captures the credit card number off-site, using this extension for all credit card transactions may make you eligible for PCI Self-Assessment Questionnaire (SAQ) A-EP. For details on the SAQ types and what eligibility means, see "Self-Assessment Questionnaire Instructions and Guidelines (3.2)" (PDF, by PCI Standards Security)

Highly Secured Payment Technologies

PlatiOnline payment system is committed to protecting customer information and to actively combat fraud. Development of the PlatiOnline payment platform started in May 2002 with the mission to provide secure and reliable payment solutions for online merchants and their customers worldwide.

Based on our extensive experience in the field of anti-fraud protection, PlatiOnline developed the ARGUS online fraud detection and prevention system, which is permanently updated and optimized using machine learning algorithms. Our advanced anti-fraud system ARGUS use algorithms so that the risk of rejecting valid orders due to the emergence of imperfect anti-fraud protection is almost completely eliminated.


Worry-Free Shopping

PlatiOnline has the highest level of PCI DSS certification (Level 1 PCI DSS on-site). This means outsourcing processing tasks to PlatiOnline system would reduce most of the PCI DSS scope for merchants. PlatiOnline is hosting the credit card page over SSL secure connection, so the merchants have no worry about cardholder data.


CVV2/CVC2 Online Verification

To protect merchants from payments made by fake cards or invalid cards, PlatiOnline will stop payments when the CVV2/CVC2 of a card fails to pass the verification process.


3D Secure Standards

Verified By Visa and MasterCard SecureCode offer the cardholder the ability to set up and use a personal/random password that will confirm his identity and protect his card data against fraudulent use. That's why 3D systems are security signs for merchants and issuing banks that the user of that card is also the right holder of the card. PlatiOnline Merchant Account has 3 options:

  • Optional 3D Secure: performs a 3D Secure test when it is supported by the bank. If 3D Secure is not supported, the card will still be charged as usual;
  • Required 3D Secure: always check for 3D Secure and stop the payment if it is not supported;
  • Off: disable checking for 3D Secure support.

Technical Specifications

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Seller profile

C Solution

Seller contact



Plati Online

Current Version


Adobe Commerce platform compatibility

Open Source (CE): 2.3 (current), 2.4 (current)

Commerce on prem (EE): 2.3 (current), 2.4 (current)

Commerce on Cloud (ECE): 2.3 (current), 2.4 (current)


Stable Build


02 June, 2021


Extensions, Payments & Security, Payment Integration

Supported Browsers

Chrome, Firefox, Opera, Safari, Edge, IE


User Guides

License Type

GNU General Public License 3.0 (GPL-3.0)


Privacy Policy

Quality Report

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Installation & Varnish Tests


Coding Standard


Plagiarism Check


Malware Check


Marketing Review


Manual Testing


All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Compatibility with Magento 2.4.*


  • Compatible with Open Source (CE) : 2.3
  • Stability: Stable Build
  • Description:

    Fixed edge case for ISTN response controller


  • Compatible with Open Source (CE) : 2.3
  • Stability: Stable Build
  • Description:

    Fixed issue with different credentials defined at website level


  • Compatible with Open Source (CE) : 2.3
  • Stability: Stable Build
  • Description:

    Fixed a bug when an order was refused, then approved, but the messages from the gateway were pushed in the wrong order. Now an approved order does not move back to refused.


  • Compatible with Open Source (CE) : 2.3
  • Stability: Stable Build
  • Description:

    Added option to white label the extension.


  • Compatible with Open Source (CE) : 2.3
  • Stability: Stable Build
  • Description:

    IE11 compatibility fixes


  • Compatible with Open Source (CE) : 2.3
  • Stability: Stable Build
  • Description:

    Better handling of payment failure cases by displaying the proper status and comment in the admin.


  • Compatible with Open Source (CE) : 2.3
  • Stability: Stable Build
  • Description:

    Added support for the payment integration. Added e-wallet login.


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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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