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Order Note



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The Order Note is an extension to enhance the customer(s) shopping experience. Sometimes, customer(s) want to add a special note for the vendor while placing the order. PHPStudios_OrderNote extension allows your customer(s) to add a special note, message, or comment while placing their order which they and the vendor can view. The vendor can reply to the customer using the Email functionality if he wants or if it is relevant to some recommendation in the order, the vendor can take care of it as well. This extension works for the community, enterprise, and cloud versions.


  • Provides a note block on the order checkout page.
  • Guest user(s) & logged-in customer(s) can write notes to their orders just by entering them in the note block.
  • Vendor(s) can set the maximum length of the order note from the backend configurations.
  • Vendor(s) can set the visibility of order notes to the customer(s) in their dashboard order view page.

Key Features 

Maximum Characters Length (limit): 

If the vendor will add a limit of the order note in the backend configurations, it will not let the customer write more characters than the limit. If the vendor will keep the characters limit empty, the customer will be able to write any number of characters in the order note

Order Note State: 

If the Order Note State On The Checkout Page configuration is set to Collapse, it will reflect the frontend like the image below. In this case, the customer will have to expand the order note block first, then write the note with the order. If the Order Note State On The Checkout Page configuration is set to Expand, it will be expanded on the checkout page. 

Visibility of Order Note:

The vendor can see the customer’s order note in the Orders grid and can follow the instructions accordingly. The vendor can also check the customer’s order note on the Orders view page and can follow the instructions accordingly. If the vendor will allow the customer to view the order note in the dashboard order view page by selecting Show Order Note in the Customer Account? Configuration to Yes, the customer will also be able to view it in the dashboard order view page.

Technical Specifications

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Seller profile

PHP Studios

Seller contact



Current Version


Adobe Commerce platform compatibility

Open Source (CE): 2.3 (current), 2.4 (current)

Commerce on prem (EE): 2.3 (current), 2.4 (current)


Stable Build


24 January, 2022


Extensions, Customer Support, Live Chat

Quality Report

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Installation & Varnish Tests


Coding Standard


Plagiarism Check


Malware Check


Marketing Review


Manual Testing


All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Magento 2.3.* and 2.4.*


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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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