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Sailthru, Inc.

Location

Address
One World Trade Center. Suite 48A 12th Floor
New York, New York,  10007
United States

About Seller

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Sailthru is a customer retention platform that helps modern marketers at leading retail and media companies build deeper, longer-lasting relationships with their customers. Sailthru personalizes individual customer experiences across digital communication channels – in email, on a brand’s website and in their mobile applications. Sailthru-powered 1:1 relationships with consumers drive higher revenue and reduce churn for more the world’s fastest growing eCommerce companies, including Rent The Runway, JustFab, and Alex and Ani. At the macro level, our product delivers value to marketers by solving three of the most significant challenges faced by marketers today: 1) The ability to build a single view of each individual customer; Sailthru makes it easy to combine data from all channels at the individual customer level. 2) The ability to develop actionable customer insights; Sailthru enables marketers to predict short-term and long-term behaviors through 13 out-of- the-box predictions that are written to individual customer profiles every 24 hours in addition to providing multiple campaign and customer analysis tools. 3) The ability to connect experiences across all digital channels; Sailthru allows marketers to create a fully connected, contiguous experience for every individual customer across email, web and mobile channels. Sailthru’s prediction and personalization capabilities enable marketers to optimize for long-term growth in customer lifetime value, leading to increases in total profitability. Our customers routinely see increases in customer lifetime value between 15 - 20%, dramatic increases in channel revenue (more than 100% increase in email revenue, for example), and meaningful lift in customer engagement (including more than 150% increases in website pageviews).