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Mopinion Feedback Survey

This is an Integration with a Third Party Service. Other charges and fees may be required to use this extension on your Store
TOTAL:
$0.00

Overview

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Mopinion is all-in-one User Feedback Analytics Software for Websites and Mobile Apps. Mopinion enables digital teams to make sense out of customer feedback from your digital channels. With Mopinion you can collect user feedback and easily turn it into top-notch reports for real-time insights. 

Let's say that you want to capture user feedback on your Magento website. This Feedback Survey extension for Magento 2 - developed by Mopinion -makes that easy and is completely free. Mopinion is all-in-one User Feedback Analytics Software for Websites and Mobile Apps.

A feedback button - a small tab on the left or right hand side of the screen - will be visible on your website after the installation of this extension. With the feedback form you can capture suggestions, bugs and compliments, and collect visual feedback (screenshots) about individual page elements. 

All feedback collected will be available on your personal Mopinion account, at https://app.mopinion.com, where you can analyse and follow-up on all feedback data. The feedback data can be emailed straight in to your email inbox as well.  

 

Account & Pricing

When you install this extension an account for the Mopinion service will be created. This account is automatically created during extension installation.

The Mopinion account is based on a free package. In other words, usage of this extension is completely free. However, it is possible to upgrade your package to a paid plan, for example, if you would like to have more advanced usage, such as extra feedback forms and more reporting and analysis capabilities. See pricing details here:
https://mopinion.com/pricing. 

If you want to upgrade the Mopinion service (for example, to create more than one feedback form or use our text analytics dashboards) you can visit the billing section in our application by logging in to https://app.mopinion.com and visit the billing section.

 

Feature Highlights

With this extension you can easily run different customer feedback forms (small surveys) on your website. You decide which questions you want to ask your visitors, or choose from various feedback form templates we offer. You can translate all texts to your language of choice.

The feedback survey is completely customisable, so easily add or change feedback questions, change the display mode (i.e. slide-in forms, modals, or standalone surveys on a landing page), add your own design and logo, setup your own language and use pro-active and exit-intent triggers to decide where you want to show or hide your feedback form.

If you want to add the feedback form to specific pages or products, then you can use the deployment section within your Mopinion account: https://app.mopinion.com/survey/manage#tab_deployment_pane.  

 

Features

  • Feedback Forms: Improve the performance and user experience of your website with fully customisable feedback forms.
  • Visual User Feedback: Collect visual feedback (screenshots) to understand what your visitors want and what’s preventing them from achieving it.  
  • Feedback Form Triggering: Ask the right questions at the right moment to truly understand why your visitors are not converting…
  • Collaborate & Engage: We bring you from insights to action.  
  • Reporting & Analysis: Take full control of your feedback data visualisations and analyses .(Premium / paid feature)  
  • Text & Sentiment Analytics: Our native text analysis technology helps you explore huge amounts of data. (Premium / paid feature)

Technical Specifications

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Seller profile

Mopinion

Seller contact

E-mail

Integrator

Mopinion

Current Version

1.0.1

Magento platform compatibility

Open Source (CE): 2.3

Type

Stable Build

Updated

12 April, 2019

Categories

Extensions, Reporting & Analytics

Supported Browsers

Chrome, Firefox, Edge

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Magento that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.0.1:

  • Compatible with Open Source (CE) : 2.3
  • Stability: Stable Build
  • Description:

    <h3>v1.0.1:</h3>
    <ul><li>Fixed API token and endpoint</li></ul>

1.0.0:

  • Compatible with Open Source (CE) : 2.3
  • Stability: Stable Build
  • Description:

    Version 1.0.0

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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