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Store Credit & Refund

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Overview

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Store credits are a great way to enhance the returns process for wise online sellers. The best part is that the smart use of a store credits feature can make you stand out from the crowd. For example, a customer wants to return the items he/she bought and receive money back.

This process can take some time and your employee should spend time registering the refund, then a customer should wait for some (usually undefined) time to get their money back, pay the transaction commission, and so on. Everyone loses in this situation. With our extension, both you and your customers will make the return process easier. You are able to deposit money into the customer’s account from the admin panel. Satisfied customers may use their credit to pay for the next purchase, usually to buy something else that is the same cost or a bit more to get the full credit.

 

List Of Benefits

  • Better, long-term customer retention and loyalty
  • Convert returns into new purchases
  • Save time and money by skipping several steps in the refunding process
  • Give the customer any amount of Credit (as a gift, for example)
  • Allow funding store credits 
  • Intuitive UI for both customer and administration
  • Send store credit to a friend
  • Give your customers the freedom to manage their returns and exchanges using our extensions RMA + Store Credit & Refund

 

Feature Highlights

Transparent History For Customers

Your customer can check on their personal account the history of their credit transactions in the Store Credit menu. Each transaction is shown with brief comments to remind them of details. Customers may also be notified by email regarding credit transactions.

 

Easy Way To Use Store Credits

If a customer has some credit in their Store Credit account, the credit amount can be taken off during checkout. All the customer needs to do is just click “Use Store Credit”! The full amount of credit will be debited at once. Therefore, the Total of the current purchase will be reduced (including all taxes and shipping fees).

 

Simple Credits Managing Interface

You can reward, appreciate or even offer an apology to your customers using our Store Credit & Refund solutions. A simple back-end interface allows you to manually add new credit transactions whenever you need it. For example, you created a lottery or contest in your store. So, there are some winners which you have to reward. Simply add a new transaction in the back-end and give the winners their gift certificates represented in credits. Rewarded customers bring more sales!

 

Refund Credits In Credit Memo

Store Credit Magento extension allows you (as a store administrator) to set the amount of credit to refund to Store Credit right in the Credit Memo. For example, a customer made a purchase for $500. Then, he wanted to return all the items and get their money back. Our solution provides you with the option of a partial refund to Store Credit: creating a Credit Memo you can refund the desired amount to the customer’s store credit if you agreed so. Besides, it is very convenient to discuss any transaction changes in the interface of our extension's RMA (Return Merchandise Authorization). 

 

Add Funds To Store Credit

The extension allows your customers to add funds to their Store Credit Account. This awesome feature lets your store's returning clients save their time and money by purchasing Credit ahead. For example, a customer purchases some Credit. Then they search for some items in your store but then decide to come back a bit later to order. But! They already have money for their future order in the Store Credit. So the next time, this customer saves some time during checkout using the Credits directly from their account.

 

Flexible Managing Options

Store Credit & Refund Extension gives you a bulk set of flexible options for editing every customer’s card. For example, you can:

  • add credits for certain users
  • view customer balance and transactions of each customer
  • turn email notifications about credit balance changing on
  • use credit while creating an order in the administration panel
  • add credit while creating a credit memo in the administration panel
  • use global balances or separated balance for each store currency
  • set store credit to apply order for order (before/after taxes, shipping etc)

 

Send Credits To A Friend

Our solution allows your customers to send any amount of credit he owns to a friend. Another client-oriented feature. All your client needs to do is to fill out a simple form with 3 obligatory fields:

  • friend’s the email address
  • amount of credit to share with their friend (can not exceed the amount on the account)
  • a short message to let a friend know the purpose of those credits

 

Demo

Try the demo version of our extension:

Technical Specifications

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Seller profile

Mirasvit

Seller contact

E-mail

Current Version

1.2.0

Adobe Commerce platform compatibility

Open Source (CE): 2.4 (current), 2.3 (obsolete)

Commerce on prem (EE): 2.4 (current), 2.3 (obsolete)

Commerce on Cloud (ECE): 2.4 (current), 2.3 (obsolete)

Type

Stable Build

Updated

07 July, 2022

Categories

Extensions, Sales, Rewards & Loyalty

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.2.0:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Support of Magento 2.4.4

1.1.14:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Compatibility fixes

1.1.10:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Compatibility with Magento 2.4

1.0.74:

  • Compatible with Open Source (CE) : 2.3
  • Stability: Stable Build
  • Description:

    Magento 2.3 support
    Minor changes

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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