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This extension is in our Payment category, and could affect the PCI compliance level of your store. It is the merchant’s responsibility to ensure the proper PCI compliance level of their store, as applicable by PCI regulations. The PCI Self-Assessment is one tool you can use when evaluating Payment extensions and how they may affect your PCI compliance level. For more information on Marketplace policies, please review the Marketplace Terms & Conditions.

MerchantE Payment Acceptance

This is an Integration with a Third Party Service. Other charges and fees may be required to use this extension on your Store


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MerchantE is a financial technology company that provides a full suite of financial services that drives digital commerce and supports the money management needs of growing businesses. Our end-to-end payment processing platform helps B2B and B2C companies maximize their ecommerce businesses with integrated solutions that enable acceptance of credit, debit and prepaid payment cards, foreign currency and more. The name you can trust for payment acceptance now brings you more services to grow your business and improve cash flow.

The Payment Acceptance with MerchantE extension for Magento enables merchants to process payment cards right within the Magento Checkout and Invoice flows, including payments, refunds and pre-authorizations. We offer secure options that include our in-browser tokenization technology (Transparent Redirect API) or a full redirect to a checkout page hosted by MerchantE (Hosted Checkout). Either option prevents cardholder data from touching your systems, which reduces scope of PCI compliance and provides a reliable layer of security. 

The MerchantE extension is a secure, robust solution for merchants of all sizes, from small businesses to global eCommerce enterprises. For businesses that conduct B2B and B2G commerce, we offer the Interchange Optimization Savings Program for eligible transactions (Level II/III processing). We support a wide range of customer needs including multi-currency payment processing, PCI, Tokenization, flexible reporting, and more.


Account & Pricing

Before you can begin accepting payments with the MerchantE extension for Magento, you will need to register for a merchant account with MerchantE. Contact us to learn more here: https://updates.merchante.com/magento-inquiries  There are payment processing fees when you begin accepting payments using MerchantE. Our sales representatives will work with you on customized pricing to fit your businesses’ needs. Contact us today to receive a personalized offer.



MerchantE adheres to the highest standards of compliance as a PCI-validated Level 1 Service Provider that completes the SSAE-18 SOC 1 assessment annually. We are also an active participating organization on the PCI Security Standards Council.

MerchantE uses HSTS web security technique to enforce encrypted internet traffic, and all internet connections enforce TLS 1.2 at a minimum with a preference for Perfect Forward Secrecy (PFS) cipher suites. We maintain an A+ rating from SSL Labs and all cardholder data is encrypted at rest using strong cryptography.  

MerchantE maintains redundant connectivity to multiple Tier 1 Internet Service Providers. All processing systems and data are contained within fully redundant, US-based, geographically dispersed data centers.

When Hosted Checkout is enabled (Redirect), the customer is redirected to the MerchantE secure website to enter their sensitive card details. The credit card is processed at the MerchantE endpoint. Only the result of the transaction is sent back to Magento. When Hosted Checkout is disabled, an API call is made to MerchantE for the full card number to be tokenized and the token and expiration date are sent back to Magento. The full card number never touches the Magento environment.

If your business is ecommerce-only, exclusively using the MerchantE extension in Magento for customer-entered payments, you will be eligible for the SAQ A , the shortest version of the PCI compliance questionnaire. If you accept payments in any other channel or if your employees enter payments into Magento, you will likely be required to complete a more extensive SAQ.


Valuable Payment Acceptance Tools Include

  • Interchange Optimization Savings Program (Level II/III Data Processing)
  • Account Updater Service
  • Tokenization
  • Flexible and Customized Reporting


Here For You Anytime

Our award-winning team of Atlanta-based Customer Care specialists is available around the clock, 24/7/365, to support all your payment processing needs.


eCommerce Payments Simplified

  • Single solution Gateway and Payment Platform
  • Accept Visa, Mastercard, American Express, and Discover cards
  • US and International credit card acceptance
  • 150 Authorization and 28 Settlement currencies
  • Customizable Hosted Checkout option
  • Industry-leading technology platform
  • World-class service for Partners and Developers
  • Compatible with many leading One Step Checkout extensions for Magento 

Technical Specifications

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Seller profile


Seller contact




Current Version


Magento platform compatibility

Open Source (CE): 2.3 (current), 2.4 (current), 2.0 (obsolete), 2.1 (obsolete), 2.2 (obsolete)

Commerce on prem (EE): 2.3 (current), 2.4 (current), 2.0 (obsolete), 2.1 (obsolete), 2.2 (obsolete)

Commerce on Cloud (ECE): 2.3 (current), 2.4 (current)


Stable Build


14 May, 2021


Extensions, Payments & Security


Installation Guides

User Guides

License Type

MIT License (MIT)


Privacy Policy

Quality Report

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Installation & Varnish Tests


Coding Standard


Plagiarism Check


Malware Check


Marketing Review


Manual Testing


All tests were conducted on the latest versions of Magento that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    This release covers the minor fixes identified during Magento version compatibility testing Magento 4.2 / 2.3.6 update.


  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Version Compatibility:
    • Open Source (CE) : 2.3, 2.4.0, 2.4.1
    • Commerce on prem (EE) : 2.3, 2.4.0, 2.4.1
    • Commerce on Cloud (ECE) : 2.3, 2.4.0, 2.4.1

    Description of Feature Updates:
    • Refactored update for the admin
    • Implementation of 3D Secure 2.0 for EU credit cards
    • Deprecated AUS and RBS functionality


  • Compatible with Open Source (CE) : 2.3
  • Compatible with Commerce on prem (EE) : 2.3
  • Compatible with Commerce on Cloud (ECE) : 2.3
  • Stability: Stable Build
  • Description:

    This release for MerchantE will address the following issue:
    - An error for the credit card payment method was not being displayed has been resolved to properly display the appropriate card type.


  • Compatible with Open Source (CE) : 2.3
  • Compatible with Commerce on prem (EE) : 2.3
  • Compatible with Commerce on Cloud (ECE) : 2.3
  • Stability: Stable Build
  • Description:

    - new BIN range for Union Pay Cards

    - Magento protects the store from CSRF attacks.

    - Fixed issue that prevented saving unrelated payment methods


  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    -Updated configuration section, removing the PCI Compliance Method configuration setting
    -Introduced the Enable Hosted checkout and Card on File Method configuration settings
    -Added flags for different scenarios for stored credit cards
    -Added a notification to cardholders that their card credentials are being stored
    -Updated the API requests for Card on File Method settings to address the sequence of API requests to receive permanent token
    -Updated to be compatible with the native M2 payment failed email feature (under Stores> Configuration> Sales> Checkout> Payment Failed Emails)
    -Updated so Tokenization checkout method is available in IE11
    -Added recurring payment method configuration options


  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    -Fix: Credit card validation error on Internet Explorer and Edge
    -Fix: Payment failed email notifications
    -Fix: Issue of admin product grid not loading


  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    - Features the ability to complete Level III transactions - Features the ability to move all payment processing to Merchant e-Solutions via Hosted Checkout - Features the ability for a customer to provide a VAT number during a Level III checkout if a Magento installation did not support VAT numbers or if customer/create_account/vat_frontend_visibility was disabled in EE - Features the ability for recurring profiles - Features the ability to update recurring billing data (RBS) through the account updater service API (AUS) - Features the ability to run reports from the Magento Admin reporting section (under Reports > Sales) - Refactored the configuration section, including adding configuration groups, adding more comments under fields, and adding more fields to accomodate the new features - Made the profile key obscure and encrypted in the database to increase security - Features more debugging strings during payment processing


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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

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Q & A

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