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WhatsApp Contact

This is an Integration with a Third Party Service. Other charges and fees may be required to use this extension on your Store
TOTAL:
$99.00

Overview

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WhatsApp is a widely used messaging app, easy to use, and is the best choice for instant communication. WhatsApp Contact for Magento 2 lets the visitors instantly contact the store admin by clicking the WhatsApp contact button kept on the site. Such a one-to-one conversation gives a personalized touch to the users which improves the user experience. Also, the admin can take advantage of the chance to communicate with potential users and convince them to conversion!

WhatsApp Contact for Magento 2 is helpful to improve the customer service to provide instant guidance and help for real-time purchases. Preferring WhatsApp over Emails is a better way to communicate with customers in terms of quick reply and establishing a relationship with them. 

Online Shopping does not give the customers a chance to examine the product in person. So, there are many questions in their mind about the products and their functionality. Also, they may have questions or after-sales queries regarding the use or functionality of your products or services.

It is very important that the visitors are attended at the right time to increase the chances of conversion. Providing quicker support and answer to their queries is the best way to boost user experience, build trust, and increase loyalty towards your brand. Hence, Meetanshi has developed the WhatsApp Contact extension for Magento 2 to help you answer your visitors' inquiries instantly using WhatsApp.

 

Account & Pricing

To start using the extension, the store admin and the frontend users must have a separate WhatsApp account and WhatsApp enabled devices to contact and further communicate with each other. Both the admin and users can download WhatsApp for FREE from Google Play Store or Apple App Store and it doesn't require any additional fees to be paid later.

 

How Does The Extension Work?

The admin enables the extension from the backend and chooses to show the contact button either in the desktop, mobile, or both. He sets the default chat message to start communication when users click the contact button. The admin chooses one of the three types of contact buttons. He customizes the button to match with his store theme. There is an option to show the contact button for the specific date range. Also, he positions the contact button in a convenient place. The admin can also select one of the 16 animation effects for the contact button. He can also set to allow the users to close the contact button if they find annoying.

The extension facilitates to add multiple chat agents for the box button type from the backend. The admin can add the chat operator name, department name, mobile number, default chat message, photo, and activate it. The extension facilitates uploading the QR code image if the QR code button type is selected from the configuration.

After the extension is configured, users can see the WhatsApp Contact button in the frontend. If the contact button is of the box type, on click of it, they can see the available chat agents, choose to chat with one, and get redirected to the WhatsApp to further chat with the agent regarding products or services. If the contact button is of the icon type, users can click and get redirected to chat with the admin. 

 

Benefits:

  • Option to display the WhatsApp Contact button on the desktop, mobile or both.
  • Set customized default chat messages to start WhatsApp chat when someone contacts admin.
  • Choose one of the WhatsApp Contact button types:
    • Icon - Show the WhatsApp icon to users to click and contact the admin.
    • Box - Show the WhatsApp box button to add multiple chat operators to allow users to contact them.
    • QR Code - Show the WhatsApp contact QR code to allow users to scan and contact.
  • Specify the mobile number of admin to allow direct contact by the users from the frontend.  
  • Customize button hover text, button background color, and icon color to design the button as per your requirement.
  • Upload WhatsApp contact QR code image for the QR code button type.
  • You can specify the date range to display the WhatsApp Contact button for the specific time span. If you don't set the date range, it will be shown all the time. 
  • Set the top, bottom, left and right positions in pixels to position the WhatsApp Contact button in the frontend. 
  • Choose one of the sixteen button animation effects to highlight the contact button and to make it look better. 
  • Admin can select to allow visitors to close the contact button if they don't need it.
  • The admin can set the custom button text for the box button type.
  • The custom information text set from the backend is shown when the box button is clicked
  • The extension facilitates the "Manage WhatsApp Chat Agents" grid for the admin to check the list of added chat agents. With the "Add New" button, the admin can add a new chat agent.
  • Activate the status of the chat agent after entering the name, department name in which he belongs, mobile number, default chat message, and photo.
  • Icon button type: Users can click the WhatsApp contact icon to get redirected to the n's WhatsApp contact number.
  • Box button type: Users can click the WhatsApp box button type to view chat operators and select one of them to contact.
  • QR code button type: Users can scan QR code using the mobile to get redirected to the admin's WhatsApp contact number.
  • The module is compatible with the WhatsApp web, app, and business app.

 

Also Comes With:

  • Free 90 Days Support
  • Free Lifetime Updates
  • 25 Day Return Policy
  • Multi-Store Supported
  • 100% Open Source

 

Visit Live Demo:

  • Back-end | Just select "WhatsApp Contact" from the Username drop-down to log in.
  • Front-end | Configure the extension from back-end first as per your requirements to see it in action.

 

Support:

If you have any questions about this extension, you can Contact Us, and we reply you back within a few hours.

Technical Specifications

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Seller profile

Meetanshi

Seller contact

E-mail

Integrator

WhatsApp

Current Version

1.0.7

Magento platform compatibility

Open Source (CE): 2.1, 2.2, 2.3, 2.4

Commerce on prem (EE): 2.2, 2.3, 2.4

Commerce on Cloud (ECE): 2.2, 2.3, 2.4

Type

Stable Build

Updated

06 October, 2020

Categories

Extensions, Customer Support, Live Chat

Supported Browsers

Chrome, Firefox, Opera, Safari, Edge, IE

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Magento that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.0.7:

  • Compatible with Open Source (CE) : 2.2 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.2 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.2 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Minor bug fixing
    - Added Multi store support

1.0.6:

  • Compatible with Open Source (CE) : 2.2 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.2 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.2 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Minor bug Fixing

1.0.5:

  • Compatible with Open Source (CE) : 2.2 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.2 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.2 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Compatible with Magento 2.4
    - Added QR code button type to allow users contact the admin on WhatsApp by scanning your business account’s QR code.

1.0.4:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.2 2.3
  • Compatible with Commerce on Cloud (ECE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    Minor Bug Fixes and Code Improvement

1.0.3:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    Compatible with Magento 2.3.3

1.0.2:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    -Compatible with 2.3.2 version
    -Added new box type contact button to create a look of chat window.
    -Ability to add multiple chat agents for the box type WhatsApp button.

1.0.1:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    -Compatible with 2.3.0
    -General Bug Fixing

1.0.0:

  • Compatible with Open Source (CE) : 2.1 2.2
  • Stability: Stable Build
  • Description:

    Initial Release-1.0.0

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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