WhatsApp Contact



Magento Platform
Open Source (CE)
2.1, 2.2, 2.3

Tech Specifications

Current Version:
Stable Build
20 October, 2019
Extensions, Customer Support, Live Chat
Supported Browsers:
Chrome Linux: 42, 43, 44 Mac: 39, 44 Windows: 39, 40, 42, 43, 44 Firefox Linux: 31, 38, 39, 40, 41 Mac: 31, 38, 39, 40, 41 Windows: 31, 38, 39, 40, 41 Opera Linux: 7, 7.1, 8, 9 Mac: 7, 7.1, 8, 9 Windows: 7, 7.1, 8, 9 Safari Linux: 7, 7.1, 8, 9 Mac: 7, 7.1, 8, 9 Windows: 7, 7.1, 8, 9 Edge Windows: 42 IE Windows: 10, 11, 8, 9
License Type:


WhatsApp Contact for Magento 2 allows store visitors to communicate instantly with the admin via WhatsApp for any inquiries, queries, guidance or after sale service.


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Online Shopping does not give the customers a chance to examine the product in person. So, there are many questions in their mind about the products and their functionality. Also, they may have questions or after-sales queries regarding the use or functionality of your products or services.

It is very important that the visitors are attended at the right time to increase the chances of conversion. Providing quicker support and answer to their queries is the best way to boost user experience, build trust and increase loyalty towards your brand. Hence, Meetanshi has developed WhatsApp Contact extension for Magento 2 to help you answer your visitors' inquiries instantly using WhatsApp.

WhatsApp is a widely used messaging app, easy to use and is the best choice for instant communication. WhatsApp Contact for Magento 2 lets the visitors instantly contact the store admin by clicking WhatsApp contact button kept on the site. Such one to one conversation gives a personalized touch to the users which improve the user experience. Also, the admin can take advantage of the chance to communicate with the potential users and convince them for conversion!

WhatsApp Contact for Magento 2 is helpful to improve the customer service to provide instant guidance and help for real-time purchases. Preferring WhatsApp over Emails is a better way to communicate with customers in terms of quick reply and establishing a relationship with them. 


Account & Pricing

To start using the extension, the store admin and the frontend users must have a separate WhatsApp account and WhatsApp enabled devices to contact and further communicate with each other. Both the admin and users can download WhatsApp for FREE from Google Play Store or Apple App Store and it doesn't require any additional fees to be paid later.


How Does The Extension Work?

The admin enables the extension from the backend and chooses to show the contact button either in the desktop, mobile or both. He sets the default chat message to start communication when users click the contact button. The admin chooses one of the two types of contact buttons. He customizes the button to match with his store theme. There is an option to show the contact button for the specific date range. Also, he positions the contact button in a convenient place. The admin can also select one of the 16 animation effects for the contact button. He can also set to allow the users to close the contact button if they find annoying.

The extension facilitates to add multiple chat agents for the box button type from the backend. The admin can add the chat operator name, department name, mobile number, default chat message, photo and activate it. 

After the extension is configured, users can see WhatsApp Contact button in the frontend. If the contact button is of the box type, on click of it, they can see the available chat agents, choose to chat with one and get redirected to the WhatsApp to further chat with the agent regarding products or services. If the contact button is of the icon type, users can click and get redirected to chat with the admin.

To learn more about how the extension works, read our UserGuide.



  • Option to display WhatsApp Contact button on the desktop, mobile or both.
  • Set customized default chat message to start WhatsApp chat when someone contacts admin.
  • Choose either the icon or box button type for the WhatsApp Contact button.
  • Specify the mobile number of admin to allow direct contact by the users from the frontend.  
  • Customize button hover text, button background color, and icon color to design the button as per your requirement.
  • You can specify the date range to display the WhatsApp Contact button for the specific time span. If you don't set the date range, it will be shown all the time. 
  • Set the top, bottom, left and right positions in pixels to position the WhatsApp Contact button in the frontend. 
  • Choose one of the sixteen button animation effects to highlight the contact button and to make it look better. 
  • Admin can select to allow visitors close contact button if they don't need it.
  • The admin can set the custom button text for the box button type.
  • The custom information text set from the backend is shown when the box button is clicked
  • The extension facilitates the "Manage WhatsApp Chat Agents" grid for the admin to check the list of added chat agents. With the "Add New" button, the admin can add a new chat agent.
  • Activate the status of the chat agent after entering the name, department name in which he belongs, mobile number, default chat message and photo.
  • The module is compatible with WhatsApp web, app, and the business app.


Also Comes With:

  • Free 90 Days Support
  • Free Lifetime Updates
  • 25 Day Return Policy
  • Multi-Store Supported
  • 100% Open Source


Visit Live Demo:

  • Back-end | Just select "WhatsApp Contact" from the Username drop-down to log in.
  • Front-end | Configure the extension from back-end first as per your requirements to see it in action.


If you have any questions about this extension, you can Contact Us, and we reply you back within a few hours.

Release Notes

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  • Compatible with Open Source (CE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    Compatible with Magento 2.3.3


  • Compatible with Open Source (CE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    -Compatible with 2.3.2 version
    -Added new box type contact button to create a look of chat window.
    -Ability to add multiple chat agents for the box type WhatsApp button.


  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    -Compatible with 2.3.0
    -General Bug Fixing


  • Compatible with Open Source (CE) : 2.1 2.2
  • Stability: Stable Build
  • Description:

    Initial Release-1.0.0


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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

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