Facebook Chat



Magento Platform
Open Source (CE)
2.1, 2.2, 2.3
Commerce using on prem (EE)
2.2, 2.3
Commerce on Cloud (ECE)
2.2, 2.3

Tech Specifications

Current Version:
Stable Build
21 January, 2020
Extensions, Customer Support, Live Chat
Supported Browsers:
Chrome Linux: 42, 43, 44 Mac: 39, 44 Windows: 39, 40, 42, 43, 44 Firefox Linux: 31, 38, 39, 40, 41 Mac: 31, 38, 39, 40, 41 Windows: 31, 38, 39, 40, 41 Opera Linux: 7, 7.1, 8, 9 Mac: 7, 7.1, 8, 9 Windows: 7, 7.1, 8, 9 Safari Linux: 7, 7.1, 8, 9 Mac: 7, 7.1, 8, 9 Windows: 7, 7.1, 8, 9 Edge Windows: 42 IE Windows: 10, 11, 8, 9
License Type:


Facebook Chat by Meetanshi integrates Facebook Messenger with Magento 2 to provide live chat support and easy communication to the users.


Back to top

It is a well-known fact that in today's world, a business can make a difference only if it moves beyond a seller’s perspective. Perfect customer experience is where the money’s at. With Facebook Messenger, you can provide live chat support for FREE to your customers. Owing to this fact, Meetanshi has developed Facebook Chat extension for Magento 2 that helps improve the customer experience by facilitating direct chat with customers via Facebook Messenger.

"A satisfied customer is a perfect marketer."

Enhance the live chat system at your store using the popular Facebook Messenger. With the help of the module, let customers use their own Facebook account to communicate with the admin to solve their doubts regarding store items or services. Offer excellent services to customers and top-notch experience with your business! A chance to carry out a conversion with potential customers, build loyal customer relationship and solve customers' doubts quickly, with Facebook Chat extension!


Account & Pricing

To commence using this extension, you need to sign up for a FREE Facebook account. It doesn't require any additional fees. After the account creation, you require to get Facebook app ID and Page ID to configure the extension and provide chat support using the Facebook Messenger.  However, the frontend users must have a Facebook account to start live chat. They can create a Free Facebook account from here


How Does The Extension Work?

Configure the extension by adding Facebook app ID and Facebook Page ID in the backend configuration. Select the theme color. Set the greetings text to be displayed in the frontend at login and logout screen. It's done! Whenever a user logs in the account, he is welcomed with the login greeting text and is offered a Facebook messenger chat box with the set theme color where he can start a chat with the admin regarding his queries using the "Chat Now" button. Once logged out, the log out greetings text is displayed.

To learn more about how the extension works, read our User Guide.



  • Enables a direct conversation with store customers via the popular Facebook messenger.
  • Enhance the customer experience with immediate response to their queries in the Facebook messenger. 
  • Enable the chat messenger by adding Facebook App ID and Page ID.
  • Option to set the theme color of the Facebook chat icon and messaging window.
  • Option to set custom messages for the login and logout greeting texts.
  • Allow customers to use their own Facebook account for communication, the solution to any queries, place an order, etc.


Also Comes With:

  • Free Lifetime Updates
  • Multi-Store Support
  • 100% Open Source



If you have any questions about this extension, you can Contact Us, and we reply you back within a few hours.

Release Notes

Back to top


  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Compatible with Commerce using on prem (EE) : 2.2 2.3
  • Compatible with Commerce on Cloud (ECE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    Minor Bug Fixes and Code Improvement


  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    Compatible with Magento 2.3.3


  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Compatible with magento 2.3.2


  • Compatible with Open Source (CE) : 2.1 2.2
  • Stability: Stable Build
  • Description:

    Initial Release


Back to top
The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

Back to top


Back to top