Overview
Back to topIt is a well-known fact that in today's world, a business can make a difference only if it moves beyond a seller’s perspective. Perfect customer experience is where the money’s at. With Facebook Messenger, you can provide live chat support for FREE to your customers. Owing to this fact, Meetanshi has developed Magento 2 Facebook Chat extension that helps improve the customer experience by facilitating direct chat with customers via Facebook Messenger.
"A satisfied customer is a perfect marketer."
Enhance the live chat system at your store using the popular Facebook Messenger. With the help of the module, let customers use their own Facebook account to communicate with the admin to solve their doubts regarding store items or services. Offer excellent services to customers and top-notch experience with your business!
A chance to carry out a conversion with potential customers, build loyal customer relationship and solve customers' doubts quickly, with Magento 2 Facebook Chat extension!
Account & Pricing
To commence using this extension, you need to sign up for a FREE Facebook account. It doesn't require any additional fees. After the account creation, you require to get Facebook app ID and Page ID to configure the extension and provide chat support using Facebook Messenger.
However, the frontend users must have a Facebook account to start live chat. They can create a Free Facebook account from here. You can visit Facebook Help Centre for any doubts.
Features:
- Enables a direct conversation with store customers via the popular Facebook messenger.
- Enhance the customer experience with immediate response to their queries in the Facebook messenger.
- Enable the chat messenger by adding Page ID.
- Option to set the theme colour of the Facebook chat icon and messaging window.
- Option to set custom messages for the login and logout greeting texts.
- Allow customers to use their own Facebook account for communication, the solution to any queries, place an order, etc.
How Does The extension work?
The admin can configure the extension by adding Facebook Page ID, select the theme colour, set the greetings text to be displayed in the frontend at the login and logout screen, and save the configuration.
Whenever a user logs in to the account, he is welcomed with the login greeting text and is offered a Facebook messenger chat box with the set theme color where he can start a chat with the admin regarding his queries using the "Chat Now" button. Once logged out, the log out greetings text is displayed.
Also comes with:
- Free Lifetime Updates
- Multi-Store Support
- 100% Open Source
If you have any questions about this extension, you can Contact Us, and we reply you back within a few hours.
Technical Specifications
Back to topSeller profile
Seller contact
Integrator
Current Version
1.1.0
Adobe Commerce platform compatibility
Adobe Commerce (cloud): 2.4 (current), 2.2 (obsolete), 2.3 (obsolete)
Adobe Commerce (on-prem): 2.4 (current), 2.2 (obsolete), 2.3 (obsolete)
Magento Open Source: 2.4 (current), 2.1 (obsolete), 2.2 (obsolete), 2.3 (obsolete)
Type
Stable Build
Updated
14 July, 2023
Categories
Extensions, Customer Support, Live Chat
Supported Browsers
Chrome, Firefox, Opera, Safari, Edge, IE
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.1.0:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Compatible with Magento 2.4.6-p1
1.0.9:
- Compatible with Adobe Commerce (cloud) : 2.2 2.3
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Code Improvement
1.0.8:
- Compatible with Adobe Commerce (cloud) : 2.2 2.3
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Compatible with Magento 2.4.4
1.0.7:
- Compatible with Adobe Commerce (cloud) : 2.2 2.3
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Minor bug fixing
1.0.6:
- Compatible with Adobe Commerce (cloud) : 2.2 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.2 2.3 2.4
- Compatible with Magento Open Source : 2.2 2.3 2.4
- Stability: Stable Build
-
Description:
- Code Improvement
1.0.5:
- Compatible with Adobe Commerce (cloud) : 2.2 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.2 2.3 2.4
- Compatible with Magento Open Source : 2.2 2.3 2.4
- Stability: Stable Build
-
Description:
- Compatible with Magento 2.4
- Minor bug fixing
1.0.4:
- Compatible with Adobe Commerce (cloud) : 2.2 2.3
- Compatible with Adobe Commerce (on-prem) : 2.2 2.3
- Compatible with Magento Open Source : 2.2 2.3
- Stability: Stable Build
-
Description:
Removed shared attribute ID and code Improvement.
1.0.3:
- Compatible with Adobe Commerce (cloud) : 2.2 2.3
- Compatible with Adobe Commerce (on-prem) : 2.2 2.3
- Compatible with Magento Open Source : 2.1 2.2 2.3
- Stability: Stable Build
-
Description:
Minor Bug Fixes and Code Improvement
1.0.2:
- Compatible with Magento Open Source : 2.1 2.2 2.3
- Stability: Stable Build
-
Description:
Compatible with Magento 2.3.3
1.0.1:
- Compatible with Magento Open Source : 2.1 2.2 2.3
- Stability: Stable Build
-
Description:
- Compatible with magento 2.3.2
1.0.0:
- Compatible with Magento Open Source : 2.1 2.2
- Stability: Stable Build
-
Description:
Initial Release
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor