Overview
Back to topHaving to manage orders with the specific order statuses like pending payment, failed payment, etc. increase the admin's efforts to manage them. To eliminate such a task, orders with the specified order statuses need to be auto cancelled. Meetanshi has developed Auto Cancel Order for Magento 2 to automatically cancel orders with the specified order statuses after a specific time period.
The orders of the products that are out of stock, or when the customers choose to abandon the payments are useless for the admin. Such orders have pending or pending payments order status. These orders are automatically cancelled after a set time period with the help of Auto Cancel Order for Magento 2.
The extension is helpful when the store offers online payment facilities via payment gateways. If due to some technical errors, the payments are not captured successfully by the payment gateway, the order status is changed to the pending payment due to the indecisiveness of success or failed payment. Auto Cancel Order for Magento 2 automatically cancel such pending orders and update their statuses to "cancelled".
How Does The Extension Work?
The admin can configure the extension to set the number of days after which the orders with the selected order statuses get auto cancelled. Also, the admin has to select the payment methods of which to auto-cancel the orders, duration and unit after which to cancel the orders. He can set up Email settings such as Email receiver and Email template to get notified after the orders have been cancelled. The admin can also select a template to send an auto-order cancellation email notification to customers.
After the specified number of days, all the orders with the selected order statuses automatically get cancelled and their status gets changed to "Canceled". Immediately after the order auto cancellation, both the admin and customers get notified via Email. Additionally, the product is restocked and the inventory is automatically updated likewise.
Benefits:
- Option to automatically cancel the order after a fixed date
- Option to automatically cancel the order with the following statuses:
- Pending Payment
- Suspected Fraud
- Payment Review
- On Hold
- Pending
- Specify the payment method, duration, and unit of which to auto-cancel the orders.
- Automated inventory updated after the order is auto-cancelled.
- The admin and customers get notified via Email when an order is cancelled.
- The admin can select the receiver to which he wants to send the order cancel notification and can choose the Email template for the same.
- Easy order management from the admin panel
Also Comes With:
- Free 90 Days Support
- Free Lifetime Updates
- 25 Days Marketplace Return Policy
- Multi-Store Supported
- 100% Open Source
Visit Live Demo:
- Back-end | Just select "Auto Cancel Order" from the Username drop-down to log in
- Front-end | Configure the extension from back-end first as per your requirements to see it in action
If you have any questions about this extension, you can Contact Us, and we reply you back within a few hours.
Technical Specifications
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Seller contact
Current Version
1.0.8
Adobe Commerce platform compatibility
Open Source (CE): 2.4 (current), 2.2 (obsolete), 2.3 (obsolete)
Commerce on prem (EE): 2.4 (current), 2.2 (obsolete), 2.3 (obsolete)
Commerce on Cloud (ECE): 2.4 (current), 2.2 (obsolete), 2.3 (obsolete)
Type
Stable Build
Updated
07 July, 2022
Categories
Extensions, Shipping & Fulfillment, Order Management (OMS)
Supported Browsers
Chrome, Firefox, Opera, Safari, Edge, IE
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.0.8:
- Compatible with Open Source (CE) : 2.3 2.4
- Compatible with Commerce on prem (EE) : 2.3 2.4
- Compatible with Commerce on Cloud (ECE) : 2.2 2.3
- Stability: Stable Build
-
Description:
- Compatible with Magento 2.4.4
1.0.7:
- Compatible with Open Source (CE) : 2.3 2.4
- Compatible with Commerce on prem (EE) : 2.3 2.4
- Compatible with Commerce on Cloud (ECE) : 2.2 2.3
- Stability: Stable Build
-
Description:
- Minor bug fixing
1.0.6:
- Compatible with Open Source (CE) : 2.2 2.3 2.4
- Compatible with Commerce on prem (EE) : 2.2 2.3 2.4
- Compatible with Commerce on Cloud (ECE) : 2.2 2.3 2.4
- Stability: Stable Build
-
Description:
- Compatible with Magento 2.4
- Minor bug fixing
1.0.5:
- Compatible with Open Source (CE) : 2.2 2.3
- Compatible with Commerce on prem (EE) : 2.2 2.3
- Compatible with Commerce on Cloud (ECE) : 2.2 2.3
- Stability: Stable Build
-
Description:
-Added Minute feature to cancel order after specific minutes
-Resolved issue with mail sent
1.0.4:
- Compatible with Open Source (CE) : 2.2 2.3
- Compatible with Commerce on prem (EE) : 2.2 2.3
- Compatible with Commerce on Cloud (ECE) : 2.2 2.3
- Stability: Stable Build
-
Description:
Minor Bug Fixes and Code Improvement
1.0.3:
- Compatible with Open Source (CE) : 2.2 2.3
- Stability: Stable Build
-
Description:
-Compatible with Magento 2.3.3
1.0.2:
- Compatible with Open Source (CE) : 2.2 2.3
- Stability: Stable Build
-
Description:
Update inventory if order get auto cancel
1.0.1:
- Compatible with Open Source (CE) : 2.2 2.3
- Stability: Stable Build
-
Description:
General Bug Fixing
Compatible with 2.3.0
1.0.0:
- Compatible with Open Source (CE) : 2.2
- Stability: Stable Build
-
Description:
Initital Release
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
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