Facebook Chat by Meetanshi integrates Facebook messenger with Magento to provide live support through instant communication to the users.
OverviewBack to top
It is a well-known fact that in today's world, a business can make a difference only if it moves beyond a seller’s perspective. Perfect customer experience is where the money’s at. With Facebook Messenger, you can provide live chat support for FREE to your customers. Owing to this fact, Meetanshi has developed Magento Facebook Chat extension that helps improve the customer experience by facilitating direct chat with customers via Facebook Messenger.
"A satisfied customer is a perfect marketer."
Enhance the live chat system at your store using the popular Facebook Messenger. With the help of the module, let customers use their own Facebook account to communicate with the admin to solve their doubts regarding store items or services. Offer excellent services to customers and top notch experience with your business!
A chance to carry out a conversion with potential customers, build loyal customer relationship and solve customers' doubts quickly, with Magento Facebook Chat extension!
Account and Pricing
To commence using this extension, you need to sign up for a FREE Facebook account. It doesn't require any additional fees. After the account creation, you require to get Facebook app ID and Page ID to configure the extension and provide chat support using the Facebook Messenger.
However, the frontend users must have a Facebook account to start live chat. They can create a Free Facebook account from here.
How does the extension work?
Configure the extension by adding Facebook app ID and Facebook page ID in the backend configuration. Select the theme color. Set the greetings text to be displayed in the frontend at login and logout screen. It's done!
Whenever a user logs in the account, he is welcomed with the login greeting text and is offered a Facebook messenger chat box with the set theme color where he can start a chat with the admin regarding his queries using the "Chat Now" button. Once logged out, the log out greetings text is displayed.
To learn more about how the extension works, read our Facebook Chat for Magento User Guide.
- Enables a direct conversation with store customers via the popular Facebook messenger.
- Enhance the customer experience with immediate response to their queries in the Facebook messenger.
- Enable the chat messenger by adding Facebook App ID and Page ID.
- Option to set theme color of the Facebook chat icon and messaging window.
- Option to set custom messages for the login and logout greeting texts.
- Allow customers to use their own Facebook account for communication, the solution to any queries, place an order, etc.
Like all our extensions, this also comes with:
- Free Lifetime Updates
- Multi-Store Supported
- 100% Open Source
Release NotesBack to top
- Compatible with Open Source (CE) : 1.7 1.8 1.8.1 1.9 1.9.1 1.9.2 1.9.3 1.9.4
- Stability: Stable Build
- Minor bug fixing
- Compatible with Open Source (CE) : 1.7 1.8 1.8.1 1.9 1.9.1 1.9.2 1.9.3
- Stability: Stable Build